Privacy Policy
Effective date: May 28, 2024
Welcome to the Ecer Frieght International Logistics Platform (hereinafter referred to as "Ecer Frieght" or "we"). We highly value your privacy rights and are committed to protecting your personal information. By accessing and using the Ecer Frieght website ("this website"), you agree to the terms and conditions of this Privacy Policy regarding the handling of your information. This Privacy Policy explains how we collect, use, share, and protect your personal information, as well as your rights concerning this information.
1. Information We Collect
1.1 Information You Provide
When you register an account, create an order, contact customer service, or otherwise interact with us, you may provide the following types of personal information:
  • Name, contact details (such as email address, phone number), and mailing address
  • Identity verification information (such as ID number, passport information)
  • Payment information (such as credit card details, bank account information)
  • Logistics information (such as type of goods, weight, shipping, and receiving addresses)
1.2 Information Collected Automatically
When you visit our website, we may automatically collect the following information:
  • Your device information (such as IP address, browser type, operating system)
  • Your browsing behavior (such as pages visited, links clicked)
  • Information collected through cookies and other tracking technologies
2. Use of Information
We may use your personal information for the following purposes:
  • To provide, maintain, and improve our services
  • To process your orders and payments
  • To communicate with you, including sending transaction notifications and promotional information
  • To personalize your user experience
  • To monitor and analyze usage and trends
  • To protect our rights and property, prevent fraud, and other illegal activities
3. Sharing of Information
We do not sell your personal information to third parties. We may share your personal information under the following circumstances:
  • With our service providers: We may share information with third parties that provide support services to us, such as payment processing, logistics services, data analysis, etc.
  • Legal requirements: We may disclose your personal information as required by law, to comply with legal processes, law enforcement requests, or government investigations.
  • Protection of rights: We may disclose information to protect our rights, privacy, safety, or property, or the safety and interests of the public.
4. Security of Information
We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
Under applicable data protection laws, you may have the following rights:
  • Access and correct your personal information
  • Delete your personal information
  • Restrict the processing of your personal information
  • Withdraw your consent
  • Data portability
To exercise these rights, please contact us using the contact information provided at the end of this Privacy Policy.
6. Children's Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised Privacy Policy will take effect immediately upon posting. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.
8. Contact Us
If you have any questions about this Privacy Policy or need further information, please contact us at:
Ecer Frieght International Logistics Platform
Phone:+86 139 7497 2600
Thank you for trusting Ecer Frieght and using our services. We are committed to protecting your privacy and ensuring the security of your personal information.
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