AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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Tianhong Digital Enhances Food Safety with New Agrisupply Standards

Tianhong Digital Enhances Food Safety with New Agrisupply Standards

Tianhong Digital Technology has received three certifications, signifying high government recognition of its agricultural product quality management system. Through agricultural product quality grading, the Green Shield Project, and the 'One Inspection Pass' pilot program, Tianhong Digital Technology has built a comprehensive quality management system. This enhances testing efficiency and accuracy, ensuring full product control and traceability. It contributes to Shenzhen's goal of creating a first-class consumer environment and sets a benchmark for the industry. The system ensures high standards and consumer confidence in agricultural products.

01/27/2026 Logistics Industry Insights
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Fast Fashion Giant SHEIN Faces Growth Hurdles Amid 90B Valuation

Fast Fashion Giant SHEIN Faces Growth Hurdles Amid 90B Valuation

SHEIN is preparing for a US IPO with a target valuation of $90 billion. Facing competition from Temu and growth bottlenecks, SHEIN is actively pursuing compliance and expanding its market reach. Whether it can successfully complete the IPO remains to be seen. The company's efforts to address regulatory concerns and diversify its product offerings will be crucial for its future success in the competitive global e-commerce landscape. Its ability to maintain its rapid growth trajectory will also be a key factor in attracting investors.

01/27/2026 Logistics Industry Insights
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Helplook Meiqia AI Partner to Enhance Xiaohongshu Ecommerce Services

Helplook Meiqia AI Partner to Enhance Xiaohongshu Ecommerce Services

HelpLook and Meiqia have joined forces to provide businesses with a new solution for monetizing traffic on Xiaohongshu. By leveraging HelpLook to quickly build a knowledge base and integrating it with Meiqia's AI customer service robot, companies can achieve intelligent Q&A and efficient customer service. This solution effectively enhances user engagement and conversion rates, helping businesses achieve brand value enhancement and business growth on the Xiaohongshu platform. It enables quick access to information and resolves customer queries efficiently, ultimately boosting sales and brand loyalty.

01/27/2026 Logistics Industry Insights
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Chinese Brand COROS Gains US Market Share with Datadriven Approach

Chinese Brand COROS Gains US Market Share with Datadriven Approach

COROS, with its focus and professionalism, creates products that meet the core needs of outdoor enthusiasts. Through strategies like signing top athletes as ambassadors, community marketing, and private domain operation, they successfully built a professional outdoor image. This allowed them to stand out in the highly competitive North American market and become a leader in the outdoor sports watch sector. Their success provides valuable lessons for Chinese brands seeking to expand globally, demonstrating the power of targeted product development and strategic marketing in a niche market.

01/27/2026 Logistics Industry Insights
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Chinese Tech Firms Expand Globally Amid AI Boom

Chinese Tech Firms Expand Globally Amid AI Boom

Chinese tech companies are accelerating their AI expansion overseas, transitioning from technology infrastructure to innovative AI applications. Hong Kong FinTech Week serves as a bellwether, with companies like Ant Group showcasing full-stack AI solutions. Leveraging domestic market experience and localization strategies, these companies are exporting comprehensive solutions. China's technology globalization is entering a 3.0 era, centered around AI super-applications, contributing to the development of the global technology industry. This shift signifies a more mature and impactful phase of Chinese technological influence on the international stage.

01/27/2026 Logistics Industry Insights
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Airline Retailing Shifts to Personalized Travel Experiences

Airline Retailing Shifts to Personalized Travel Experiences

Airline retailing empowers airlines with pricing autonomy and builds a customer-centric shopping ecosystem. The NDC standard is crucial for realizing airline retailing, but achieving true customer-centricity requires replacing legacy systems and processes. This transformation will profoundly impact travelers, airlines, and the entire aviation industry, ushering in a more prosperous future for air travel. This shift prioritizes personalized offers and enhanced control for airlines while creating a seamless and satisfying experience for passengers. Ultimately, it aims to modernize the industry and unlock new revenue streams.

01/27/2026 Airlines
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Guide to Costeffective EMS Shipping to Canada

Guide to Costeffective EMS Shipping to Canada

This article provides a detailed analysis of EMS international sea shipping to Canada, covering its delivery time, costs, and important considerations. It offers practical advice to help you avoid common pitfalls, optimize your sea shipping experience, and ensure your packages arrive safely and quickly. Learn about factors affecting transit times, customs clearance procedures, and tips for preparing your shipment for a smooth journey to Canada via EMS sea freight. This guide aims to simplify the process and provide valuable insights for a successful shipping experience.

01/28/2026 Logistics Encyclopedia
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Guide to Standard Shipping Container Sizes 20ft 40ft Explained

Guide to Standard Shipping Container Sizes 20ft 40ft Explained

This article provides a detailed analysis of common shipping container sizes, including 20-foot, 40-foot, and 40-foot high cube containers. It explains how to select the appropriate container size based on cargo characteristics and transportation costs. The impact of container standardization on international trade is also discussed. Furthermore, a practical table of shipping container size specifications is provided to help readers better understand and apply knowledge of shipping containers. This aims to be a helpful resource for navigating the complexities of containerized shipping.

01/28/2026 Logistics Encyclopedia
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US Air Freight Guide to Faster Customs Clearance

US Air Freight Guide to Faster Customs Clearance

This article provides a detailed interpretation of the US air freight customs clearance process, revealing key factors that influence clearance speed and offering practical advice to avoid delays. By mastering these techniques, you can say goodbye to long waits and achieve fast customs clearance for your goods, seizing market opportunities. Learn about required documentation, common challenges, and strategies for efficient communication with customs brokers to ensure a smooth and expedited clearance process. Optimize your supply chain and gain a competitive edge with this comprehensive guide.

01/28/2026 Customs Knowledge
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