Amazon Extends SAFET Program to European Sellers

Amazon Extends SAFET Program to European Sellers

Amazon's CSBA (Customer Service by Amazon) service in Europe now includes SAFE-T claim functionality, providing self-fulfillment sellers with a dispute refund appeal channel, effectively protecting their rights. CSBA is suitable for sellers with high order volumes and significant customer service workload, potentially reducing customer support pressure. However, sellers should comprehensively evaluate order volume, inquiry volume, and profit margins to determine its suitability and ensure it's a cost-effective solution.

01/16/2026 Logistics
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Guide to Coupangs Return Policy for Daigou Buyers

Guide to Coupangs Return Policy for Daigou Buyers

This article details the application process for return compensation for Coupang purchase agent products, covering automated collection integration, application portals, and important considerations. It reminds merchants to apply within the specified timeframe and provide accurate information and supporting evidence to avoid unnecessary financial losses. The guide outlines specific steps and key points to ensure a smooth and successful compensation claim for returned Coupang goods purchased through a third-party agent.

01/16/2026 Logistics
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Amazon Sellers Shift to Temu Amid Fee Increases

Amazon Sellers Shift to Temu Amid Fee Increases

Amazon announced a new round of fee adjustments, with rising logistics costs causing dissatisfaction among sellers. Facing the 'fourth consecutive price increase,' some sellers are considering switching to platforms like Temu to seek new development opportunities. This price hike may accelerate the reshuffling and transformation of the cross-border e-commerce industry. Sellers are looking for alternatives to mitigate the impact of increased costs and maintain profitability in a competitive market.

01/16/2026 Logistics
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Amazons Account Health Assurance Sparks Seller Debate

Amazons Account Health Assurance Sparks Seller Debate

Amazon launched the "Account Health Assurance" program, promising account protection from suspension upon enrollment. However, seller opinions are mixed, citing high entry barriers and Amazon retaining the final interpretation. While the program can reduce the risk of account suspension, sellers still need to continuously optimize their operations and proactively respond to platform policy changes. It's not a guaranteed 'get out of jail free' card, but rather a tool requiring ongoing effort.

01/16/2026 Logistics Industry Insights
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UPS Expands Driver Training to Boost Safety in Logistics

UPS Expands Driver Training to Boost Safety in Logistics

UPS continuously invests in strengthening safe driving training through initiatives like adding driving simulators and upgrading the UPS Integrad training center. Combining virtual reality technology with elite coaching, they provide comprehensive, multi-level training for drivers. This aims to reduce accident rates, improve service quality, and cultivate a positive corporate image. Ultimately, UPS contributes to building a safer logistics transportation environment by enhancing driver skills and promoting responsible driving practices.

01/16/2026 Logistics
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Singapores Ship Registry Hits 100 Million Gross Tonnage Milestone

Singapores Ship Registry Hits 100 Million Gross Tonnage Milestone

Singapore's ship registry has surpassed 100 million gross tons, solidifying its position as an international maritime center. By attracting global shipping players and embracing green technologies, Singapore is committed to building a more competitive and sustainable maritime hub, injecting new vitality into the global shipping industry. The milestone underscores Singapore's dedication to innovation and environmental responsibility within the maritime sector, positioning it as a leader in shaping the future of shipping.

01/16/2026 Logistics
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Fedex Revises Strategy Amid Ongoing 2025 Supply Chain Challenges

Fedex Revises Strategy Amid Ongoing 2025 Supply Chain Challenges

FedEx is adjusting its strategy by suspending Sunday delivery in some low-density areas to address economic fluctuations and market changes. Logistics managers in 2025 will face ongoing volatility, policy uncertainty, and uneven demand. Key strategies for navigating these challenges include strengthening data analysis, building a flexible supply chain, embracing technological innovation, and enhancing risk management. This proactive approach aims to mitigate disruptions and ensure operational resilience in a dynamic environment.

01/01/2026 Logistics
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TD Cowen Index Tracks Volatility in Trucking Parcel and LTL Markets

TD Cowen Index Tracks Volatility in Trucking Parcel and LTL Markets

The TD Cowen-AFS Freight Index indicates a weak but optimistic trucking market. The express sector is significantly impacted by pricing strategies. LTL (Less-Than-Truckload) pricing remains stable, but pricing discipline may be loosening. Despite soft demand, there are positive indicators emerging. The index serves as a valuable decision-making resource for participants in the freight market, providing insights into current conditions and potential future trends across various transportation modes.

01/15/2026 Logistics Industry Insights
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Mattels Supply Chain Chief Shares Transformation Principles

Mattels Supply Chain Chief Shares Transformation Principles

Roberto Isaias, Head of Supply Chain at Mattel, shares five key principles for navigating complex supply chain transformations: embrace uncertainty and build agile response mechanisms; focus on customers and create customized experiences; invest in talent development to build high-performing teams; embrace sustainability and build a green supply chain; and strengthen collaborative partnerships to build a synergistic ecosystem. These principles aim to help companies build more resilient and competitive supply chains.

01/15/2026 Logistics Industry Insights
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Prologis Data Hints at Logistics Real Estate Recovery

Prologis Data Hints at Logistics Real Estate Recovery

The Prologis IBI report indicates a bottoming out and rebound in logistics real estate demand, with improved market sentiment. Net absorption, new lease signings, and project pipeline are all above the 2024 average. Companies actively addressing trade challenges, increased utilization, and an improved market environment are key drivers. Vacancy rates are expected to remain stable in the short term, but a tightening construction pipeline suggests potential re-acceleration of rental growth.

01/15/2026 Logistics Industry Insights
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