Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Global 3PL Market Faces Growth Slowdown New Opportunities

Global 3PL Market Faces Growth Slowdown New Opportunities

According to Armstrong & Associates, the global 3PL market is experiencing a slowdown after pandemic-driven growth. The report indicates a 'gear shift' period. Economic reopening in China and emerging Asian markets are expected to be new growth engines. However, macroeconomic challenges and technological innovations are crucial factors. To navigate the changing landscape, businesses need to diversify their strategies, optimize services, increase technology investments, and embrace sustainable development.

01/20/2026 Logistics Industry Insights
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Firms Transform Pandemic Inventory Glut into Strategic Advantage

Firms Transform Pandemic Inventory Glut into Strategic Advantage

In the post-pandemic era, inventory pile-up has become a new challenge for supply chains. A reader survey by *Logistics Management* reveals that companies face the dual dilemma of high and low inventory levels. Diversified procurement, enhanced communication, and accurate forecasting are key to resolving the inventory crisis. Lean inventory management will help companies improve supply chain resilience and embrace the new market normal.

01/20/2026 Logistics Industry Insights
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Trucking Industry Faces Freight Recession Amid Market Shifts

Trucking Industry Faces Freight Recession Amid Market Shifts

Mike Regan analyzes the current freight market, highlighting overcapacity and the dynamic between spot and contract rates. He advises companies to establish long-term partnerships to navigate these challenges. Looking ahead, the analysis provides a perspective on the potential peak season in 2024, emphasizing the importance of strategic planning and collaboration in a volatile market environment. Building strong relationships will be key to success.

01/20/2026 Logistics Industry Insights
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Logistics Sector Must Adapt Digitally or Risk Decline

Logistics Sector Must Adapt Digitally or Risk Decline

The logistics industry faces both challenges and opportunities in the digital transformation era. A coordinated approach encompassing strategy, structure, and processes is crucial for reducing costs, improving efficiency, and meeting evolving customer expectations. Key focus areas include achieving on-time delivery and minimizing damage. Embracing digital solutions is essential for optimizing supply chain management and maintaining a competitive edge in the rapidly changing logistics landscape.

01/20/2026 Logistics Industry Insights
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North American Rail Freight Gains Carloads but Loses Intermodal Traffic

North American Rail Freight Gains Carloads but Loses Intermodal Traffic

Recent data reveals a mixed picture for the US rail freight market. Carload traffic shows a slight increase, but performance varies across commodity groups. Intermodal volume, however, has declined. Year-to-date figures indicate overall growth, but the industry faces challenges including economic downturn and increased competition. Rail companies need to actively transform and upgrade their operations to navigate these headwinds and maintain competitiveness.

01/21/2026 Logistics
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Uber Freight Targets 2B in European Managed Transport

Uber Freight Targets 2B in European Managed Transport

Uber Freight's managed transportation business in Europe is experiencing rapid growth, with managed freight exceeding $200 million and a target of $2 billion by 2028. Through technological innovation and strategic partnerships, the company provides efficient and flexible logistics solutions to European shippers, helping them address market challenges and achieve sustainable growth. Uber Freight aims to become a leading fourth-party logistics (4PL) provider in Europe.

01/21/2026 Logistics Industry Insights
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Datadriven Freight Payment Cuts Logistics Costs Boosts Efficiency

Datadriven Freight Payment Cuts Logistics Costs Boosts Efficiency

In the face of a complex and ever-changing logistics environment, businesses urgently need to embrace data-driven freight payment and management models. Through refined freight auditing, optimized transportation modes, and the construction of diversified supply chains, companies can not only reduce costs and improve efficiency but also build a resilient logistics system. This allows them to move forward steadily amidst uncertainty and achieve sustainable development.

01/21/2026 Logistics Industry Insights
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Hours of Service Rule Revision Delayed Amid Democratic Pushback

Hours of Service Rule Revision Delayed Amid Democratic Pushback

House Democrats are calling for a comprehensive review of the new Hours of Service (HOS) rules for truck drivers, potentially delaying their implementation. This could significantly impact the freight market and millions of truck drivers. The proposed review highlights concerns about the potential safety and economic consequences of the new regulations, prompting a closer examination of their impact on the trucking industry and the broader supply chain.

01/21/2026 Logistics
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Free Directory Aims to Streamline Customer Acquisition in Germany

Free Directory Aims to Streamline Customer Acquisition in Germany

This article introduces a practical and free method for developing the German market: leveraging the German business directory website www.wlw.de. This website lists over 650,000 German companies. By using keyword searches, viewing company details, and contacting them via WhatsApp, you can efficiently reach target customers and help your business expand into the German market. It's a valuable resource for lead generation and market entry.

01/21/2026 Logistics Industry Insights
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