Amazon Program Protects Sellers from Account Suspensions

Amazon Program Protects Sellers from Account Suspensions

Amazon has launched the Account Health Assurance (AHA) program to help sellers with good account health avoid account deactivation due to minor issues. By joining the AHA program, sellers who cooperate with Amazon to resolve issues within 72 hours can prevent account suspension. The program has already been implemented in the US and Canadian marketplaces and will be expanded to more marketplaces in the future. Sellers need to meet certain criteria, including an Account Health Rating, emergency contact information, and eligibility for priority shipping, to join the program.

01/05/2026 Logistics Industry Insights
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Amazon Launches Account Health Assurance for Sellers

Amazon Launches Account Health Assurance for Sellers

Amazon introduces the 'Account Health Assurance' program, offering eligible US and Canadian professional sellers a 72-hour window to resolve issues, reducing the risk of account suspension. Sellers need to maintain a good Account Health Rating and set up emergency contact information. This program is not a 'get-out-of-jail-free card'; compliant operation remains crucial. It aims to provide a safety net for sellers demonstrating good account health, allowing them time to rectify problems before facing account deactivation, ultimately fostering a more stable and reliable marketplace.

01/04/2026 Logistics Industry Insights
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Amazon Sellers Face Surge in Account Suspensions Ahead of September Crackdown

Amazon Sellers Face Surge in Account Suspensions Ahead of September Crackdown

Recent Amazon account suspensions are rampant, especially targeting new accounts, primarily due to “inability to verify account information.” This article analyzes the characteristics and causes of this suspension wave and provides sellers with corresponding suggestions. These include ensuring the authenticity of registration information, standardizing operational behavior, and actively cooperating with verification processes. The aim is to help sellers navigate the Amazon platform steadily and successfully, avoiding potential account issues and maintaining a healthy business presence.

02/04/2026 Logistics Industry Insights
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Google Voice Tightens SMS Rules to Avoid Account Bans

Google Voice Tightens SMS Rules to Avoid Account Bans

Google Voice users should be aware of SMS sending limitations. Sending a large number of messages in a short period, including links in messages, or sending the same message to multiple recipients can lead to temporary account suspension or even permanent termination. Users should adhere to Google Voice's usage policies and avoid any prohibited activities to ensure normal account operation.

01/06/2026 Logistics Encyclopedia
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Facebook Advertisers Face Rising Restrictions Seek Solutions

Facebook Advertisers Face Rising Restrictions Seek Solutions

This article details strategies for dealing with Facebook account suspensions and ad disapprovals. It covers promptly checking account status, the appeal process, resolving page issues, and preventative measures. The aim is to help users efficiently resolve problems, ensure account security, and improve advertising performance. It provides guidance on identifying the reasons for suspension or rejection, crafting effective appeals, and implementing best practices to avoid future issues. Understanding Facebook's policies and adhering to them is crucial for maintaining a healthy account and successful ad campaigns.

12/30/2025 Logistics Encyclopedia
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Global Express Delivery Faces Timeliness and Compensation Challenges

Global Express Delivery Faces Timeliness and Compensation Challenges

This article delves into the time-definite delivery service of international express, focusing on its time commitment, compensation rules, and potential risks. By comparing the time differences of various transportation methods, interpreting the triggering conditions and standards of compensation, and providing risk assessment and decision-making suggestions, it helps companies make more informed choices in cross-border logistics and protect their own interests. It provides a comprehensive overview to navigate the complexities of international express delivery and minimize potential losses.

11/03/2025 Logistics
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Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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Amazons Seller Safety Net Sparks Debate Over Effectiveness

Amazons Seller Safety Net Sparks Debate Over Effectiveness

Amazon introduced the "Account Health Assurance Program," promising high Account Health Rating sellers who cooperate in resolving issues will be exempt from account suspension. However, strict conditions and the final interpretation rights held by Amazon make small and medium-sized sellers hesitant about this program. Compliance operation and improving their own strength are the fundamental guarantees for sellers' long-term development on Amazon. The program's benefits are limited, and sellers should focus on building sustainable businesses.

12/30/2025 Logistics Industry Insights
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