USPS Under Pressure to Avoid Holiday Shipping Delays
The USPS Office of Inspector General recommends establishing an early warning system to notify customers of potential shipping disruptions two days in advance, preventing a repeat of the 2020 peak season issues. The report highlights challenges faced by USPS in 2020, including a surge in package volume and insufficient processing capacity. Embargoes and diversions impacted on-time delivery rates and marketing mail. Experts suggest shippers diversify carrier allocation, while USPS needs to improve communication and service delivery.
