Descartes Acquires Localz to Boost Lastmile Delivery Services

Descartes Acquires Localz to Boost Lastmile Delivery Services

Descartes' acquisition of Localz aims to strengthen its last-mile service offerings. By integrating real-time vehicle tracking with customer communication technologies, it enhances delivery transparency and customer satisfaction. This acquisition is part of Descartes' ongoing investment in last-mile solutions, designed to help customers stand out in a competitive market and expand its solutions in the delivery and home/last-mile delivery space. The integration will enable improved customer interaction and visibility throughout the final stage of the delivery process.

01/15/2026 Logistics
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AI and Automation Transform Lastmile Logistics Efficiency

AI and Automation Transform Lastmile Logistics Efficiency

Last-mile logistics faces the dual challenges of efficiency and cost. By leveraging automation, smart scheduling, and digital transformation, businesses can reshape last-mile operations, improve efficiency, reduce costs, and enhance customer experience. Balancing technology with personalized service is crucial for creating exceptional customer experiences. Looking ahead, unmanned delivery, green logistics, and shared logistics will be significant trends in the evolution of last-mile delivery. These advancements promise to further optimize processes and create a more sustainable and customer-centric ecosystem.

01/15/2026 Logistics Industry Insights
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Firms Prioritize Customercentric Supply Chains for Future Growth

Firms Prioritize Customercentric Supply Chains for Future Growth

This paper delves into the future trends of customer-centric supply chains, proposing six cornerstones for building intelligent fulfillment services: dynamic segmentation, asset-light operations, real-time visibility, service-oriented operating models, data-driven application intelligence and technology, and continuous innovation. It emphasizes that companies should build a flexible supply chain system through continuous evolution to adapt to changing market demands and enhance customer experience. This evolution allows for a more responsive and tailored approach to meet customer needs effectively.

01/19/2026 Logistics Industry Insights
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Location Infrastructure Key to Logistics Efficiency Future Growth

Location Infrastructure Key to Logistics Efficiency Future Growth

Radar CEO Nick Patrick will host a webinar exploring how modern logistics companies can leverage location infrastructure to improve operational efficiency and enhance customer experience. The webinar will focus on route optimization, real-time monitoring, and customer service, providing logistics businesses with insights for transformation and upgrades. Attendees will learn practical strategies for using location data to streamline operations, improve delivery times, and boost customer satisfaction. This session offers valuable perspectives on the future of logistics through location-based innovation.

01/22/2026 Logistics Industry Insights
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Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

08/07/2025 Logistics Industry Insights
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Suriname Launches Streamlined SWIFTBIC Code Lookup Service

Suriname Launches Streamlined SWIFTBIC Code Lookup Service

This article introduces a SWIFT/BIC code lookup platform in Suriname, which assists users in quickly finding the correct bank codes for secure and efficient international transfers. Both individual and corporate users can access essential banking information through this platform, ensuring that funds are safely delivered to their intended destinations.

09/08/2025 International Settlement
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National Bank Launches Secure SWIFT Remittance Service

National Bank Launches Secure SWIFT Remittance Service

The SWIFT code for the NATIONAL BANK OF PAKISTAN is NBPAPKKA02I, ensuring funds are accurately delivered during international remittances. Understanding this code not only enhances financial security but also streamlines cross-border transaction processes. Mastering the use of the SWIFT system is crucial for conducting international payments.

09/05/2025 International Settlement
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