AI Boosts Crossborder Home Furnishing Customer Service

AI Boosts Crossborder Home Furnishing Customer Service

Kagu E-commerce partnered with Shulex to introduce AI customer service, building a unified service system across all channels to enhance user experience and customer service efficiency. The AI customer service provides 24/7 instant responses with a 90% accuracy rate, significantly improving user satisfaction. Shulex AI customer service is deeply integrated with mainstream cross-border e-commerce business systems, breaking down information silos and enabling a seamless service experience. Both parties will continue to deepen cooperation and explore more scenario-based service innovations.

01/27/2026 Logistics Industry Insights
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AI Boosts Ecommerce Sales During Peak Season

AI Boosts Ecommerce Sales During Peak Season

Shulex launches a dual-engine solution featuring "VOC AI Insights + AI Customer Service Agent" to empower cross-border e-commerce sellers during the year-end mega sales. This solution enables precise identification of market demands, efficient handling of customer inquiries, and enhanced user experience, ultimately building long-term brand competitiveness. Already adopted by hundreds of leading brands, it serves as a robust support system during peak seasons. The solution leverages AI to analyze customer feedback (VOC) and provide intelligent customer service, driving sales and improving customer satisfaction.

01/27/2026 Logistics Industry Insights
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Googles AI Shifts Ecommerce Strategies for Adaptation

Googles AI Shifts Ecommerce Strategies for Adaptation

Google AIO revolutionizes SEO, emphasizing Top 10 ranking authority, authoritative websites, HTTPS necessity, and search intent. For independent websites, crucial SEO strategies include utilizing Semrush for tracking, focusing on quality text content, implementing HTML static optimization, and actively engaging within the Google ecosystem. These elements are key to improving visibility and driving organic traffic for cross-border e-commerce businesses.

01/27/2026 Logistics Industry Insights
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Anker Innovations Invests in Embodied AI Robotics

Anker Innovations Invests in Embodied AI Robotics

Anker Innovations is investing hundreds of millions of yuan to enter the robotics field, investing in Amyrobotics to develop embodied robots. Strategically, Anker divides robotics into three stages: 2D basic, 3D mobile, and 3D interactive, progressing gradually. This move is a natural choice for Anker to seek diversified development after its success in consumer electronics. It aims to seize the first-mover advantage before the humanoid robot market explodes and to meet the challenges and opportunities of the artificial intelligence era.

01/30/2026 Logistics Industry Insights
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AI Transforms Logistics Cost Management with Precision

AI Transforms Logistics Cost Management with Precision

AI empowers logistics cost control, enhancing auditing and optimizing transportation. A data-driven approach is crucial, requiring companies to collaborate in response to market challenges. AI applications improve efficiency and transparency in logistics operations. Real-time data analysis facilitates proactive decision-making and cost reduction. Successful implementation relies on robust data infrastructure and strategic partnerships. By leveraging AI and data insights, businesses can achieve significant cost savings and maintain a competitive edge in the rapidly evolving logistics landscape. Focus on data quality and security is paramount.

01/30/2026 Logistics Industry Insights
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AI Transforms Supply Chains with Realtime Visibility

AI Transforms Supply Chains with Realtime Visibility

Supply chain management software is undergoing a profound transformation, with real-time visibility, AI integration, and seamless ERP integration reshaping logistics management. WMS, TMS, YMS, and ERP form the digital foundation. AI empowers intraday planning, improving decision-making efficiency. AI applications are widespread in areas such as exception handling and supplier management. SCM and ERP integration is crucial, with cloud technology and APIs simplifying external connections. Modular applications offer flexible deployment and scalability. This allows businesses to adapt quickly to changing market demands and optimize their supply chain operations.

01/30/2026 Logistics Industry Insights
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AI and Automation Reshape 2024 Supply Chains

AI and Automation Reshape 2024 Supply Chains

Supply Chain Outlook 2024: Technology, automation, and AI are driving improvements in efficiency, visibility, and resilience. The focus is on artificial intelligence, logistics, Transportation Management Systems (TMS), warehouse automation, Third-Party Logistics (3PL), and robotics. These technologies are crucial for optimizing operations and adapting to evolving market demands. Key trends include enhanced data analytics for predictive capabilities and the integration of AI for real-time decision-making. Companies are increasingly adopting automation to streamline processes and improve overall supply chain performance. The emphasis is on building agile and responsive supply chains capable of withstanding disruptions.

01/30/2026 Logistics Industry Insights
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AI Era Demands New SEO Mindset for Independent Sites

AI Era Demands New SEO Mindset for Independent Sites

This article delves into the challenges and opportunities of independent website SEO in the AI era. It explores four key questions: Is AI-generated content prohibited? What are the roots of the AI threat theory? What SEO opportunities exist? And why do some AI SEO efforts fail? The article highlights the importance of cognitive upgrade, emphasizing that understanding the essence of search engines, leveraging AI tools effectively, and maintaining long-term patience are crucial for success. It argues that adapting one's mindset is essential to thrive in the evolving SEO landscape.

01/23/2026 Logistics Industry Insights
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US Labor Dept Releases AI Guidelines to Safeguard Workers Rights

US Labor Dept Releases AI Guidelines to Safeguard Workers Rights

The U.S. Department of Labor has released guiding principles for AI application in the workplace. These guidelines aim to help employers consider employee needs, maintain and improve work quality when introducing AI platforms. The principles cover employee empowerment, ethical development, transparent use, rights protection, support for affected employees, and data security. They emphasize a human-centered approach to AI development, aiming to build an intelligent, equitable, and humanized AI workplace.

02/04/2026 Logistics Industry Insights
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Chinas Sima Yue Launches Enterprise AI Partnership Program

Chinas Sima Yue Launches Enterprise AI Partnership Program

Enterprise AI is expected to boom by 2026. Sima Yue launches the AI Partner Program, offering mature enterprise-level AI business scenarios and products, eliminating the need for ground-up development and lowering the entry barrier. An exclusive closed-door meeting invites partners from various cities to share product resources, market opportunities, and implementation support. Together, we will deeply cultivate regional markets and seize the dividends of scaled AI implementation.

02/05/2026 Logistics Industry Insights
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