Amazon Tightens Feedback Rules for Crossborder Sellers

Amazon Tightens Feedback Rules for Crossborder Sellers

Amazon will implement new feedback regulations on August 4, 2025, aimed at simplifying the buyer feedback process and lowering the evaluation threshold. Sellers should effectively respond to the new rules by enhancing service quality, guiding customer reviews, and mastering the appeal process to maintain their competitive edge in the market.

07/31/2025 Logistics
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Freight Forwarding Platform Upgrades Services After User Feedback

Freight Forwarding Platform Upgrades Services After User Feedback

Jiyun Baodian's Spring Festival update optimizes freight forwarding knowledge exchange. It fixes the vessel schedule query, adds a Logo link, and answers user questions. Furthermore, the development of Jiyun Interconnect aims to foster collaboration and create a shared future. This redesign incorporates user feedback and focuses on providing a more seamless and informative experience for freight forwarders.

Amazon Sellers Adopt Proactive Refund Strategies

Amazon Sellers Adopt Proactive Refund Strategies

Amazon sellers can initiate proactive refunds after shipping, but they must adhere to reasonable and compliant standards. This operation is highly secure, with funds flowing through official channels, although sellers should be wary of fraudulent activities. Effective communication with customers is also key to successful refund processes, as it can enhance customer satisfaction and foster long-term relationships.

Amazon Launches Demographics Tool for Sellers

Amazon Launches Demographics Tool for Sellers

Amazon's new "Demographics" feature allows sellers to view consumer profiles at the ASIN level, optimizing product information and ad targeting. Vendor Central accounts now include "Purchase Location" analytics, aiding in regional inventory and marketing strategy optimization. Platforms like eBay and Wish also offer similar data functionalities. Data-driven operation is an inevitable trend in cross-border e-commerce. Seizing these opportunities can significantly improve performance by allowing sellers to better understand their customers and tailor their approach accordingly.

Amazon Fedex Renew Partnership in Strategic Move

Amazon Fedex Renew Partnership in Strategic Move

Recently, Amazon and FedEx have resumed their partnership, expected to drive growth for both in the e-commerce market. The new agreement will provide residential delivery for large packages, which is anticipated to enhance Amazon's delivery capabilities while generating revenue growth for FedEx.

08/07/2025 Logistics
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Temu and Amazon Crossborder Logistics Models Compared

Temu and Amazon Crossborder Logistics Models Compared

This article analyzes the differences between Temu and Amazon in their cross-border logistics models, focusing on shipping methods, warehousing layouts, delivery times, logistics costs, and service leadership. It provides merchants with a reference for choosing suitable logistics strategies. The comparison shows that both have their advantages, catering to different market needs.

Amazon FBA Sellers Face Customs Clearance Challenges

Amazon FBA Sellers Face Customs Clearance Challenges

Shipping through Amazon FBA requires customs clearance, which involves export policies and regulations. Sellers must provide relevant declaration documents. Customs requirements vary for different markets, and sellers can authorize logistics companies or customs brokers to handle the clearance process, ensuring compliance for cross-border transportation.

Amazon FBA Listings Face 114day Processing Delays

Amazon FBA Listings Face 114day Processing Delays

This article analyzes the factors affecting the listing time of products after being received by Amazon FBA, which typically takes 1-14 days. Through a detailed discussion of normal and special circumstances, along with practical response suggestions, it aims to help sellers improve logistics efficiency and optimize operational strategies.

03/24/2025 Logistics
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