Amazon Australia Names Matt Furlong Country Manager Amid Localization Push

Amazon Australia Names Matt Furlong Country Manager Amid Localization Push

Amazon Australia announced Matt Benham as the new Country Manager, succeeding Janet Menzies, who will become a Technical Advisor to the CEO of Amazon Stores globally. Benham brings extensive experience in the Australian market and will focus on expanding product selection, improving delivery speed, and maintaining competitive pricing. This leadership change signals Amazon's further commitment to its localization strategy, aiming to provide a better shopping experience for Australian consumers. The move emphasizes a deeper understanding and catering to the specific needs and preferences of the Australian market.

01/28/2026 Logistics Industry Insights
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Amazon Adds Fees for UPS Store Returns to Cut Costs

Amazon Adds Fees for UPS Store Returns to Cut Costs

Amazon has started charging fees for returns at some UPS stores, a move that's part of its cost control strategy, aiming to guide customers towards more economical return options. This adjustment reflects the trend of e-commerce platforms focusing on refined operations, requiring a balance between cost control and user experience. In the future, e-commerce platforms will pay more attention to improving operational efficiency and service quality. This change highlights the ongoing need to optimize the return process for both the company and the consumer.

01/28/2026 Logistics
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Amazon Sellers Urged to Address Quality Complaints to Safeguard Accounts

Amazon Sellers Urged to Address Quality Complaints to Safeguard Accounts

Facing FBA customer complaints about product quality impacting your account? Don't panic! This article provides an efficient appeal process, including problem verification, corrective action plan development, and appeal letter writing, helping you resolve the crisis and stabilize your account. The key is to identify the root cause of the problem, provide strong evidence, and commit to improvement measures to gain Amazon's trust. By addressing the specific issues and demonstrating a commitment to quality, you can successfully navigate the appeal process and protect your FBA business.

01/29/2026 Logistics Encyclopedia
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Mccormick Expands Retail Presence Via Amazon for Spice Market Growth

Mccormick Expands Retail Presence Via Amazon for Spice Market Growth

McCormick is poised to expand its retail presence through its strong partnership with Amazon, capitalizing on Amazon's acquisition of Whole Foods. This analysis explores McCormick's collaborative advantages, development strategies, and diversification approaches. The case provides valuable insights and serves as a reference for other businesses seeking to leverage strategic partnerships and adapt to evolving retail landscapes. McCormick's proactive approach demonstrates the potential for growth through embracing new channels and adapting to changing consumer behavior within the food industry.

01/29/2026 Logistics Industry Insights
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Amazon Boosts Air Cargo Network Via DHL Deal New Hubs

Amazon Boosts Air Cargo Network Via DHL Deal New Hubs

Amazon partners with DHL to share airport hubs, accelerating its air freight expansion and aiming to improve delivery speeds for Prime members. This move represents a significant step in Amazon's strategy to build its own logistics network, challenging traditional logistics giants. This development will also impact the e-commerce landscape, with logistics becoming a key competitive advantage. Amazon's increased control over its supply chain could lead to faster delivery times and improved customer satisfaction, further solidifying its position in the market.

01/29/2026 Logistics Industry Insights
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Amazon And Walmart Hold Their Ground In Latest U.S. E-commerce Rankings

Amazon And Walmart Hold Their Ground In Latest U.S. E-commerce Rankings

The US market recently released its TOP5 e-commerce platform rankings, with Amazon and Walmart leading at 16.2% market share, while Chinese cross-border platform Temu ranked third. Data shows Amazon dominated with 390 million unique visitors and 255 million active app users by late 2024. The rise of these platforms is quietly transforming global e-commerce, with Chinese sellers' international influence growing steadily.

06/26/2025 Logistics Industry Insights
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Amazon's Investment Plan in Air Transportation Strengthens Package Delivery Capabilities

Amazon's Investment Plan in Air Transportation Strengthens Package Delivery Capabilities

Amazon has signed a lease agreement with Atlas Air for 20 Boeing 767 aircraft, including warrants, to enhance package delivery efficiency. This move aims to reduce reliance on courier companies and address market competition. In 2023, Amazon also entered a similar agreement with an air transport services group, strengthening its air transportation capabilities. These transactions signify Amazon's ongoing investment and strategic positioning in the package delivery sector.

07/21/2025 Logistics
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Crossborder Ecommerce Boosts Central Chinas Growth

Crossborder Ecommerce Boosts Central Chinas Growth

The "Central China Trendy Products Revitalization Season - Amazon & TikTok Shop Viral Sales Growth Exchange Conference" will be held in Zhengzhou on June 12th. Amazon and TikTok Shop experts will share their secrets to achieving explosive sales growth, covering product selection, traffic generation, marketing strategies, and customer service. This event aims to help Central China sellers succeed in cross-border e-commerce and tap into new opportunities.

06/09/2025 Logistics Industry Insights
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Amazons A10 Algorithm Key to Ecommerce SEO Success

Amazons A10 Algorithm Key to Ecommerce SEO Success

This article provides an in-depth analysis of the Amazon A10 algorithm, revealing its crucial impact on product rankings. It offers practical SEO optimization techniques, including keyword optimization, listing enhancement, and sales velocity improvement, to help sellers improve organic rankings and reduce marketing costs. By mastering these strategies, sellers can unlock the potential of the e-commerce landscape and achieve greater success on Amazon.

01/04/2026 Logistics Encyclopedia
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