Chewy Expands Automation to Address Supply Chain Challenges

Chewy Expands Automation to Address Supply Chain Challenges

Chewy is aggressively pursuing an automated warehousing strategy, planning to open three automated fulfillment centers in the next 14 months to address supply chain challenges like labor shortages, transportation pressures, and inflation. Through automation upgrades and customized packaging innovations, Chewy aims to improve operational efficiency, reduce costs, and provide superior service to its over 19 million active customers, solidifying its leading position in the pet e-commerce market. The company is focused on streamlining its processes to better serve its growing customer base.

01/19/2026 Logistics
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Firms Prioritize Customercentric Supply Chains for Future Growth

Firms Prioritize Customercentric Supply Chains for Future Growth

This paper delves into the future trends of customer-centric supply chains, proposing six cornerstones for building intelligent fulfillment services: dynamic segmentation, asset-light operations, real-time visibility, service-oriented operating models, data-driven application intelligence and technology, and continuous innovation. It emphasizes that companies should build a flexible supply chain system through continuous evolution to adapt to changing market demands and enhance customer experience. This evolution allows for a more responsive and tailored approach to meet customer needs effectively.

01/19/2026 Logistics Industry Insights
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Ecommerce Warehouses Adopt Flexible Forklifts and Automation

Ecommerce Warehouses Adopt Flexible Forklifts and Automation

In the e-commerce era, warehouse operations face challenges including space constraints, labor shortages, and fluctuating order volumes. Innovative technologies like narrow aisle forklifts optimize space utilization, while flexible automation enhances picking speed and caters to personalized demands. Companies should carefully select automation solutions tailored to their specific business needs to achieve efficiency gains and cost optimization. The key is to find the right balance between automation and human labor to maximize productivity and adapt to the dynamic demands of e-commerce fulfillment.

01/19/2026 Warehousing
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Ecommerce Sellers Adapt Logistics Strategies for Peak Season

Ecommerce Sellers Adapt Logistics Strategies for Peak Season

Peak season presents significant logistics challenges for cross-border e-commerce, especially for independent platform sellers. This article proposes four key strategies: optimizing the fulfillment process, selecting a professional freight forwarder, choosing the best logistics channels, and emphasizing customs clearance. These strategies help sellers overcome issues like warehousing delays and improve logistics efficiency and user experience, ultimately enabling them to succeed during the peak season. By proactively addressing these challenges, independent e-commerce businesses can maximize their sales and customer satisfaction.

01/19/2026 Logistics
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Ecommerce Logistics Adapts to Rising Demand Diverse Delivery

Ecommerce Logistics Adapts to Rising Demand Diverse Delivery

E-commerce growth profoundly impacts logistics, leading to diverse fulfillment models. To address these challenges, logistics managers must adopt dynamic systems, third-party collaborations, and innovative software, while shifting mindsets towards customer-centricity, data-driven decision-making, and continuous innovation. This special issue explores how software, technology, and processes can empower businesses to exceed customer expectations. It highlights the importance of adapting and leveraging new tools to optimize logistics operations and enhance the overall customer experience in the evolving e-commerce landscape.

01/20/2026 Logistics Industry Insights
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Stord Expands Global Supply Chain with Shipwire Buy

Stord Expands Global Supply Chain with Shipwire Buy

Stord's acquisition of Shipwire aims to expand its global fulfillment network and accelerate its AI-driven supply chain strategy. This acquisition strengthens Stord's presence in the EU and UK while enhancing its AI capabilities. Shipwire's technology and customer base align perfectly with Stord's existing operations, promising smarter and more efficient supply chain solutions for e-commerce and omnichannel brands. The deal will allow Stord to offer more comprehensive and technologically advanced services to its clients, improving delivery times and reducing costs.

01/21/2026 Logistics
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Integrated DOM Gains Traction in Omnichannel Supply Chains

Integrated DOM Gains Traction in Omnichannel Supply Chains

This paper delves into the motivations, advantages, implementation strategies, and future trends of integrating Distributed Order Management (DOM) with supply chain execution platforms. By integrating DOM, companies can optimize order fulfillment processes and enhance customer satisfaction. The article analyzes the integration strategies of leading vendors and explores the future development direction of DOM integration, providing valuable insights for enterprises facing omnichannel retail challenges. It examines how integrated DOM improves efficiency, reduces costs, and provides a seamless customer experience across various sales channels.

01/21/2026 Logistics Industry Insights
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Lightbulbscom Boosts Peak Season Output Via Logistics Optimization

Lightbulbscom Boosts Peak Season Output Via Logistics Optimization

LightBulbs.com doubled its throughput during peak season without adding staff by integrating a multi-carrier shipping platform, automated dimensioning technology, and a real-time visibility system. Their experience demonstrates that optimizing logistics processes is crucial for e-commerce businesses to meet peak season challenges. This approach effectively reduces costs and improves customer satisfaction. The key was leveraging automation and real-time data to streamline operations and improve efficiency across the entire fulfillment process, allowing them to handle increased order volumes seamlessly.

01/26/2026 Logistics
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Warehouse Robots Boost Ecommerce Amid Labor Shortages

Warehouse Robots Boost Ecommerce Amid Labor Shortages

The pandemic has accelerated e-commerce growth, leading to a surge in demand for warehouse robots. This article analyzes the types, advantages, and future trends of warehouse robots, emphasizing the importance of human-robot collaboration. It highlights that software is crucial for improving robot efficiency. Practical innovation is at the core of robot applications, aiming to solve real-world problems and enhance customer service. The focus is on improving operational efficiency and streamlining e-commerce fulfillment processes through intelligent automation.

01/26/2026 Logistics Industry Insights
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Target Boosts Retail Growth with RFID Inventory Accuracy

Target Boosts Retail Growth with RFID Inventory Accuracy

Target improved its inventory management and boosted online sales using RFID technology. RFID enables real-time tracking of merchandise, optimizing inventory levels and reducing costs. Retailers should actively adopt RFID technology to enhance efficiency and drive growth. By providing accurate inventory visibility, RFID helps prevent stockouts, improve order fulfillment, and ultimately enhance the customer experience, contributing to increased sales and profitability. This technology represents a significant opportunity for retailers to modernize their operations and stay competitive in the evolving market landscape.

01/28/2026 Logistics Industry Insights
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