Chatbots Boost Supply Chain Efficiency Customer Service

Chatbots Boost Supply Chain Efficiency Customer Service

Chatbots are rapidly penetrating the supply chain, enhancing efficiency and customer experience. Reports indicate adoption rates surged from 21% in late 2016 to 51% by mid-2017. Chatbots streamline information sharing, optimize the online shopping experience, and support omnichannel strategies. Industry leaders like SAP Ariba have already launched relevant applications, signaling a growing role for chatbots in the supply chain. This technology promises to improve communication, automate tasks, and ultimately create a more responsive and agile supply chain ecosystem.

01/29/2026 Logistics Industry Insights
Read More
Aidriven ERP Boosts Supply Chain Efficiency

Aidriven ERP Boosts Supply Chain Efficiency

AI is driving ERP systems to deeply expand into supply chain management. Through data analysis, process automation, and user experience optimization, AI empowers ERP to achieve intelligent demand forecasting, inventory optimization, and transportation management. Businesses need to strike a balance between ERP and specialized supply chain software based on their specific needs to create an efficient and intelligent supply chain. This integration fosters improved decision-making and streamlined operations within the supply chain ecosystem.

01/29/2026 Logistics Industry Insights
Read More
Cashondelivery Ecommerce Expands for Global Sellers

Cashondelivery Ecommerce Expands for Global Sellers

This article provides an in-depth analysis of the COD (Cash on Delivery) independent e-commerce website model for cross-border e-commerce, specifically targeting novice sellers. It details the advantages and disadvantages of the COD model, website platform selection, advertising strategies, product selection techniques, logistics partner selection, and risk control measures. The aim is to help sellers quickly get started with the COD model and tap into overseas markets.

12/31/2025 Logistics Encyclopedia
Read More
Fedex Acquires TNT Express for 48B to Boost Global Ecommerce

Fedex Acquires TNT Express for 48B to Boost Global Ecommerce

FedEx's $4.8 billion acquisition of TNT Express strengthens its position in the European market, expands its global network, and enhances its e-commerce logistics capabilities. This acquisition intensifies competition within the industry, pushing future logistics trends towards personalization, intelligence, and sustainability.

01/19/2026 Logistics
Read More
Freight Forwarders Adopt New Strategies to Reduce Asset Costs

Freight Forwarders Adopt New Strategies to Reduce Asset Costs

International freight forwarders face a choice between a heavy asset model (owning fleets/warehouses) and a light asset model. The heavy asset model strengthens supply chain control but presents capital and operational challenges. This article analyzes the advantages and disadvantages of both models. It recommends that companies choose the most suitable development path based on their own circumstances and the market environment. Furthermore, it suggests leveraging intelligent tools to optimize decision-making.

12/31/2025 Logistics
Read More
Meta Reveals Four Key Factors for Viral Shortform Videos

Meta Reveals Four Key Factors for Viral Shortform Videos

Meta officially reveals its short video algorithm, highlighting four key elements: originality, appeal, loyalty, and interaction. Avoid PPT-style videos, artificial engagement, engagement bait, and clickbait. Mastering the algorithm can significantly boost video recommendations and help you succeed in short video marketing on Facebook and Instagram. Focus on creating compelling content that resonates with your target audience and encourages genuine interaction to maximize your reach and impact.

01/04/2026 Logistics Industry Insights
Read More
Faux Fur Gains Traction As Ethical Alternative in Luxury Fashion

Faux Fur Gains Traction As Ethical Alternative in Luxury Fashion

This article compares natural and artificial fur, analyzing the classification, application, and ethical considerations of fur under Chapter 43 of the Harmonized System (HS) Code. It aims to empower consumers to make informed choices and embrace sustainable fashion practices. The comparison highlights the differences in production, environmental impact, and animal welfare concerns associated with each type of fur, providing a comprehensive overview for responsible purchasing decisions.

01/19/2026 HS Code Query
Read More