Express Delivery Firms Boost Service Quality with ISO Certification

Express Delivery Firms Boost Service Quality with ISO Certification

The international express industry is transitioning from a traditional experience-driven approach to a standardized process based on ISO certification and service quality ratings, enhancing service quality and management efficiency. ISO certification not only optimizes express processes but also provides companies with an effective risk management framework. In response to changing customer values, the service rating mechanism is continuously evolving, increasing trust and competitiveness in the express industry.

Port Congestion Crisis: Deep Impact on Shipping and Freight Forwarding Industry

Port Congestion Crisis: Deep Impact on Shipping and Freight Forwarding Industry

The severe congestion at Chittagong Port has led to vessel waiting times extending up to 10 days, causing significant overload in the yard. Shipping companies and the freight forwarding industry are suffering massive economic losses, resulting in diminished customer trust and increased operational costs. Freight forwarding enterprises are under pressure, shipping efficiency is declining, and the entire industry urgently needs to optimize its logistics network to tackle these challenges.

06/19/2025 Logistics
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