Amazon Sellers Use VOC Data to Cut Returns Boost Sales

Amazon Sellers Use VOC Data to Cut Returns Boost Sales

This paper explores how Amazon sellers can leverage the "Voice of the Customer" (VOC) to enhance customer satisfaction and reduce return rates. By analyzing customer feedback, sellers can optimize their products and improve their services, ultimately driving growth. The study examines the practical application of VOC tools within the Amazon marketplace, highlighting strategies for identifying key areas for improvement and implementing effective solutions based on customer insights. The goal is to provide actionable recommendations for sellers seeking to build stronger customer relationships and achieve sustainable business success.

01/04/2026 Logistics Industry Insights
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Amazon Simplifies FBA Logistics for Ecommerce Sellers

Amazon Simplifies FBA Logistics for Ecommerce Sellers

This article provides an in-depth analysis of Amazon Global Logistics (AGL), examining its advantages and disadvantages, offering applicability assessment advice, and providing a registration guide. AGL simplifies processes and accelerates inbound shipments, but also presents risks such as higher costs and data security concerns. Sellers need to comprehensively evaluate AGL and make informed decisions to optimize their supply chain management. This includes considering factors like shipping volume, product type, and destination market to determine if AGL is the right fit for their business.

01/04/2026 Logistics
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Tiktok Expands Global Ecommerce and Monetization Efforts

Tiktok Expands Global Ecommerce and Monetization Efforts

This article delves into the current state of TikTok globally, its traffic channel distribution, monetization methods, and how to integrate it with Shopify independent websites to build a growth engine for cross-border e-commerce. It focuses on analyzing TikTok's traffic sources, key metrics, monetization models, and promotion methods. The aim is to help cross-border e-commerce sellers seize the traffic dividend of TikTok and maximize commercial value. It provides insights on leveraging TikTok for business growth and driving sales through effective strategies.

01/04/2026 Logistics Industry Insights
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Xiaomibacked Black Shark Struggles with Wage Delays Financial Woes

Xiaomibacked Black Shark Struggles with Wage Delays Financial Woes

Black Shark Technology, once a star 3C brand, is embroiled in a wage arrears crisis, drawing attention from the cross-border e-commerce community. This article analyzes Black Shark's journey from glory to decline, revealing its financing difficulties, large-scale layoffs, and wage arrears issues. It also explores the challenges facing its future development, serving as a warning to cross-border e-commerce sellers. The company's struggles highlight the volatile nature of the tech industry and the importance of sustainable business practices in a competitive global market.

01/04/2026 Logistics Industry Insights
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Amazon Raises Fulfillment Fees Pressuring Seller Profits

Amazon Raises Fulfillment Fees Pressuring Seller Profits

Amazon announced an increase in Multi-Channel Fulfillment (MCF) service fees, effective May 9th, aiming to maintain market competitiveness. Orders shipped to certain regions will also incur surcharges. This move increases cost pressure on sellers, requiring them to re-evaluate pricing strategies and operational efficiency. The fee hike impacts sellers relying on MCF for order fulfillment outside of Amazon's marketplace, potentially affecting their profit margins and requiring adjustments to their business models. Understanding the specific fee changes and their impact is crucial for sellers to remain competitive.

01/04/2026 Logistics
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Tiktok Expands Ecommerce Opportunities for Retail Sectors

Tiktok Expands Ecommerce Opportunities for Retail Sectors

This article provides an in-depth analysis of operational strategies for three popular categories on TikTok: fashion, beauty, and home decor. By examining user profiles, offering content strategy suggestions, and sharing operational tips, it provides practical guidance for cross-border sellers. The aim is to help them accurately grasp overseas market opportunities within the TikTok ecosystem, efficiently reach target consumers, and create potential viral products, ultimately achieving business growth. This includes understanding how to leverage trends and create engaging content that resonates with international audiences.

01/04/2026 Logistics Industry Insights
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Douyin Tightens Rules on Drop Shipping Urges Seller Compliance

Douyin Tightens Rules on Drop Shipping Urges Seller Compliance

This article delves into the reasons behind the crackdown on dropshipping stores on TikTok Shop. It provides specific solutions to issues such as proxy shooting, bulk product listing, return addresses, and electronic waybills. Furthermore, it proposes an advanced strategy of transitioning from a dropshipping model to a supply chain model. The aim is to help merchants safely navigate the governance storm, upgrade their stores, and achieve long-term development. This guide offers practical advice for surviving restrictions and evolving towards a more sustainable business approach.

01/04/2026 Logistics Industry Insights
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Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Amazon Seller Gets Prison for empty Package Fraud Must Repay Millions

Chinese-American Amazon seller Yeung was sentenced for an "empty package" scam, exposing fraud issues in cross-border e-commerce. He exploited platform loopholes, using fake shipments and other methods to illegally profit millions of dollars. He was ultimately sentenced and fined heavily. This case serves as a warning to cross-border e-commerce sellers that compliant operation is the key to long-term development, and illegal activities will inevitably be punished by law. It highlights the importance of ethical business practices in the competitive online marketplace.

01/04/2026 Logistics Industry Insights
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Yibai Cang Expands Smart Logistics for Crossborder Ecommerce

Yibai Cang Expands Smart Logistics for Crossborder Ecommerce

This article delves into Ebaicang's business model, technological capabilities, service network, and performance in key metrics like timeliness and reliability. Driven by technology, Ebaicang offers full-chain services including international dedicated lines and overseas warehousing. It optimizes logistics efficiency through intelligent warehousing and dynamic routing. Its global dedicated line network covers both mainstream and emerging markets, providing cross-border e-commerce sellers with a one-stop supply chain solution. Ebaicang focuses on providing reliable and efficient services to meet the growing demands of global e-commerce.

01/07/2026 Logistics
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Pinterest Advertising Guide Helps Brands Boost Growth

Pinterest Advertising Guide Helps Brands Boost Growth

This article provides a detailed guide to the entire Pinterest ad campaign process. From setting goals and creating campaigns to ad group setup, optimization, and performance tracking, it offers practical advice to help brands effectively leverage Pinterest to expand their business and improve ad performance. It covers the complete workflow, empowering marketers to maximize their ROI on the platform and achieve desired results through strategic targeting and creative execution. Learn how to navigate Pinterest's advertising platform and drive meaningful engagement with your target audience.

01/07/2026 Logistics Industry Insights
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