Drone Firms Tackle Support Hurdles for North American Expansion

Drone Firms Tackle Support Hurdles for North American Expansion

Overseas drone companies face technical support challenges, including difficulty in hiring skilled technical support staff, uncontrolled outsourcing, and fragmented after-sales data. Callnovo provides a solution for BT Drone by offering professional screening, training, and data analysis to build a reliable technical support system. This significantly improves customer satisfaction and first-call resolution rates, transforming customer service into a manageable, reviewable, and optimizable system. This foundation supports the long-term growth of overseas drone brands.

02/03/2026 Logistics Industry Insights
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US Services Sector Slips in June but Remains Resilient

US Services Sector Slips in June but Remains Resilient

The ISM's June Non-Manufacturing Report indicates continued expansion in the non-manufacturing sector, despite a slight dip in the Non-Manufacturing Index (NMI) to 56.0, still well above the 50 threshold. The report analyzes sub-indexes, growth drivers, and potential risks, offering a forward-looking perspective. It emphasizes the importance of businesses monitoring macroeconomic changes and proactively innovating to address challenges and maintain steady growth. Companies should pay close attention to the evolving economic landscape to ensure sustained success.

02/04/2026 Logistics Industry Insights
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XPO Splits LTL and Brokerage Units to Drive Growth

XPO Splits LTL and Brokerage Units to Drive Growth

XPO Logistics plans to spin off its North American truck brokerage and LTL businesses, as well as divest its European and North American intermodal operations. The goal is to create two industry-leading public companies, improving operational efficiency and shareholder value. This move will allow each business segment to focus more effectively on market opportunities and address the evolving competitive landscape. The restructuring aims to unlock potential and drive growth within the separate entities, ultimately benefiting stakeholders through enhanced specialization and strategic agility.

02/05/2026 Logistics
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Air Canada Launches New Winter Route to Sapporo

Air Canada Launches New Winter Route to Sapporo

Air Canada plans to expand its international routes in winter, including new direct flights from Toronto to Sapporo, aiming to capture the premium business travel market. This move faces challenges such as labor negotiations, and its future development is worth watching. The expansion signifies Air Canada's strategic focus on attracting high-value customers through enhanced international connectivity and premium services. The success of this initiative will depend on navigating the complexities of labor relations and effectively competing in the global aviation landscape.

02/05/2026 Airlines
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Huawei Interview Guide for Tech and Global Roles

Huawei Interview Guide for Tech and Global Roles

This article provides an in-depth analysis of the entire interview process for technical and overseas business positions at Huawei, revealing core assessment criteria and offering effective strategies. It covers key aspects such as technical interviews, behavioral questions, and cross-cultural communication. Furthermore, it offers a guide to avoid common pitfalls and improve efficiency, ultimately helping job seekers successfully join Huawei. This guide provides actionable insights to prepare and excel in the competitive Huawei recruitment process, focusing on both technical skills and soft skills necessary for success.

02/11/2026 Logistics Industry Insights
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Global Trade Relies on Cargo Insurance Amid Rising Risks

Global Trade Relies on Cargo Insurance Amid Rising Risks

This article provides a comprehensive analysis of cargo insurance under various modes of transportation. It offers detailed guidance for businesses navigating global trade, covering pre-insurance preparation, policy selection, post-loss response, and the preparation of claim documents. Choosing the right cargo insurance is crucial for safeguarding business interests and ensuring stable development. This guide aims to equip businesses with the knowledge needed to effectively mitigate risks associated with international shipping and protect their valuable assets throughout the supply chain.

08/21/2025 Logistics Encyclopedia
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Chinas Truckload Freight Forwarders Adapt to Market Challenges

Chinas Truckload Freight Forwarders Adapt to Market Challenges

This article delves into the current situation and challenges of domestic full truckload (FTL) road transportation, highlighting issues such as small scale, poor coordination, and low levels of digitalization. It details the business scope and operational processes of domestic FTL road transport. Furthermore, it provides suggestions for freight forwarding companies to stand out in the fierce market competition, including improving digitalization, strengthening resource integration, and optimizing transportation routes. The aim is to provide insights for freight forwarders to enhance their competitiveness and efficiency.

08/21/2025 Logistics Encyclopedia
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Streamline Global Trade Launches Forex and Export Tax Refund Platform

Streamline Global Trade Launches Forex and Export Tax Refund Platform

This paper introduces the concepts of forward and reverse exchange in foreign exchange receipt and payment, emphasizing the importance of providing one-stop foreign exchange receipt and payment and export tax rebate services for foreign trade enterprises. This service aims to help companies simplify processes, save time and effort, and focus on core business development through a professional team, efficient processes, and compliance guarantees. It streamlines operations and allows businesses to concentrate on growth, ensuring a seamless and compliant experience in international trade.

08/21/2025 International Settlement
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Ports Shift to Electric Heavyduty Trucks for Zerocarbon Logistics

Ports Shift to Electric Heavyduty Trucks for Zerocarbon Logistics

Port logistics is undergoing an electrification transformation, facing four major application scenarios: in-port trucks, short-distance container transport, short-distance general cargo, and medium-long distance transport. Autonomous trucks are technically mature. The short-distance container transport market has huge potential but faces numerous challenges. Electrification of general cargo transport is progressing rapidly, while medium-long distance transport is limited by technical bottlenecks. In the future, policy support and innovative business models will be crucial to promoting the electrification of port logistics.

12/02/2024 Logistics Industry Insights
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Freight Forwarding A Beginners Guide to Industry Mastery

Freight Forwarding A Beginners Guide to Industry Mastery

Freight forwarding newcomer Claudechen27 shares experience on Shipment Master, covering areas like processing trade, shipping company inquiries, and port terminology interpretation. He actively engages and helps others, demonstrating solid business skills and a thirst for knowledge. The article emphasizes the importance of actively participating in industry exchanges, continuously learning, and summarizing experience, providing a valuable reference for freight forwarding newcomers. It highlights practical tips and insights gleaned from real-world application, encouraging new professionals to actively engage and contribute to the industry.

08/22/2025 Logistics Encyclopedia
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