Amazon Adjusts Refund Policy for Lowvalue Items

Amazon Adjusts Refund Policy for Lowvalue Items

Amazon US has launched a new "Refund-Only" policy, allowing refunds for items under $75 in certain situations without requiring returns. This aims to improve the buyer experience but places higher demands on sellers. Sellers need to pay attention to the impact on return rates and commission refund rules. It's crucial to strictly control product quality, optimize product descriptions, and improve customer service to adapt to the changes brought by the new policy. This will help mitigate potential losses and maintain profitability in the long run.

12/30/2025 Logistics
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Ebay Sellers Guide to Streamlining Shipping and Reducing Delays

Ebay Sellers Guide to Streamlining Shipping and Reducing Delays

This article provides a comprehensive shipping guide for eBay sellers, detailing the entire process from order processing to buyer receipt, with a focus on overseas warehouse fulfillment. It addresses shipping delays, suggesting proactive communication, offering solutions, and participating in eBay appeals. Furthermore, it emphasizes the importance of selecting appropriate logistics methods to optimize costs and improve efficiency. This guide aims to help eBay sellers navigate the complexities of cross-border shipping and mitigate potential issues related to delayed deliveries, ensuring a smoother and more satisfactory experience for both sellers and buyers.

01/06/2026 Logistics Encyclopedia
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New Experience in Air Freight Services from Beijing to New York

New Experience in Air Freight Services from Beijing to New York

This article highlights the advantages of air freight services from Beijing to New York, including extensive industry experience, strong partnerships with major airlines, and comprehensive door-to-door customs clearance and delivery services. It emphasizes customer convenience and efficiency while encouraging both new and existing clients to establish cooperative relationships.

07/21/2025 Logistics
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Enhancing Consumer Experience Optimizing Omnichannel Supply Chain Strategies for Fastmoving Consumer Goods

Enhancing Consumer Experience Optimizing Omnichannel Supply Chain Strategies for Fastmoving Consumer Goods

The consumer goods industry is facing a rapidly changing market environment, requiring companies to optimize their supply chains to enhance resilience and responsiveness. Integrated logistics solutions can ensure timely delivery amidst global disruptions while minimizing costs and the impact of raw material shortages, aiding businesses in achieving long-term sustainable development.

11/30/-0001 Logistics Industry Insights
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Building An Efficient Experience Supply Chain Moat For The New Consumption Era

Building An Efficient Experience Supply Chain Moat For The New Consumption Era

This article explores the channel transformations in the fast-moving consumer goods (FMCG) industry in the new consumption era. It analyzes how brands cope with consumer-driven challenges and fragmented demands by building a dynamic supply chain fulfillment network for an omnichannel strategy. The case study of TingTong Logistics showcases its successful experiences in enhancing supply chain efficiency and user experience. It emphasizes the importance of leveraging digital transformation and AI technology to boost competitiveness.

07/24/2025 Logistics
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Amazon Tightens Feedback Rules for Crossborder Sellers

Amazon Tightens Feedback Rules for Crossborder Sellers

Amazon will implement new feedback regulations on August 4, 2025, aimed at simplifying the buyer feedback process and lowering the evaluation threshold. Sellers should effectively respond to the new rules by enhancing service quality, guiding customer reviews, and mastering the appeal process to maintain their competitive edge in the market.

07/31/2025 Logistics
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Ebay Sellers Guide Mastering Returns Process

Ebay Sellers Guide Mastering Returns Process

This article provides a detailed analysis of four main scenarios of eBay buyer returns and corresponding strategies. It emphasizes key considerations for cross-border returns and offers practical suggestions for improving return processing efficiency and customer satisfaction. The aim is to help eBay sellers confidently handle return issues and maintain their store reputation.

01/05/2026 Logistics Encyclopedia
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Ebay Sellers Guide to Managing Disputes Protecting Reputation

Ebay Sellers Guide to Managing Disputes Protecting Reputation

eBay buyer-initiated disputes (cases) can negatively impact seller performance, including demotion due to high unresolved dispute rates. Sellers should respond promptly, communicate actively, handle refunds flexibly, and provide evidence to protect their rights. Preventive measures include accurate product descriptions, strict quality control, timely shipping, and proper packaging to minimize dispute occurrences.

01/05/2026 Logistics Encyclopedia
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