Amazon Sellers Face Black Friday Tech Glitches Lost Sales

Amazon Sellers Face Black Friday Tech Glitches Lost Sales

Amazon faced technical issues during Black Friday, including disappearing Prime-exclusive discounts and malfunctioning lightning deal pages, leading to traffic loss and conversion challenges. Consumers still prefer the traditional Black Friday day, suggesting that extended discount periods might weaken the sense of urgency. Sellers should expand multi-channel traffic acquisition strategies, proactively address unexpected situations, and improve platform stability to mitigate future disruptions.

Amazons Holiday Return Policy Cuts Seller Margins

Amazons Holiday Return Policy Cuts Seller Margins

Amazon's extended holiday return window puts FBA sellers under pressure from increased return rates and potential profit loss. Sellers bear the burden of shipping fees, commission deductions, and even product disposal costs. To mitigate these challenges, FBA sellers should focus on improving product quality, enhancing customer service, and proactively communicating with Amazon to advocate for more reasonable return policies and support.

Amazon Tightens FBM Returns Policy Ahead of 2026 Deadline

Amazon Tightens FBM Returns Policy Ahead of 2026 Deadline

Amazon's FBM return policy will be adjusted on January 26, 2026. The refund processing period will be extended, and refunds will be automatically issued after the deadline, resulting in the loss of SAFE-T claim eligibility. Sellers need to optimize their processes to avoid potential risks associated with the new policy and ensure timely handling of return requests to maintain claim eligibility.

01/23/2026 Logistics
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