IATA Introduces Support Channel for Portal Access Issues

IATA Introduces Support Channel for Portal Access Issues

This channel provides dedicated support when you cannot access the IATA Customer Portal. By filling in the details, the IATA expert team will quickly respond and resolve your issues in areas such as BSP, CASS, travel, and cargo accreditation. After submitting your request, you will receive a confirmation email and can reply to the email to send relevant documents. IATA is committed to providing excellent customer service to ensure your business runs smoothly. We aim to resolve your issues efficiently and effectively.

01/20/2026 Airlines
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US Freight Growth Slows As Costs Remain High

US Freight Growth Slows As Costs Remain High

The Cass Freight Index September report indicates a slowdown in US freight volume growth and a narrowing of freight expenditure increases, primarily due to port congestion and chip shortages. The report highlights the coexistence of capacity bottlenecks and demand-side challenges. Looking ahead, attention should be paid to opportunities arising from economic recovery and technological innovation, as well as the impact of changing consumer spending patterns on freight structure. Investors and businesses should closely monitor market dynamics and maintain a cautiously optimistic outlook.

01/29/2026 Logistics Industry Insights
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US Trucking Market Shows Signs of Recovery Despite Challenges

US Trucking Market Shows Signs of Recovery Despite Challenges

The Cass Freight Index report for August indicates signs of recovery in the US freight market. Shipment volumes and expenditures increased month-over-month, although they remain down year-over-year. The report highlights drivers such as inventory rebuilding and e-commerce growth, while also pointing out challenges like port congestion and capacity shortages. The future market recovery faces uncertainties including the pandemic and geopolitical factors. Precise operations and digital transformation are crucial for enterprise development in this evolving landscape.

01/28/2026 Logistics Industry Insights
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The Complete Guide to Efficient Operations

The Complete Guide to Efficient Operations

This guide details key shipping procedures: booking confirmation, cargo pickup, customs clearance, documentation, and cost settlement. Systematic workflows and effective communication ensure operational efficiency and customer satisfaction. Special attention is given to custom requirements and tracking mechanisms for comprehensive, accurate services that enhance logistics management.

07/11/2025 Logistics Encyclopedia
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US Trucking Market Faces Winter Challenges As Freight Index Fluctuates

US Trucking Market Faces Winter Challenges As Freight Index Fluctuates

The Cass Freight Index indicates sluggish shipment volume growth and decelerating expenditure growth in November, suggesting challenges for the freight market. Year-over-year shipment volume declined, with a sharp decrease in West Coast imports, potentially influenced by shifts in global trade patterns. Expenditure growth was primarily driven by changes in the transportation mode mix, indicating persistent cost pressures. Investors can use the index to assess freight companies, but a comprehensive analysis incorporating other data is crucial. The index points towards a softening freight market, requiring careful monitoring of evolving economic conditions.

01/21/2026 Logistics
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Freight Index Highlights Shifting Logistics Trends

Freight Index Highlights Shifting Logistics Trends

The Cass Freight Index report indicates year-over-year growth in both freight volume and expenditures, but a month-over-month decline. E-commerce and air freight are driving volume growth, while rising fuel prices are impacting expenditures. To navigate opportunities and challenges, businesses should focus on digital transformation, supply chain optimization, service diversification, promotion of green logistics, and talent development. This includes embracing technology, streamlining processes, offering a wider range of services, adopting sustainable practices, and investing in employee training to remain competitive in the evolving logistics landscape.

01/29/2026 Logistics Industry Insights
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Streamlining IATA Bank Updates A Guide for Airlines

Streamlining IATA Bank Updates A Guide for Airlines

This article provides a detailed guide on changing IATA bank accounts. It emphasizes the importance of downloading the dedicated template, accurately filling in the information, and uploading it as required. The aim is to help airlines efficiently and compliantly update their account information and avoid settlement delays caused by incorrect information.

01/27/2026 International Settlement
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Guide to Streamlining Ocean Freight for Exporters

Guide to Streamlining Ocean Freight for Exporters

This article details the nine key steps of export sea freight, including inquiry and quotation, order placement, booking, container loading, inspection and customs declaration, bill of lading (B/L) verification and confirmation, B/L issuance, reconciliation and payment settlement, and release of cargo. It aims to help shippers understand the sea freight process, reduce transportation costs, and improve efficiency.

08/21/2025 Logistics Encyclopedia
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International Shipping Container Export Process Explained

International Shipping Container Export Process Explained

This article elaborates on the process of container export in international shipping, covering steps such as inquiry, acceptance of entrustment, booking, packing, customs declaration, bill of lading confirmation, and fee settlement. By understanding these core steps, freight forwarders can operate more effectively, enhancing professionalism and efficiency in their operations. Continuous learning is essential for becoming a quality freight forwarder.

07/21/2025 Logistics Encyclopedia
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