Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon Sellers Advised to Leverage Customer Feedback for Performance

Amazon sellers can proactively monitor and respond to feedback in "Voice of the Customer" to identify issues in products and operations and take corrective actions, reducing the risk of performance deterioration. Emphasize documenting improvement measures through "Take Action" to demonstrate a proactive approach to problem-solving to Amazon, which helps maintain good seller performance. By actively addressing customer concerns and showcasing improvements, sellers can safeguard their account health and improve overall customer satisfaction on the Amazon platform.

12/30/2025 Logistics Industry Insights
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Bigseller Expands Ecommerce Tools for Southeast Asian Smes

Bigseller Expands Ecommerce Tools for Southeast Asian Smes

BigSeller, a subsidiary of Dianxiaomi, is a multi-platform sales management SaaS system tailored for Southeast Asian e-commerce sellers. It offers a one-stop solution for product management, order processing, inventory management, and data analytics. With its localized services, free version, and strong user recognition, BigSeller has become a preferred tool for Southeast Asian e-commerce sellers. It helps them improve operational efficiency and boost sales performance.

01/15/2026 Logistics Encyclopedia
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Kuehnenagel Adds Boeing 7478F to Lige Airport Fleet

Kuehnenagel Adds Boeing 7478F to Lige Airport Fleet

DHL has deployed a new Boeing 747-8F freighter at Liège Airport in Belgium, actively expanding its air cargo business. This collaboration closely aligns with Atlas Air and signifies a deepening of DHL's commitment to efficient logistics services, expected to significantly enhance customer experience and service quality.

08/04/2025 Logistics
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Guangzhou Airport Ranks Ninth Globally in Cargo Traffic

Guangzhou Airport Ranks Ninth Globally in Cargo Traffic

In 2024, Guangzhou Baiyun International Air Cargo Airport's cargo and mail throughput surpassed 2.38 million tons, ranking ninth globally. The airport launched 18 new international routes and built an efficient logistics network, attracting numerous global logistics giants to settle in. The future looks promising.

08/04/2025 Logistics
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Break Bulk Cargo Key to Global Shipping Efficiency

Break Bulk Cargo Key to Global Shipping Efficiency

Breakbulk cargo refers to goods that cannot be transported in standard containers and are typically shipped individually. Unlike bulk cargo, breakbulk cargo requires greater equipment and labor resources, making the transportation process more complex. Understanding its transport characteristics can help optimize logistics management and enhance a company's competitiveness.

08/05/2025 Logistics Encyclopedia
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Blank Sailings Disrupt Global Shipping Industry

Blank Sailings Disrupt Global Shipping Industry

This article provides a detailed overview of the concept of 'blank sailing' in shipping, analyzing its causes and impact on corporate logistics, while emphasizing the importance of understanding shipping dynamics. It also highlights how our Flexport team assists clients in adapting to this change, ensuring effective transportation of goods.

08/05/2025 Logistics Encyclopedia
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Guide to Efficient Cargo Tracking for Logistics Industry

Guide to Efficient Cargo Tracking for Logistics Industry

This article focuses on ETA (Estimated Time of Arrival) inquiries, compiling frequently asked questions and providing a practical guide from vessel ETA searches to port ETA tracking. It aims to help users efficiently and accurately understand cargo status and optimize supply chain management. The guide covers various methods for obtaining ETA information, addressing common challenges and offering solutions for improved visibility and control over shipments. Ultimately, this resource empowers users to make informed decisions based on reliable ETA data.

08/23/2025 Logistics Encyclopedia
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