How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

How Logistics Companies Can Effectively Prevent the Loss of Strategic Customers

Logistics companies often face the risk of losing strategic major clients in a competitive environment and must take a multifaceted approach to prevention. This includes understanding customer needs, promoting organizational collaboration, monitoring signs of churn, responding to demand upgrades, and paying attention to decision-maker risks. Effective customer relationship management helps reduce churn and ensures the sustainable development of the enterprise.

07/23/2025 Logistics
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Long-man Europe Freight Train: Connecting Asia and Europe, Driving New Trade Opportunities

Long-man Europe Freight Train: Connecting Asia and Europe, Driving New Trade Opportunities

Since its launch in August last year, the Changman Europe international freight train has been in operation for over 100 days, completing multiple round trips, covering a total distance of 160,000 kilometers, with a cargo value exceeding 35 million euros. The recent arrival of trains from Germany marks its smooth operation, and is expected to enhance transport efficiency and attract a wider customer base.

03/10/2023 Logistics
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WCO JICA Boost Pacific Island Customs Training

WCO JICA Boost Pacific Island Customs Training

The WCO-JICA MTP project empowers Pacific Island customs administrations by developing local trainers and regional training materials to enhance customs capabilities. The third working group activity was held in Fiji, focusing on strengthening regional collaboration and ensuring sustainable capacity building within the customs administrations of the Pacific Island countries. The project aims to improve customs efficiency and effectiveness through tailored training programs and resources, ultimately contributing to economic growth and security in the region.

Ethiopia Boosts Trade with WCO Harmonized System Partnership

Ethiopia Boosts Trade with WCO Harmonized System Partnership

The Ethiopian Customs Commission (ECC), in collaboration with the World Customs Organization (WCO), enhances the professional capacity of its officers in the Harmonized System (HS). This article emphasizes the importance of commodity classification, shares highlights from the ECC's study visit, and provides references and suggestions for customs and enterprises in other developing countries. The aim is to improve trade competitiveness through strengthened customs expertise and efficient classification practices, ultimately contributing to smoother international trade flows.

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

Lesotho Revenue Authority Modernizes Talent Management for Efficiency

The Lesotho Revenue Authority (LRA) is implementing a competency-based human resource management system in collaboration with the World Customs Organization (WCO) to enhance operational efficiency and tax revenue. WCO workshops and capacity-building support are helping LRA staff acquire modern HR management skills and develop action plans. With strong commitment from LRA leadership, talent management is poised to be a key driver in the tax department's transformation. This initiative signifies a significant step towards modernizing the LRA and improving its ability to meet its revenue collection goals.

South Korea Increases Support for WCO Language Fund

South Korea Increases Support for WCO Language Fund

The Korea Customs Service (KCS) increased its contribution to the World Customs Organization (WCO) Language Fund, aiming to promote broader participation in WCO activities by customs administrations by overcoming language barriers through translation and interpretation services. Simultaneously, the WCO emphasizes the importance of digital transformation and data culture, encouraging members to leverage data-driven decision-making and build data ecosystems to enhance customs management efficiency and global trade facilitation. This initiative highlights the WCO's commitment to both inclusivity and modernization within the global customs community.

WCO Streamlines Regional Structure to Improve Global Trade

WCO Streamlines Regional Structure to Improve Global Trade

The WCO's regional architecture plays a crucial role in global trade facilitation. The 2017 conference highlighted its role in supporting the WCO's strategic plan and implementing the WTO's Trade Facilitation Agreement. The conference assessed the effectiveness of regional strategic plans and donor conferences, deciding to further optimize best practice guides and enhance the use of digital platforms. This aims to improve global customs capacity building and promote trade development.