Logistics Firms Honored at Quest for Quality Awards

Logistics Firms Honored at Quest for Quality Awards

The Logistics Management magazine proudly announces the results of the 42nd annual Quest for Quality Awards, honoring 160 companies for their outstanding service. This prestigious award serves as a key benchmark for customer satisfaction and performance excellence. Through rigorous evaluation of service quality provided by carriers, third-party logistics providers, and U.S. port operators, the award offers valuable insights for buyers of logistics services. The Quest for Quality award is a testament to commitment and dedication in the logistics industry.

01/28/2026 Logistics Industry Insights
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Ottawa Logistics Surges 190 Amid Ecommerce Boom

Ottawa Logistics Surges 190 Amid Ecommerce Boom

Ottawa Logistics successfully transitioned from traditional warehousing to e-commerce logistics by embracing e-commerce strategies, optimizing operational processes, and collaborating with technology experts. This resulted in a nearly 190% increase in e-commerce orders within a year. Their experience demonstrates that traditional 3PL companies can succeed in the e-commerce logistics market through lean operations, packaging optimization, and technology enablement. This transformation highlights the importance of adapting to the evolving demands of the e-commerce landscape for sustained growth and competitiveness.

01/28/2026 Warehousing
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US Service Sector Growth Slows but Expands in January

US Service Sector Growth Slows but Expands in January

The ISM's January report indicates a slowdown in non-manufacturing activity in the US, but the NMI remains above 50, signaling continued overall expansion. While sub-indexes experienced declines, they remain in growth territory. Sector performance is mixed, and experts hold differing views on the economic outlook. Non-manufacturing is crucial to the US economy, and closely monitoring its performance is essential for understanding the economic pulse. The NMI suggests a moderate pace of expansion despite some softening in key indicators.

01/28/2026 Logistics Industry Insights
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ATA Urges Infrastructure Trade Deals to Boost Trucking Sector

ATA Urges Infrastructure Trade Deals to Boost Trucking Sector

American Trucking Associations President Chris Spear addressed the NASSTRAC conference, emphasizing the importance of infrastructure investment and trade agreements. He highlighted the challenges posed by the current political environment and proposed a gasoline tax solution to address infrastructure funding shortfalls. Spear also warned of the potential risks associated with withdrawing from NAFTA, urging the industry to work together to promote its growth and development. He stressed the need for proactive engagement to ensure the trucking industry's continued success in a rapidly changing landscape.

01/28/2026 Logistics Industry Insights
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Aidriven Supply Chains Shift From Visibility to Smart Decisions

Aidriven Supply Chains Shift From Visibility to Smart Decisions

Smart Supply Chain goes beyond traditional visibility by integrating emerging technologies for precise control and optimization. It requires data-driven decision-making and agile organizational transformation. This involves leveraging predictive analytics to forecast demand, optimize inventory, and mitigate risks. Digital transformation is crucial, encompassing the adoption of digital platforms and processes to enhance efficiency and collaboration across the supply chain. Ultimately, a smart supply chain enables businesses to respond proactively to market changes, improve customer satisfaction, and gain a competitive advantage.

01/28/2026 Logistics Industry Insights
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Logistics Firms Focus on Talent Retention Amid Peak Demand

Logistics Firms Focus on Talent Retention Amid Peak Demand

Facing talent shortages during logistics peak seasons, companies need to build long-term talent strategies, embrace technology to enhance attractiveness, focus on employee career development, and develop a contingency "Plan B" for unexpected situations. DHL Supply Chain's experience demonstrates that a proactive and continuously planned talent strategy is crucial for success during peak periods. By focusing on these key areas, organizations can better attract, retain, and manage their workforce to meet the demands of increased volume and ensure smooth operations.

01/28/2026 Logistics Industry Insights
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Logistics Firms Tackle Talent Shortage Ahead of Peak Season

Logistics Firms Tackle Talent Shortage Ahead of Peak Season

This article delves into the talent acquisition challenges faced by logistics companies during peak seasons and proposes four key strategies: developing a long-term talent strategy, actively promoting technology application, emphasizing career development, and formulating 'backup plans.' It emphasizes that companies should adopt a proactive, year-round talent strategy, combined with technological innovation and flexible employment mechanisms, to address labor shortages and ensure smooth operations during peak periods. This approach helps mitigate risks associated with increased demand and workforce limitations.

01/28/2026 Logistics Industry Insights
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US Manufacturing Slows As Services Sector Grows in 2025 ISM

US Manufacturing Slows As Services Sector Grows in 2025 ISM

The Institute for Supply Management (ISM) report indicates a divergence in growth expectations for the US manufacturing and services sectors in 2025. Manufacturing revenue is projected to increase by 4.2%, and capital expenditures by 5.2%, but faces upward price pressures. The services sector anticipates revenue growth of 3.7% and capital expenditure growth of 5.1%, with a slight decrease in capacity utilization. The report provides valuable insights for businesses to develop differentiated strategies and capitalize on growth opportunities within these evolving economic landscapes.

01/27/2026 Logistics Industry Insights
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Amazons Datadriven Logistics Strategy Fuels Efficiency

Amazons Datadriven Logistics Strategy Fuels Efficiency

Amazon revolutionized the logistics industry with its Prime two-day shipping. Key to its success is a data-driven, “All in” decision-making process, rapid iteration and continuous optimization, and a customer-centric culture. The Amazon model inspires businesses to embrace innovation and change, while always focusing on customer needs. Companies should be bold in their approach, leveraging data to make informed decisions and prioritizing customer satisfaction to achieve long-term success. This customer-first approach fosters loyalty and drives growth.

01/28/2026 Logistics Industry Insights
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Amazons Logistics Edge Driven by Allin Corporate Culture

Amazons Logistics Edge Driven by Allin Corporate Culture

Amazon revolutionized logistics with its Prime two-day delivery, driven by a corporate culture that 'dares to go all in.' This manifests in proactive planning, embracing failure, customer centricity, data-driven decision-making, and open collaboration. Learning from Amazon involves not just adopting its technology and models, but more importantly, emulating its spirit of risk-taking and continuous innovation. This bold approach is crucial for staying competitive in the rapidly evolving e-commerce landscape and fostering a culture of growth.

01/28/2026 Logistics Industry Insights
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