Retailers Expand Instore Returns to Compete in Ecommerce

Retailers Expand Instore Returns to Compete in Ecommerce

Research from Forrester Research and Happy Returns indicates that convenient in-person returns are becoming a key competitive differentiator for e-commerce. Consumers value fast, free, and easy returns. E-commerce businesses should optimize their reverse logistics systems by offering multiple return options, simplifying the process, and increasing transparency. Data analysis is also crucial to improve user experience and enhance customer loyalty. Prioritizing a seamless return process positively impacts customer satisfaction and ultimately drives repeat business in the competitive e-commerce landscape.

01/29/2026 Logistics Industry Insights
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US Retail Sales Surge in September Amid Hurricane Holiday Demand

US Retail Sales Surge in September Amid Hurricane Holiday Demand

September retail sales data showed strong performance, with both the U.S. Department of Commerce and NRF reporting year-over-year growth. While hurricanes had some impact, increased sales of building materials offset some of the negative effects. The NRF forecasts continued growth in holiday retail sales, driven by omnichannel integration and consumer confidence. The retail industry is undergoing a transformation, requiring a focus on personalization, convenience, and engagement. Retailers need to adapt to evolving consumer expectations to thrive in the current market.

01/29/2026 Logistics Industry Insights
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Port of Oakland Targets Asian Market with Expansion Plan

Port of Oakland Targets Asian Market with Expansion Plan

Port of Auckland is actively addressing the challenges posed by larger vessels through optimized operational efficiency, infrastructure upgrades, and expanded cold chain logistics capabilities. It aims to become an ideal gateway connecting to the Asian market. The Auckland Global Project, a collaboration between the port and the city of Auckland, will provide advanced intermodal facilities, further enhancing the port's competitiveness and helping customers seize market opportunities. This strategic development positions Auckland as a key player in facilitating trade flows and supporting economic growth.

01/29/2026 Port Encyclopedia
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US Rail Freight Slump Sparks Economic Worries

US Rail Freight Slump Sparks Economic Worries

Data from the Association of American Railroads shows a year-over-year decline in U.S. rail freight and intermodal traffic for the week ending December 15th, raising concerns about the economic outlook. The article analyzes specific data, highlighting both growing and declining commodity categories. It explores potential factors influencing rail freight volume and looks ahead to the challenges and opportunities facing rail companies. The piece emphasizes the importance of rail freight as a key economic barometer, reflecting overall economic health and trends.

01/29/2026 Logistics
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US Rail Freight Sees Modest Recovery in Late September

US Rail Freight Sees Modest Recovery in Late September

According to the Association of American Railroads, U.S. rail carload and intermodal traffic both experienced year-over-year growth in late September. Carload traffic increased by 0.9%, with notable gains in nonmetallic minerals, grain, and motor vehicles & parts, while coal, petroleum, and metals declined. Intermodal volume rose by 1.1%. Year-to-date figures show a 2.1% increase in total carload traffic and a 3.5% increase in total intermodal volume. The rail freight market faces both challenges and opportunities, requiring proactive adaptation.

01/29/2026 Logistics
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Port of Boston Restarts New Englandhalifax Shipping Route

Port of Boston Restarts New Englandhalifax Shipping Route

The Port of Boston, in partnership with American Feeder Lines, has relaunched the New England-Halifax liner service. This aims to connect New England with Canada, providing regional shippers with convenient access to global shipping routes. This strengthens the Port of Boston's position as a regional trade hub. Coupled with the addition of Southeast Asia routes, it is expected to attract more cargo and promote regional economic development. The concept of a 'marine highway' also foreshadows the port's future development direction.

01/29/2026 Port Encyclopedia
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North American Intermodal Decline Eases As Domestic Demand Holds Steady

North American Intermodal Decline Eases As Domestic Demand Holds Steady

The Intermodal Association of North America (IANA) reported a 4.3% year-over-year decrease in North American intermodal volume in Q2, although the decline narrowed. Domestic container demand remained robust, increasing by 4.0%, while international standard containers faced challenges such as port congestion and COVID-19 lockdowns, resulting in an 8.4% decrease. The peak season impact is expected to diminish, leading to a more stable trend for the year. Inflation and high oil prices may present opportunities for intermodal transportation.

01/29/2026 Logistics
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US Rail Freight Sees Winter Carload Drop Amid Intermodal Growth

US Rail Freight Sees Winter Carload Drop Amid Intermodal Growth

According to the Association of American Railroads, U.S. rail freight in February presented a mixed picture. Carload volume plummeted 11.1% year-over-year, dragged down by declining demand for coal, building materials, and automobiles. However, container traffic bucked the trend, growing by 1.8%, demonstrating the resilience of intermodal transportation. Severe weather exacerbated the challenges for traditional freight, highlighting the impact of economic restructuring and supply chain bottlenecks. Rail freight needs to actively transform, embracing intermodal solutions and digital technologies, to achieve a resurgence.

01/29/2026 Logistics
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Kenco Lab Tests Nextgen Supply Chain Innovations

Kenco Lab Tests Nextgen Supply Chain Innovations

Kenco Logistics has launched a 10,000-square-foot Innovation Lab designed to simulate real-world warehouse environments. This lab allows for testing and validating emerging logistics technologies, reducing investment risk for clients and accelerating their digital transformation. Collaborating with companies like NextShift Robotics, Stocked Robotics, and LogistiVIEW, the lab aims to build a future-ready supply chain ecosystem and lead innovation within the industry. The focus is on practical application and de-risking the adoption of new technologies in warehousing and logistics operations.

01/29/2026 Logistics
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US Rail Freight Sees Container Growth Offset Coal Decline

US Rail Freight Sees Container Growth Offset Coal Decline

According to the Association of American Railroads, U.S. rail freight performance in October was mixed. Container traffic increased year-over-year, reaching a 28-month high, driven by economic resilience and supply chain optimization. However, coal transportation declined, dragging down overall carload volume. Year-to-date figures also show a decrease in container traffic, influenced by the energy transition. The Panama Canal congestion may boost demand for rail container transport. The rail freight market faces both opportunities and challenges in the future.

01/29/2026 Logistics
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