Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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Ecommerce Disrupts Retail Food Sector Amid Survival Struggle

Ecommerce Disrupts Retail Food Sector Amid Survival Struggle

E-commerce is reshaping the food retail landscape, prompting brands to shift online, challenging traditional supermarkets. Brands are reaching consumers directly through platforms like Amazon, while emerging brands are more agile in adapting to the market. Supermarkets need to differentiate themselves, optimize their supply chains, and enhance the shopping experience. Collaboration between supermarkets and brands is crucial for mutual growth and navigating this evolving market.

01/29/2026 Logistics Industry Insights
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Emerge Kuebix Partner to Boost Freight Efficiency

Emerge Kuebix Partner to Boost Freight Efficiency

Emerge partnered with Kuebix to integrate the Emerge marketplace into the Kuebix platform. This provides users with a broader range of capacity options and more competitive pricing. The integration streamlines processes, enhances transparency, and accelerates the digital transformation of freight. Ultimately, this collaboration helps businesses improve efficiency and reduce costs by providing access to a wider network and streamlined tools for managing their freight operations.

01/29/2026 Logistics
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Realtime Inventory Tracking Boosts Supply Chain Efficiency

Realtime Inventory Tracking Boosts Supply Chain Efficiency

This paper delves into the core value of in-transit inventory visibility, including improving profit margins, optimizing resource allocation, enhancing customer service levels, and preventing potential delays. It analyzes the key steps to achieve visibility, emphasizing technology selection, data integration, visualization tool development, partner collaboration, and continuous improvement. Through case studies, it showcases successful practical applications and significant results of in-transit inventory visibility.

01/29/2026 Logistics Industry Insights
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Weis Markets Adopts Cloud TMS to Streamline Logistics

Weis Markets Adopts Cloud TMS to Streamline Logistics

Weis Markets significantly improved its distribution center operations by adopting Kuebix, a cloud-based TMS. The system optimized inbound compliance, less-than-truckload (LTL) consolidation, and online scheduling. This resulted in a better inbound-outbound balance and fostered improved supplier collaboration. Ultimately, the implementation led to reduced costs and increased revenue for Weis Markets by streamlining their logistics processes and enhancing visibility across their retail supply chain.

01/28/2026 Logistics
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Flexport Fairphone Boost Sustainable Supply Chains with Data

Flexport Fairphone Boost Sustainable Supply Chains with Data

Fairphone partnered with Flexport to optimize its supply chain through a data-driven platform, enhancing transparency, reducing lead times, and offsetting carbon emissions. Flexport is helping Fairphone build a sustainable supply chain, lower costs, and fulfill its social responsibility commitments. This collaboration sets a precedent for sustainable development within the smartphone industry, demonstrating how data and strategic partnerships can drive positive environmental and social impact.

01/28/2026 Logistics
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Project Verte 6 River Systems Boost Atlanta Ecommerce Fulfillment

Project Verte 6 River Systems Boost Atlanta Ecommerce Fulfillment

Project Verte has partnered with 6 River Systems to deploy a smart warehouse in Atlanta. This deployment leverages Chucks robots to enhance order fulfillment efficiency and accuracy. The integration of robotics aims to streamline warehouse operations, reduce manual labor, and improve overall throughput. This collaboration demonstrates a commitment to leveraging automation technologies to optimize e-commerce fulfillment processes and meet the growing demands of online retail.

01/28/2026 Logistics
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Global Port Congestion Worsens As Shipping Demand Soars

Global Port Congestion Worsens As Shipping Demand Soars

Ocean Insights data reveals a sharp 37% month-on-month surge in global transshipment port congestion in December. Shipping companies are addressing the challenges by canceling sailings and expanding capacity. CMA CGM and ONE experienced the highest congestion rates. Experts emphasize the importance of efficiency. The shipping industry needs to optimize operations, strengthen collaboration, and promote digital solutions to collectively tackle supply chain bottlenecks.

01/28/2026 Logistics
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August Retail Sales Jump As Supply Chains Face Pressure

August Retail Sales Jump As Supply Chains Face Pressure

August retail sales showed both month-over-month and year-over-year growth, indicating a steady economic recovery. However, challenges such as e-commerce disruption, last-mile delivery issues, inventory management, supply chain visibility, and sustainability are becoming increasingly prominent. Businesses need to embrace digital transformation, optimize supply chain networks, strengthen collaboration, enhance resilience, and cultivate talent to navigate these changes and maintain a competitive edge.

01/29/2026 Logistics
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Decarbonization Transition in the Logistics Sector Reshaping Global Trade

Decarbonization Transition in the Logistics Sector Reshaping Global Trade

This article explores the logistics industry's significance in the decarbonization transition, emphasizing the collective responsibility of all stakeholders in reducing climate impacts. By connecting and streamlining global trade, supply chains can optimize their effects on individuals and communities. It presents pathways to promote sustainable development, including innovative technologies and collaboration, based on current industry trends and research. The article calls for action from all parties to achieve a green future.

07/22/2025 Logistics
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