Amazon Sellers Advised on Managing Unfair Product Reviews

Amazon Sellers Advised on Managing Unfair Product Reviews

Cross-border e-commerce sellers often encounter bizarre negative reviews that damage their store reputation. This article provides strategies to address them: calmly analyze the type of review (product quality, service, malicious, or unreasonable) and take appropriate action, such as apologizing, improving products, or reporting malicious behavior. Simultaneously, actively maintain store reputation by promptly responding to reviews, encouraging positive feedback, and understanding Amazon's criteria and process for removing negative reviews. Turn crises into opportunities for business growth.

01/06/2026 Logistics Industry Insights
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Maple Fire Ecommerce A Trustworthy Platform for New Sellers

Maple Fire Ecommerce A Trustworthy Platform for New Sellers

This article analyzes Maple Fire Cross-border E-commerce, pointing out that it mainly provides cross-border e-commerce training, agency operation, and talent incubation services. It reminds novice sellers to carefully investigate when choosing such services and make rational judgments based on their own needs to avoid blind investment. It emphasizes the importance of due diligence and understanding individual business requirements before committing to any training or operational support programs offered by Maple Fire.

01/22/2026 Logistics Industry Insights
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Guide to Streamlining Customs Clearance for Businesses

Guide to Streamlining Customs Clearance for Businesses

This article focuses on common issues encountered during the pre-entry process of consolidated shipments, such as pre-entry interface application, VGM errors, bill of lading number errors, pre-entry of domestic trade containers, and pre-entry of refrigerated containers used as dry containers. It provides detailed solutions and operational guidelines to help you clear customs efficiently and avoid unnecessary troubles. This guide aims to streamline the process and ensure smooth port logistics for consolidated shipments by addressing these specific challenges.

08/23/2025 Logistics Encyclopedia
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Freight Forwarding Experts Address Customs and LCL Challenges

Freight Forwarding Experts Address Customs and LCL Challenges

Freight forwarding expert VICTOR addresses practical challenges in freight forwarding, such as LCL tax refunds, manifest modifications, and overbooking/cargo rejection. He emphasizes the importance of customs declaration number allocation and provides professional advice on customs transit, demurrage charges, and invoice issuance to help freight forwarding companies mitigate risks. The discussion covers various aspects of LCL operations and offers solutions to common issues encountered in the industry.

08/22/2025 Logistics Encyclopedia
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Lasershipontrac Merger Disrupts Lastmile Delivery Market

Lasershipontrac Merger Disrupts Lastmile Delivery Market

LaserShip and OnTrac merged to create a national last-mile delivery network spanning the East and West Coasts of the US, aiming to challenge the UPS and FedEx duopoly. This merger is expected to provide e-commerce businesses with more options, reduce logistics costs, and promote a more diversified and competitive last-mile delivery market. However, integration challenges and market competition remain significant hurdles for the newly combined company.

01/28/2026 Logistics
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Small Businesses Face Challenges in Social Media Marketing

Small Businesses Face Challenges in Social Media Marketing

Small and medium-sized businesses should approach note-based marketing with caution to avoid wasted budget due to ineffective traffic and black market operations. It's recommended to prioritize improving their own content operation capabilities and utilize efficient tools like Spotlight Ads for precise targeting. By mitigating various risks associated with note-based marketing, businesses can achieve sustainable growth.

01/23/2026 Logistics Industry Insights
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Yang Ming Marine Posts Strong Q1 Earnings Despite Global Challenges

Yang Ming Marine Posts Strong Q1 Earnings Despite Global Challenges

Yang Ming Marine Transport announced its Q1 2025 financial results, reporting revenue of $1.39 billion and net profit of $290 million. Facing the challenges of global economic downturn and slowing container demand growth, Yang Ming will continue to optimize its service network, flexibly deploy its fleet, and advance its fleet and container renewal plans to enhance operational capabilities and respond to market changes.

12/30/2025 Logistics
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US Air Freight Costs and Timelines Explained

US Air Freight Costs and Timelines Explained

This article provides a detailed analysis of air freight costs to the US, delivery times, and influencing factors. It offers an overview price list and answers frequently asked questions. The importance of selecting the right service type and a suitable freight forwarder is emphasized. The aim is to provide readers with a comprehensive guide to air freight options to the United States, covering key considerations for cost and speed.

01/30/2026 Logistics
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Banjul Port: The Maritime Economic Hub of The Gambia

Banjul Port: The Maritime Economic Hub of The Gambia

Banjul Port, located in Gambia, serves as the largest seaport in the country and plays a crucial role in its economic development. With convenient transportation and comprehensive facilities, the port supports nearly 90% of Gambia's external trade. The modern equipment and technology at Banjul Port ensure efficient loading and unloading operations, making it well-known in Africa for its safety and straightforward trade procedures.

07/18/2025 Logistics Encyclopedia
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