consumer insights News

Can Innovation Save Purple Postacquisition

American DTC home goods brand Purple Innovation faces losses and potential delisting. Once a disruptor in the mattress market with its innovative technology, Purple's performance declined due to increased competition and decreased market demand. Purple attempted to acquire Intellibed to save itself, but its future remains uncertain. This highlights the need for continuous innovation for DTC brands to thrive in a competitive market. The company's struggles serve as a cautionary tale for direct-to-consumer businesses in the home goods sector.

01/04/2026 Logistics Industry Insights

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights

Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Li Jiaqi's live streaming encountered a trust crisis due to the 'eyebrow pencil incident,' with the phrase 'has your salary increased?' triggering public outrage. This article analyzes the event's causes, price disputes, and the escalation of public opinion. It explores how live streaming hosts should exercise caution in their speech, empathize with users, and avoid 'mishaps' to ultimately gain user trust. The incident highlights the importance of understanding consumer sentiment and maintaining transparency in pricing within the competitive live streaming e-commerce landscape.

01/07/2026 Logistics Industry Insights

Douyin Drives Shift from Shelf to Interestbased Ecommerce Models

This paper delves into the distinctions between shelf e-commerce and interest-based e-commerce, using Douyin e-commerce as a case study to explore how interest-based platforms are incorporating shelf e-commerce functionalities. It also examines brand operational strategies across different platforms. The article argues that the future of e-commerce lies in the convergence of shelf and interest-based models, catering to diverse consumer shopping preferences. This fusion aims to provide a more comprehensive and engaging shopping experience for users.

01/07/2026 Logistics Encyclopedia

Amazons Editorial Recommendations Boost Sales Data Shows

Amazon's Editor's Pick is a blue ocean entry point for sellers to acquire high-conversion traffic at a low cost. Through official recommendations from the Amazon editorial team, products are more likely to gain consumer trust and overcome traffic bottlenecks. Selecting a professional service provider to optimize your product and listing is key to obtaining this recommendation. It's a cost-effective way to boost visibility and sales on the platform, offering a significant advantage over relying solely on traditional advertising methods.

01/07/2026 Logistics Industry Insights

Tiktok Hits 300M Revenue Despite Global Economic Strain

TikTok's global revenue exceeded $300 million in August, with China being a major contributor. Meanwhile, Russia adjusted grain export tariffs, and France experienced soaring prices for everyday consumer goods, especially frozen meats. While Spain saw a slight easing of inflation, it remains high. Russian e-commerce platform Wildberries lowered seller commissions to encourage faster delivery. The global economy is complex and intertwined, presenting both challenges and opportunities. This highlights the diverse economic pressures and strategic adjustments occurring across different regions and sectors.