Custom Apparel Exporter Overcomes Rejection to Restore Trust

Custom Apparel Exporter Overcomes Rejection to Restore Trust

A foreign trade company faced customer returns due to quality issues in customized clothing, leading to difficulties in collecting payment and a trust crisis. Experts advise the company to proactively take responsibility, rebuild trust, and adopt a three-step strategy: assessing risks, striving for inspection, and handling issues flexibly. The importance of quality control as the foundation for the survival and development of foreign trade enterprises is also emphasized. Addressing the quality problem and communication effectively are crucial for restoring the business relationship and mitigating further financial losses.

11/03/2025 Customs Knowledge
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WCO Enhances Nigeria Ghana Customs to Boost Trade

WCO Enhances Nigeria Ghana Customs to Boost Trade

With WCO support, Nigeria and Ghana jointly organized a training of trainers program on valuation, aiming to enhance customs valuation capabilities and promote trade facilitation in both countries. Following the termination of contracts with private inspection companies and the return of valuation responsibilities to customs, this training covered technical valuation, valuation control, and trainer skills. The goal is to strengthen the national valuation trainer pool in both countries, injecting new momentum into trade development in West Africa. This initiative is expected to improve valuation accuracy and efficiency, ultimately contributing to smoother trade flows.

01/05/2026 Customs Knowledge
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WCO BRS Partner to Advance Green Trade Via HS Codes

WCO BRS Partner to Advance Green Trade Via HS Codes

The World Customs Organization (WCO) and the Secretariats of the Basel, Rotterdam and Stockholm Conventions (BRS) highlighted their collaboration in addressing environmental and social issues using the Harmonized System (HS) at the BRS COPs in Geneva. The WCO facilitates customs control of goods threatening the environment and human health by introducing HS codes. They shared elements of successful proposals, aiming to strengthen global cooperation and build a sustainable trade future. This partnership demonstrates how the HS can be leveraged for environmental protection and responsible trade practices on a global scale.

01/05/2026 Customs Knowledge
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Ecommerce Sellers Navigate Global Ocean Freight Challenges

Ecommerce Sellers Navigate Global Ocean Freight Challenges

This article provides an in-depth analysis of the factors influencing international sea freight prices and their calculation methods. It covers key elements such as shipping routes, cargo types, containers, fuel, and surcharges. Furthermore, it offers practical methods for obtaining accurate quotes, empowering cross-border e-commerce sellers to take control of sea freight pricing and optimize logistics costs. Understanding these factors is crucial for managing expenses and maintaining competitiveness in the global market. The article aims to provide clarity and actionable insights for navigating the complexities of international shipping.

01/05/2026 Logistics
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Amazon Sellers Face Crossborder Hijacking Seek Solutions

Amazon Sellers Face Crossborder Hijacking Seek Solutions

This article delves into the cross-site piggybacking issue faced by Amazon sellers, revealing its principles and harms, and providing detailed countermeasures. It emphasizes the importance of intellectual property protection and introduces brand protection tools offered by Amazon. The aim is to help sellers build a solid anti-piggybacking "fortress" to protect their brand and interests. The article covers proactive and reactive strategies, including brand registry enrollment, trademark registration, and reporting violations to Amazon. By implementing these measures, sellers can mitigate the risks associated with unauthorized product listings and maintain control over their brand presence.

12/31/2025 Logistics Industry Insights
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Amazon Sellers Face Brand Abuse Suspensions Causes and Appeals

Amazon Sellers Face Brand Abuse Suspensions Causes and Appeals

This article delves into the common causes of Amazon brand abuse, including excessive authorization, unclear trademark origins, and inappropriate complaint behavior. It provides a detailed appeal strategy, outlining key materials such as trademark certificates, brand website links, product images, and purchase invoices. Furthermore, it emphasizes the importance of proactive prevention, advising sellers to control authorization numbers, ensure trademark legitimacy, and standardize complaint procedures to mitigate the risk of brand abuse. Focusing on both reactive and proactive measures, this guide aims to help sellers navigate the complexities of Amazon's brand protection policies.

12/31/2025 Customs Knowledge
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Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang Tightens Rules on Chinese Sellers After Trust Concerns

Coupang faces a trust crisis due to low-price traps set by Chinese sellers, leading to platform rectification. It canceled some self-shipping models and raised entry barriers. This incident exposes information leakage risks in cross-border e-commerce, warning sellers to operate in compliance. Platforms need to strengthen supervision and quality control to protect consumer rights and rebuild trust. The incident highlights the importance of robust security measures and ethical business practices in the competitive landscape of cross-border e-commerce to maintain consumer confidence and platform integrity.

12/29/2025 Logistics Industry Insights
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Amazon Launches Selfservice Tool for Sellers to Promote New Products

Amazon Launches Selfservice Tool for Sellers to Promote New Products

This article details how Amazon sellers can use the New Model feature in Seller Central to drive traffic to new products from existing listings, effectively getting free related traffic. It provides clear, step-by-step instructions, allowing sellers to avoid relying on service providers, save costs, and more flexibly manage product associations. This ultimately boosts the visibility and conversion rates of new products by leveraging the established traffic of older, related items. The New Model feature empowers sellers to control their product relationships and optimize their listings for increased sales.

12/30/2025 Customs Knowledge
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Amazon Seller Earns BMW Through Ecommerce Success

Amazon Seller Earns BMW Through Ecommerce Success

This article delves into the 'Amazon Operations Win BMW' event, revealing potential marketing gimmicks or 'family business' benefits behind the high-value reward. It also analyzes the 'ice and fire' phenomenon of Amazon's fall Prime Day, providing peak season survival rules for cross-border e-commerce sellers. The article emphasizes the importance of product selection, supply chain management, operations, customer service, and risk control to help sellers stand out in a competitive market. By focusing on these key areas, sellers can improve their chances of success during the busy peak season.

12/30/2025 Logistics Industry Insights
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Facebooks Vast Data Collection Raises Privacy Concerns

Facebooks Vast Data Collection Raises Privacy Concerns

This article reveals how Facebook utilizes user data collection and analysis to achieve its targeted advertising business model. It delves into the types of information Facebook gathers, including location data and behavioral patterns, and analyzes the impact on user privacy. Finally, the article proposes suggestions for protecting personal privacy and calls for strengthened legislation and regulation to standardize the data collection practices of social media giants. The aim is to highlight the potential privacy risks associated with extensive data harvesting and advocate for greater user control and transparency.

12/30/2025 Logistics Industry Insights
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