This article provides a detailed analysis of four main scenarios of eBay buyer returns and corresponding strategies. It emphasizes key considerations for cross-border returns and offers practical suggestions for improving return processing efficiency and customer satisfaction. The aim is to help eBay sellers confidently handle return issues and maintain their store reputation.
The reconciliation between influencer Xiao Yang Ge and anti-counterfeiting activist Wang Hai has sparked widespread discussion. Xiao Yang Ge's generous gesture softened Wang Hai's stance, but consumer rights remain paramount. Is this reconciliation genuine remorse or a PR strategy? Public opinion suggests that the live streaming e-commerce industry should prioritize consumer rights by improving product quality and service levels. The incident highlights the importance of ethical practices and consumer protection in the rapidly growing live commerce sector.
TikTok is planning to re-enter the North American live shopping market through a partnership with TalkShopLive. Despite facing significant challenges, TikTok remains optimistic about the potential of live commerce. This move signifies TikTok's continued interest in leveraging the power of live streaming for e-commerce, even after previous attempts faced obstacles. The collaboration with TalkShopLive aims to provide a more seamless and engaging shopping experience for users in North America, potentially unlocking new revenue streams for both platforms.
AliExpress faces import substitution opportunities in the Russian market, possessing advantages in traffic, goods, and brand recognition. However, it must address policy risks, market competition, and payment issues. Refined operations and localization strategies are crucial for success. By seizing opportunities and addressing challenges, AliExpress can tap into the lucrative Russian e-commerce market.
Zalando, Europe's leading fashion e-commerce platform, has exceeded €14 billion in GMV for three consecutive years. This article delves into its growth drivers, including the quality upgrade of its B2C business, the ecosystem construction of its B2B business, and user engagement strategies. Looking ahead, Zalando will continue to deepen its B2B ecosystem, strengthen content and technology, and actively promote sustainable development to solidify its market position.
Temu is actively preparing to directly enter the South Korean market, including hiring local employees and building a comprehensive logistics system. Temu may also accelerate the launch of third-party seller-operated stores to address potential tax policy changes and enhance market competitiveness. This move signifies a strategic upgrade for Temu in the South Korean market.
This article analyzes the current status and future trends of dropshipping on platforms like Amazon and Shopify. It emphasizes key aspects such as product selection, supplier management, differentiation strategies, and customer experience optimization. Furthermore, the paper explores emerging trends in the field, including the increasing importance of precision marketing and brand building within the dropshipping business model.
Online shopping returns in the US are projected to reach $279.03 billion, with third-party marketplaces accounting for $43.5 billion. Sellers face high costs and bizarre return reasons. To combat this, sellers need to improve product quality and description accuracy, proactively address negative reviews and return requests, enhance after-sales service, optimize inventory management, and conduct data analysis and risk control. Strengthening brand building, differentiating themselves competitively, and implementing refined operations are crucial for navigating the challenges of high return rates.
The European e-commerce market will face fierce competition in 2025, with Amazon, Temu, TikTok, and SHEIN battling for dominance. Compliance and tax reforms are driving localization. E-Cang ERP offers a full-chain solution, including multi-platform order and inventory management, multi-channel fulfillment, and profit calculation. This helps sellers succeed in Europe by enabling seamless collaboration across multiple platforms. It streamlines operations and provides critical insights for navigating the complexities of the European market and maximizing profitability.
The 2025 LTL survey analyzes how businesses cope with challenges associated with collaborating with carriers, including fluctuations in contract rates, capacity issues, and the impact of e-commerce. It also explores strategies for companies to optimize management and leverage spot contracts, providing valuable insights to maintain service levels.
