India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India Recovers 54M in Ecommerce Refunds After Fraud Crackdown

India's consumer protection system recovered 450 million rupees in refunds for consumers within 8 months, with e-commerce accounting for the highest proportion of complaints and refund amounts. The Indian government is intensifying efforts to regulate online 'dark patterns,' standardize corporate behavior, and protect consumer rights. This includes addressing issues related to misleading information, unfair trade practices, and difficulties in obtaining refunds, particularly within the rapidly growing Indian e-commerce sector where consumer awareness and redressal mechanisms are still developing.

01/21/2026 Logistics Industry Insights
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Greek Shoppers Turn to Noneu Ecommerce for Cheaper Deals

Greek Shoppers Turn to Noneu Ecommerce for Cheaper Deals

A survey reveals that 80% of Greek consumers prefer shopping on e-commerce platforms outside the EU, primarily driven by lower prices. Platforms like Temu and Shein are popular, with users exhibiting higher daily internet usage. Nearly half of Greek consumers' online spending goes to non-EU platforms, posing a significant challenge to EU e-commerce businesses. The low-price strategy employed by these international platforms attracts Greek consumers seeking affordable options, impacting the competitiveness of domestic and EU-based online retailers.

01/21/2026 Logistics Industry Insights
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Collaborative Robots Boost Warehouse Efficiency Amid Ecommerce Boom

Collaborative Robots Boost Warehouse Efficiency Amid Ecommerce Boom

This paper delves into the challenges faced by warehouse logistics during e-commerce peak seasons and explores how collaborative robots (cobots) can help businesses improve efficiency, reduce costs, and enhance the working environment. Through case studies, it showcases the application of cobots in order picking, material handling, and inventory management. The paper also looks ahead to the future prospects of cobots in intelligent warehouse logistics, highlighting their potential to optimize operations and address the increasing demands of the e-commerce industry.

01/21/2026 Logistics Industry Insights
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USPS Overhaul Targets Financial Stability and Ecommerce Growth

USPS Overhaul Targets Financial Stability and Ecommerce Growth

USPS launched its ten-year transformation plan, "Delivering for America," aiming to reshape its financial standing, upgrade service quality, and win the e-commerce last mile delivery battle, ultimately impacting the entire logistics industry. The plan focuses on modernization, efficiency improvements, and adapting to the evolving needs of customers and businesses in the digital age. This initiative represents a significant strategic shift for the USPS, poised to address challenges and capitalize on opportunities within the rapidly growing e-commerce landscape.

01/21/2026 Logistics
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WCO Stresses Talent Development to Boost Global Economy

WCO Stresses Talent Development to Boost Global Economy

The WCO emphasized the crucial role of customs talent development in economic growth at a Paris seminar. Participants shared experiences and called for sustained investment in customs training and capacity building. The seminar highlighted how skilled customs officials contribute to efficient trade facilitation, revenue collection, and border security, ultimately fostering economic development. The WCO urged member administrations to prioritize customs training programs to enhance their effectiveness and contribute to national economic prosperity. Continuous investment in human capital is key to modernizing customs administrations and achieving sustainable economic growth.

12/30/2025 Customs Knowledge
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