In cross-border e-commerce, sellers should proactively offer refunds in specific situations to avoid customer dissatisfaction and enhance satisfaction. By appropriately addressing issues related to product quality, logistics, and buyers' special circumstances, sellers can effectively maintain good customer relationships and promote long-term business development.
Audtons International Freight offers full truckload transportation services from Beijing to Ho Chi Minh City, specializing in efficient and secure door-to-door cross-border logistics solutions. With 8 years of industry experience, we provide one-stop services including bilateral formal customs declaration and DDP (Delivered Duty Paid) terms. We offer nationwide cargo pick-up and delivery throughout Vietnam, committed to creating a convenient and worry-free cross-border transportation experience for our customers.
The seizure of 160,000 Chinese "surface waybills" by US Customs exposes the gray areas within cross-border e-commerce. Temu platform is taking strong measures to punish violating merchants, upgrade risk control models, restrict logistics operations, and increase security deposits, demonstrating a zero-tolerance attitude towards fraud. This incident serves as a wake-up call for cross-border e-commerce practitioners, highlighting that compliance and integrity are the cornerstones of sustainable development.
Cross-border e-commerce seller Tima leveraged the Jumia platform, focusing on 3C products and utilizing overseas warehouses, to cultivate markets like Nigeria. This strategy resulted in a tenfold increase in sales, successfully tapping into the blue ocean of African e-commerce. By specializing in electronics and employing efficient logistics, Tima achieved significant growth and profitability in the emerging African market, demonstrating the potential for cross-border sellers on platforms like Jumia.
This article delves into the core strategies and considerations for product selection in cross-border independent e-commerce platforms. It aims to help sellers accurately target their markets, choose suitable products, reduce logistics costs, and avoid highly competitive markets. It emphasizes supply chain stability, product relevance, development potential, aesthetics, and practicality. Through case studies and pitfalls to avoid, this article provides practical guidance to help sellers succeed in the cross-border e-commerce field.
This article summarizes recent key developments in the e-commerce sector, including the anticipated surge in Amazon Prime Early Access Sale, eBay's advertising feature optimization, Shopee's expansion into the Halal market, the growth of China's cross-border trade, innovative services from logistics companies, the impact of macroeconomics, and the performance of cross-border sellers. The article aims to provide readers with a comprehensive and in-depth industry overview to help them seize market opportunities.
ZIM's suspension of certain services has intensified volatility in the cross-border logistics market. This article analyzes the industry's challenges stemming from factors like declining orders and overcapacity, highlighting the survival pressures faced by freight forwarders. It also explores the potential for price increases by Matson and proposes coping strategies for cross-border e-commerce sellers, including supply chain optimization, product structure adjustments, and compliance. The aim is to help sellers navigate the industry downturn.
Dianxiaomi is a cross-border e-commerce ERP providing a one-stop service for sellers. It covers functions like order management, logistics coordination, and data analytics. A free version offers basic features, while the VIP version provides more advanced functionalities. Additionally, Meiyunji has launched other products like Saihu and BigSeller, catering to the needs of different types of sellers. These solutions aim to streamline operations and improve efficiency for cross-border e-commerce businesses.
Amazon FBA is an effective solution for cross-border e-commerce businesses to solve last-mile logistics challenges. It can reduce shipping costs, simplify warehousing, improve efficiency, and increase exposure to Prime members. Sellers need to master FBA pricing, optimize packaging and inventory, and leverage third-party tools to accurately calculate costs. This allows businesses to stand out in the competitive cross-border e-commerce landscape by effectively managing fulfillment and optimizing their supply chain.
Huawei launched the Petal Engine Independent Website Solution to empower Chinese brands going global. Based on Huawei's years of cross-border e-commerce experience and cloud technology, this solution provides a one-stop service covering website building, product management, order management, cross-border payment, and logistics tracking. It also offers abundant traffic sources and security guarantees, helping sellers quickly establish websites, cover global markets, share Huawei's digital capabilities, and jointly build a new overseas ecosystem.
