Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
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Chatgpt Plus Boosts Business Productivity Growth

Chatgpt Plus Boosts Business Productivity Growth

This article provides an in-depth analysis of ChatGPT Plus's features, advantages, and acquisition methods, highlighting its potential as a growth engine for businesses. It also offers alternative ways to experience GPT-4 for free and answers frequently asked questions, helping business decision-makers comprehensively evaluate the value of ChatGPT Plus. The article aims to equip businesses with the knowledge needed to leverage the power of AI for improved customer service and overall growth.

01/06/2026 Logistics Industry Insights
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Social Media Tools Drive Datafocused Business Growth

Social Media Tools Drive Datafocused Business Growth

This article analyzes social media marketing tools, covering types such as link aggregators, scheduling platforms, and monitoring reports. It recommends commonly used tools to help marketers improve efficiency and grow their business. The analysis focuses on how these tools facilitate content distribution, audience engagement tracking, and performance measurement. By leveraging these tools, marketers can optimize their social media strategies and achieve better results in terms of brand awareness, lead generation, and customer acquisition.

01/06/2026 Logistics Industry Insights
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Oracle Acquires Logfire to Strengthen Cloud Supply Chain

Oracle Acquires Logfire to Strengthen Cloud Supply Chain

Oracle acquired LogFire to enhance its cloud-based Supply Chain Management (SCM) capabilities. LogFire's Warehouse Management System (WMS) technology will strengthen Oracle's cloud WMS offering, expand its customer base, and accelerate innovation. This acquisition allows Oracle to provide a more comprehensive and integrated cloud SCM solution, addressing the growing demand for efficient and agile warehouse management in the cloud. The integration of LogFire's expertise will further solidify Oracle's position in the competitive cloud SCM market.

02/12/2026 Logistics
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Arkansas Best Acquires Pantherltl to Boost Performance

Arkansas Best Acquires Pantherltl to Boost Performance

Arkansas Best Corp. acquired Panther Expedited Services for $180 million, aiming to expand its high-end logistics services and diversify its business. This move is expected to optimize the customer base and improve profitability. However, it also faces integration risks, labor relations challenges, and intense market competition. Whether this acquisition will help ABC break through performance bottlenecks remains to be seen by the market. The success hinges on effective integration and navigating the competitive landscape.

01/20/2026 Logistics
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Aviation Industry Adopts Smart Automation for Postpandemic Recovery

Aviation Industry Adopts Smart Automation for Postpandemic Recovery

Facing the challenges of aviation industry recovery, smart automation and digital transformation are crucial. Airlines can reshape their future by optimizing operations, improving customer experience, and enhancing employee satisfaction. Focusing on network planning, talent acquisition, and self-service options, choosing the right partners, and embracing change are essential to win in the market. By leveraging these strategies, airlines can navigate the evolving landscape and achieve sustainable growth in the post-pandemic era.

02/03/2026 Logistics Industry Insights
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Pinduoduo Shares Drop Amid Temu Discount Strategy Doubts

Pinduoduo Shares Drop Amid Temu Discount Strategy Doubts

Pinduoduo's US stock plummeted 30%, wiping out $14 billion in market value, primarily due to market concerns about its overseas version, Temu's, low-price strategy and high customer acquisition costs. The North American market places greater emphasis on product quality and service. Temu needs to escape the low-price trap and shift towards value-based competition. The market is signaling a need for a more sustainable and quality-focused approach for Pinduoduo's international expansion.

12/31/2025 Logistics Industry Insights
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B2B Directories Drive Crossborder Trade Growth Digitally

B2B Directories Drive Crossborder Trade Growth Digitally

B2B directories are undergoing a digital transformation, becoming growth engines for cross-border trade. They aggregate business data, optimize SEO, lower customer acquisition costs, and help businesses connect with emerging markets. The future involves upgrading to industry-specific search engines, integrating AI and digital services, becoming a key tool for seizing global trade opportunities. However, be aware that free directories have limited information; businesses should choose paid directories that offer precise services.

02/05/2026 Logistics Industry Insights
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Crossborder Ecommerce Boosts Sales with Sitewide Promotions

Crossborder Ecommerce Boosts Sales with Sitewide Promotions

This article focuses on the practical methods of whole-site promotion for cross-border e-commerce. It shares how to achieve low-cost customer acquisition and efficient conversion through precise targeting, optimized creatives, and data analysis, helping merchants improve promotion effectiveness. The core lies in continuous optimization and patient testing. By focusing on these key areas, businesses can maximize their return on investment and achieve sustainable growth in the competitive cross-border market.

02/05/2026 Logistics Industry Insights
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Experts Advise Diagnostics to Boost Crossborder Ad ROI

Experts Advise Diagnostics to Boost Crossborder Ad ROI

Struggling with ineffective cross-border advertising? Our expert team offers professional account diagnosis services. We comprehensively evaluate your ad accounts using data analysis and industry experience, identifying issues and providing optimization recommendations. We help improve ad conversion rates, reduce customer acquisition costs, and achieve business growth. Our services provide a thorough assessment of your current strategy, pinpointing areas for improvement and offering actionable solutions to boost your ROI and overall campaign performance.

01/07/2026 Logistics Industry Insights
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