Retail Sales Teams Shift Focus to Growth by 2026
The retail industry faces channel transformation by 2026, requiring traditional sales to evolve. This article analyzes market changes, the impact of emerging channels, and shifts in consumer behavior. It proposes that sales professionals should reconstruct strategic thinking, moving from simply selling products to co-creating ecosystems. They must also upgrade customer management, transitioning from relationship maintenance to value co-creation, and enhance sales skills, shifting from pure promotion to consultative selling. Furthermore, optimizing customer relationships and teamwork, along with continuous self-improvement, are crucial to seizing opportunities amidst this transformation.
