Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

Freight Forwarders Digital Transformation Stalled by Online Quoting Delays

A Freightos report reveals the slow pace of digital transformation in freight forwarding, with few companies offering instant online quotes. While most forwarders see digitalization as an opportunity, slow adoption stems from insufficient demand from small and medium-sized shippers and complexities in data processing. Successful transformation requires building efficient online quotation systems, optimizing customer experience, strengthening data management and analysis, cultivating digital talent, and embracing innovation. Laggards risk being eliminated from the market. This underscores the urgency for freight forwarders to adapt to the evolving digital landscape.

01/19/2026 Logistics Industry Insights
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Voice Picking Boosts Warehouse Efficiency in Smart Logistics

Voice Picking Boosts Warehouse Efficiency in Smart Logistics

This paper explores the application of voice technology in material handling and logistics management, highlighting its potential to improve efficiency, reduce costs, and optimize customer service. By analyzing industry challenges, technological trends, and real-world case studies, it demonstrates how voice technology drives warehouses and distribution centers towards automation and intelligence. Ultimately, this helps companies gain an advantage in a highly competitive market. The paper emphasizes the role of voice picking in creating a more streamlined and responsive supply chain, contributing to overall logistics efficiency and the development of smart warehouse environments.

01/20/2026 Logistics Industry Insights
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Air Cargo Firms Adapt Sales Strategies Amid Market Competition

Air Cargo Firms Adapt Sales Strategies Amid Market Competition

This paper delves into key strategies for air freight sales and key account management, covering market insights, customer relationships, product knowledge, sales techniques, and compliance. It emphasizes key account identification, needs analysis, customized solutions, relationship maintenance, and performance evaluation. Furthermore, it proactively analyzes future trends such as digital transformation, personalized services, supply chain collaboration, and green initiatives, providing practical guidance for practitioners. The aim is to equip sales professionals with the knowledge and tools necessary to effectively manage and grow their key accounts in the dynamic air freight industry.

01/20/2026 Logistics Encyclopedia
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Key Trends in Lastmile Logistics to Drive Sales Growth

Key Trends in Lastmile Logistics to Drive Sales Growth

Facing increasing customer demands and complex supply chain challenges, businesses need to re-evaluate their logistics operations. This article delves into five key trends: cross-border e-commerce, last-mile delivery, delivery speed, sustainable logistics, and data-driven approaches. It provides strategies to help businesses enhance flexibility and sustainability, ultimately driving sales growth. By understanding and adapting to these trends, companies can optimize their logistics networks and gain a competitive edge in the evolving market. The focus is on actionable insights to improve efficiency and meet the changing needs of consumers.

01/20/2026 Logistics Industry Insights
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Digital Economy Drives Agile Nextgen Supply Chains

Digital Economy Drives Agile Nextgen Supply Chains

In the digital economy, next-generation supply chains require digitalization, blockchain, and cloud enablement to optimize logistics and delivery. Addressing risks and incorporating robotics are crucial for building an agile, intelligent, and interconnected system. These advancements aim to create resilient and efficient supply chains capable of adapting to dynamic market demands and disruptions. Focusing on data-driven insights and automation, companies can achieve greater visibility, responsiveness, and overall supply chain performance. Ultimately, this transformation leads to enhanced customer satisfaction and a competitive advantage in the modern business landscape.

01/20/2026 Logistics Industry Insights
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UPS Adds Realtime Tracking for LTL Freight

UPS Adds Realtime Tracking for LTL Freight

UPS Freight has launched a real-time tracking service for LTL (Less-Than-Truckload) pickups, significantly improving transparency in LTL transportation. This service includes pickup schedule confirmation, en-route driver notifications, and pickup completion confirmation. It benefits multi-location shippers, 3PL companies, and others by enhancing operational efficiency and reducing communication costs. This initiative propels the LTL industry towards greater transparency and efficiency, providing customers with more visibility and control over their shipments. Ultimately, it aims to streamline the LTL pickup process and improve the overall customer experience.

01/20/2026 Logistics
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Norways Ecommerce Market Offers Crossborder Growth Potential

Norways Ecommerce Market Offers Crossborder Growth Potential

This report provides an in-depth analysis of the Norwegian e-commerce market, highlighting its potential for cross-border sellers due to its high purchasing power and internet penetration. The report examines the market size, key platforms, consumer preferences, and competitive landscape. It also offers strategic recommendations on product selection, marketing, logistics, and customer service to help cross-border sellers successfully enter the Norwegian market. The insights provided aim to equip businesses with the knowledge needed to navigate the complexities and capitalize on the opportunities within this lucrative Nordic market.

01/21/2026 Logistics Encyclopedia
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Flexport Manages Supply Chain Surge for Molekule Air Purifiers

Flexport Manages Supply Chain Surge for Molekule Air Purifiers

The collaboration between Molekule and Flexport effectively addressed inventory shortages caused by surging demand. Flexport's air freight services, data platform, and global team enabled Molekule to quickly respond to market changes, optimize its supply chain, and expand into international markets. This case highlights the importance of supply chain agility, data-driven decision-making, and collaborative partnerships. Flexport's solutions provided Molekule with the necessary visibility and control to navigate complex logistics challenges and maintain customer satisfaction during periods of rapid growth. The partnership underscores the value of a responsive and adaptable supply chain in today's dynamic market.

11/03/2025 Logistics Industry Insights
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Shipping Industry Grapples With Rising Container Rolling Issues

Shipping Industry Grapples With Rising Container Rolling Issues

This article explores the causes and impacts of the phenomena of 'container roll-over' and 'congestion' in the freight forwarding industry. It analyzes how shipping companies' space management can lead to containers being rolled over, as well as the challenges faced by cargo owners and freight forwarders in this process. Container roll-overs are attributed not only to the surge in cargo volume during peak shipping seasons but also to factors like freight rates and customer relationships. Although shipping companies bear no responsibility for roll-overs, this practice severely affects partnerships, highlighting the need for industry attention and improvement.

07/28/2025 Logistics Encyclopedia
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Ecommerce Sellers Face DDP Vs DDU Shipping Dilemma

Ecommerce Sellers Face DDP Vs DDU Shipping Dilemma

Cross-border e-commerce sellers need to comprehensively consider factors such as customs clearance responsibility, tax burden, and risk transfer when choosing between DDP (Delivered Duty Paid) and DDU (Delivered Duty Unpaid) terms. DDP is suitable for scenarios where buyers lack customs clearance capabilities or need to enhance customer experience, while DDU is suitable for situations where buyers have customs clearance capabilities or tax rates fluctuate significantly. When choosing, attention should be paid to the policies of the destination country, tax calculation, and the qualifications of the freight forwarder to reduce risks and ensure smooth delivery.

01/15/2026 Logistics Encyclopedia
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