Global Shipping Delays Persist After Customs Clearance

Global Shipping Delays Persist After Customs Clearance

The delivery time of international express after arrival is affected by factors such as customs clearance, logistics delivery, express companies, and force majeure, typically requiring 3-10 business days. Understanding these factors helps cross-border e-commerce sellers estimate logistics time and improve customer satisfaction. This includes customs processing efficiency, the express company's operational capacity, and potential unforeseen delays. Accurate estimation leads to better customer expectations and a smoother overall experience.

11/03/2025 Logistics Encyclopedia
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Cross-Border E-Commerce Logistics Challenges Demand Solutions

Cross-Border E-Commerce Logistics Challenges Demand Solutions

This article explores six major challenges faced by China's cross-border e-commerce logistics, including high shipping costs, lengthy delivery times, lack of full tracking for packages, high rates of lost or damaged items, difficulties in post-sale rights protection, and products being detained by customs. It suggests that companies can improve these issues by optimizing product design and enhancing customer communication, thereby increasing operational efficiency and customer satisfaction.

07/28/2025 Logistics
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Amazon Germany Introduces Click Collect for Seller Growth

Amazon Germany Introduces Click Collect for Seller Growth

Amazon Germany has launched a "Click & Collect" service, allowing third-party sellers to offer same-day in-store pickup to nearby customers. This initiative aims to increase foot traffic, attract new customers, strengthen customer engagement, and enhance store visibility. The service is expected to help sellers expand their local market presence. However, the ultimate impact of this service remains to be seen and will depend on market adoption and customer response.

01/04/2026 Logistics
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IATA Standards Boost Global Airport Efficiency

IATA Standards Boost Global Airport Efficiency

IATA promotes common standards in the aviation industry to streamline passenger processes, improve efficiency, and reduce costs. Standardized manuals facilitate interoperability, accelerate product launches, and enhance customer satisfaction. By establishing industry-wide benchmarks, IATA contributes to a safer, more efficient, and more customer-centric air travel experience. This standardization also helps airlines and related businesses to operate more smoothly and effectively across the globe, leading to greater profitability and sustainability.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Adopt Data Tactics to Improve Ratings

Amazon Sellers Adopt Data Tactics to Improve Ratings

This article delves into how Amazon sellers can effectively maintain listing ratings through meticulous operations and supply chain management, without resorting to prohibited review manipulation. It emphasizes the importance of product quality and provides practical strategies, including postcard review requests, customer complaint handling, and variation management. The article also highlights the significance of data analysis and continuous optimization for sustained rating improvement and positive customer perception on the Amazon platform.

01/04/2026 Logistics Encyclopedia
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Flight Data Apis Boost Travel Industry Growth

Flight Data Apis Boost Travel Industry Growth

This article delves into how the OAG Flight Information API empowers travel businesses. By enhancing data accuracy, simplifying data integration, offering flexible business models, efficiently deploying resources, and providing comprehensive customer information services, it helps companies optimize operational efficiency, improve customer experience, and drive business innovation, ultimately gaining a competitive edge. The article also provides links to download webinar presentations, product brochures, and apply for a free trial.

01/07/2026 Logistics
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Datadriven Logistics Reshape Crossborder Ecommerce Strategies

Datadriven Logistics Reshape Crossborder Ecommerce Strategies

Overseas warehouses and direct mail significantly impact capital turnover and customer experience in cross-border e-commerce. This analysis explores the differences between them, focusing on inventory management, collaboration, and risk mitigation. Digitalization is crucial for optimizing both approaches. Selecting the appropriate method requires careful consideration of product lifecycle and market maturity. Understanding these factors allows businesses to make informed decisions that improve efficiency and customer satisfaction in their cross-border operations.

11/03/2025 Logistics
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Shipping Rollovers Expose Flaws in Maritime Logistics Amid Peak Demand

Shipping Rollovers Expose Flaws in Maritime Logistics Amid Peak Demand

This article delves into the common phenomena of 'container drop' and 'overcapacity' in foreign trade logistics, analyzing the fundamental causes and their impacts. Container drop is not the fault of the cargo owner but often affects delivery times and leads to customer claims. This situation reflects the shipping companies' neglect of customer service in their pursuit of profit maximization, suggesting that such issues may persist for a long time in the future.

07/28/2025 Logistics Encyclopedia
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Ebay Guide How to Contact Sellers and Support

Ebay Guide How to Contact Sellers and Support

This article details various methods for finding sellers and contacting customer service on the eBay platform, including pre-sales inquiries, after-sales support, and platform customer service channels (phone, online chat, email). It also provides effective communication tips aimed at helping buyers more easily resolve issues encountered during the shopping process and enhance their overall shopping experience. Learn how to quickly find the right seller and efficiently address any concerns or questions you may have.

12/30/2025 Logistics Encyclopedia
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Amazon Sellers Boost Sales With Personalized Product Options

Amazon Sellers Boost Sales With Personalized Product Options

Amazon's "Custom" program allows sellers to offer personalized product options, including text, configurations, and images. To participate, sellers must have a professional selling account and handle their own fulfillment. Success requires identifying target customers, optimizing product listings, simplifying the customization process, providing excellent customer service, and actively promoting the customized products. This strategy enhances shop competitiveness by catering to individual customer needs and offering unique, personalized items in the cross-border e-commerce market.

12/30/2025 Logistics Encyclopedia
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