customer loyalty News

Retailers Optimize Lastmile Logistics to Match Supply Chains

This paper delves into various supply chain models such as W2B, D2B, B2B, and E2B, and explores last-mile logistics matching strategies based on product categories (short shelf-life, FMCG, durable goods). It emphasizes that companies should optimize their supply chains according to product attributes and channel characteristics. The paper advocates for the adoption of intelligent, collaborative, green, and customized logistics solutions to enhance competitiveness. By tailoring logistics strategies to specific needs, businesses can improve efficiency and customer satisfaction within the evolving retail landscape.

02/12/2026 Logistics Industry Insights

Guide to Effective B2B Content Marketing Strategies

B2B content marketing faces challenges such as content creation difficulties and differing marketing logic. This article provides a practical guide, including collaborative Blog creation involving operations and technology, customized solution presentations, customer case endorsements, white paper professional image building, and email marketing strategies. It helps B2B companies seize digital marketing opportunities by offering actionable insights into crafting compelling content and distributing it effectively to reach target audiences and drive business growth. The strategies aim to overcome common hurdles and establish a strong online presence.

02/12/2026 Logistics Industry Insights

Lovelywholesale Thrives with Targeted Marketing Platform Strategy

LovelyWholesale (LW), a women's fashion brand, achieved a remarkable turnaround by becoming a top performer in its category within six months. This success is attributed to its precise market positioning targeting Latina housewives, excellent customer service, and proactive expansion across multiple channels, including TikTok Shop, TEMU, and SHEIN. LW's strategy emphasizes meticulous operations, keen awareness of market trends, and a strong commitment to product quality. The brand's focused approach allowed it to quickly gain traction and establish a strong presence in the competitive online fashion market.

02/12/2026 Logistics Industry Insights

Monster Intelligence Launches Higheq AI for Digital Employees

Monster Intelligence Technology leverages AIGC technology and a self-developed AI engine to create high-EQ digital employees, addressing the limitations of traditional AI digital humans such as insufficient semantic understanding and mechanization. Through continuous learning, emotional interaction, bilingual (Chinese and English) interaction, and multi-scenario applicability, Monster's digital humans provide more personable and intelligent service. They cater to diverse enterprise needs and lead the future development of holographic technology, offering a more human-like and adaptable AI solution for customer service and other applications.

02/12/2026 Logistics Industry Insights

XPO Logistics Acquisition Strategy Fails Stock Plummets

XPO Logistics expanded rapidly through aggressive acquisitions, but profitability lagged, causing a stock price plunge. Financial data reveals a low return on investment, and the loss of its largest customer exacerbated market concerns. Despite measures like stock buybacks, XPO faces challenges and needs to re-evaluate its acquisition strategy and improve operational efficiency to achieve sustainable growth. The company's rapid expansion hasn't translated into consistent profits, raising questions about its long-term financial health and strategic direction. A shift towards organic growth and improved efficiency is crucial.