Free Directory Aims to Streamline Customer Acquisition in Germany

Free Directory Aims to Streamline Customer Acquisition in Germany

This article introduces a practical and free method for developing the German market: leveraging the German business directory website www.wlw.de. This website lists over 650,000 German companies. By using keyword searches, viewing company details, and contacting them via WhatsApp, you can efficiently reach target customers and help your business expand into the German market. It's a valuable resource for lead generation and market entry.

01/21/2026 Logistics Industry Insights
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Retailers Focus on Lastmile Delivery to Boost Customer Experience

Retailers Focus on Lastmile Delivery to Boost Customer Experience

This paper explores how to create a flawless last-mile delivery experience, emphasizing the expectations of consumers, delivery teams, and operations managers. By optimizing fleet utilization and adopting next-generation routing and dispatch platforms, businesses can improve delivery efficiency, reduce operating costs, and ultimately earn customer loyalty. The focus is on leveraging smart scheduling and efficient fleet management to enhance the overall delivery process and meet the evolving demands of the modern consumer.

01/29/2026 Logistics Industry Insights
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Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Aipowered Customer Service Drives Dreames Global Smart Home Expansion

Dreame Technology partners with Shulex AI to significantly enhance the global user service experience by implementing an AI customer service system. This AI-powered solution not only improves problem-solving efficiency but also overcomes multilingual communication barriers, ensuring data security and service quality. This collaboration exemplifies a successful case of "Made in China" going global, providing valuable insights for other companies looking to expand their international reach.

01/27/2026 Logistics Industry Insights
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Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex AI Leverages AWS to Enhance Customer Service Efficiency

Shulex, in collaboration with AWS, introduces an AI customer service robot service. Built on the AWS technology architecture, it comprises three key modules: knowledge indexing, intelligent Q&A, and data optimization. This provides businesses with comprehensive value across pre-sales, sales, and after-sales stages. Real-world case studies demonstrate that this solution significantly reduces manual ticket volume, shortens problem resolution time, and enhances customer satisfaction.

01/28/2026 Logistics Industry Insights
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Digital Twin Supply Chains Face Customer Data Loss Risks

Digital Twin Supply Chains Face Customer Data Loss Risks

Gartner research indicates that many organizations implementing Digital Supply Chain Twins (DSCT) overlook the Digital Twin of the Customer (DToC). This can lead to missed growth opportunities and customer churn. Companies should integrate DSCT with DToC to build a customer-centric digital twin strategy. By collecting customer data, building customer profiles, and optimizing the supply chain based on customer insights, businesses can fully leverage the potential of digital twin technology and gain a competitive advantage. A holistic approach that considers both supply chain and customer perspectives is crucial for maximizing the benefits of digital twins.

01/29/2026 Logistics Industry Insights
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Air Freight Packaging Key to Safe Deliveries Customer Satisfaction

Air Freight Packaging Key to Safe Deliveries Customer Satisfaction

This article provides a detailed interpretation of packaging requirements and regulations for air freight import and export goods. It covers basic requirements such as strength, tightness, and dimensions, as well as specific packaging considerations for fragile items, electronics, and fresh food. The article also emphasizes mandatory regulations regarding labeling, materials, and weight/size limitations. The aim is to help businesses master the secrets of air freight packaging, ensure cargo safety, and improve customer satisfaction.

01/30/2026 Logistics Encyclopedia
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Foreign Trade Firms Boost Growth with Customer Acquisition Software

Foreign Trade Firms Boost Growth with Customer Acquisition Software

Against the backdrop of global trade recovery, foreign trade enterprises face challenges in customer acquisition. Traditional methods are inefficient, leading to the emergence of foreign trade customer acquisition software. This paper takes 'Maoxiaoqi' as an example to illustrate the advantages of such software in massive customer acquisition, efficient customer outreach, and customer follow-up process management. It emphasizes that digital transformation is a necessary path for the development of foreign trade companies, enabling them to thrive in the competitive global market.

02/03/2026 Logistics Industry Insights
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3pls Adapt Customer Strategies to Boost Supply Chain Resilience

3pls Adapt Customer Strategies to Boost Supply Chain Resilience

Armstrong & Associates' latest report provides an in-depth analysis of customer relationship trends in Third-Party Logistics (3PL). It reveals global and domestic market sizes, industry segment growth, service diversification applications, and regional market characteristics. The report emphasizes that companies should view 3PLs as strategic partners. By clearly defining needs, selecting suitable partners, establishing good communication, and conducting effective evaluations, businesses can build a more resilient supply chain and secure future success. This strategic approach is crucial for navigating evolving supply chain dynamics and achieving a competitive advantage.

02/04/2026 Logistics Industry Insights
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Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

Ozon Sellers Guide Enhancing Customer Communication to Avoid Penalties

This article provides Ozon platform sellers with a detailed communication guide. It outlines prohibited communication behaviors on the platform, emphasizes customer service communication standards, and offers practical tips to improve communication skills. The aim is to help sellers effectively enhance buyer satisfaction and maintain brand reputation. It covers essential aspects of interacting with customers on Ozon, ensuring compliance with platform rules and promoting positive customer experiences. By following these guidelines, sellers can build trust and loyalty with their customers.

02/03/2026 Logistics Encyclopedia
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Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon Launches insights Tool to Analyze Customer Feedback for Sellers

Amazon introduces a new Insights tool, allowing sellers to directly create surveys to gather customer feedback, understand purchasing behavior, product perception, and opinions. By precisely targeting the desired audience, sellers can optimize product strategies and increase sales. The pricing model is not yet fully disclosed, but requires a minimum of 100 responses. Effectively utilizing this tool can help sellers stand out in the competitive Amazon marketplace and gain valuable insights to improve their offerings and customer satisfaction.

01/06/2026 Logistics Industry Insights
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