Lowes Supply Chief Shares Retail Optimization Strategies

Lowes Supply Chief Shares Retail Optimization Strategies

Lowe's SVP of Supply Chain Execution, Margi Vagell, shares five key insights for optimizing retail supply chains: prioritize people to serve the “dual customer,” continuously optimize the network, balance diverse customer needs, standardize processes for automation, and build cross-functional relationships. These insights offer a practical guide for retailers seeking to build exceptional supply chains. Vagell emphasizes the importance of understanding both the end consumer and the internal teams involved in delivering products, highlighting a people-centric approach to supply chain excellence.

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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How To Effectively Maintain Strategic Customer Relationships A Competitive Edge For Logistics Companies

How To Effectively Maintain Strategic Customer Relationships A Competitive Edge For Logistics Companies

This article explores how logistics companies can maintain strategic relationships with key clients. It emphasizes the importance of deeply understanding client strategic expectations, leveraging and applying the company's own differentiated advantages, and studying clients' business and decision chains. These strategies can help logistics companies achieve win-win outcomes with clients, enhancing the depth and breadth of cooperation.

07/23/2025 Logistics
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Beware Of E-commerce Bubble In Air Cargo Seizing Control Of Customer Demand

Beware Of E-commerce Bubble In Air Cargo Seizing Control Of Customer Demand

With the surge in demand for air cargo, the booming e-commerce sector and high shipping costs have raised concerns. On one hand, airlines are competing to expand their capacity; on the other hand, industry executives are wary of the e-commerce bubble, emphasizing the importance of traditional customers. It is essential to carefully select transportation methods to balance profits with customer needs.

07/23/2025 Logistics
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Maersk Expands Contract Logistics to Streamline Supply Chains

Maersk Expands Contract Logistics to Streamline Supply Chains

Maersk provides end-to-end contract logistics solutions, enabling seamless supply chain integration through its global warehousing network. This helps businesses optimize operations, reduce costs, and improve customer satisfaction. Companies can fill out an online form detailing their business needs, and Maersk's expert team will provide professional consulting services.

09/28/2025 Warehousing
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