customer outreach News

Guide to Expanding Ecommerce Sales on Amazon in Europe

This article delves into four compelling reasons to enter the Amazon Europe market: a vast potential customer base, lower competitive pressure, thriving market growth, and convenient Amazon support. It also provides a practical cross-border logistics guide, covering market research, sales preparation, and tax compliance, to help you navigate the European market with ease and achieve business success. Learn how to prepare your business for the unique challenges and opportunities presented by the European e-commerce landscape and optimize your supply chain for efficient delivery.

12/30/2025 Logistics Industry Insights

Thai Airways Cargo Expands Tracking and Service Options

This article provides a comprehensive overview of Thai Airways' air cargo services, covering its route network, cargo tracking, airway bill number rules, exception handling, factors affecting transit time, customer service channels, special cargo transportation requirements, fee structure, and service network in China/Asia. It aims to offer a detailed air freight guide for import and export companies, cross-border e-commerce businesses, and individual users. This guide helps navigate Thai Airways cargo options and understand the logistics involved in shipping goods via air freight with Thai Airways.

12/30/2025 Airlines

Amazon Launches Brand Dashboard to Boost Seller Growth

This article provides an in-depth analysis of the Amazon Brand Dashboard, highlighting its role as a growth engine for sellers. It details the functionalities and optimization recommendations for the four key modules: Brand Health, Conversion, Traffic, and Customer Reviews. The aim is to help sellers fully leverage this tool to improve brand performance and achieve business growth. By understanding and utilizing the insights provided within each module, sellers can make data-driven decisions to enhance their brand presence and drive sales on Amazon.

12/30/2025 Logistics Industry Insights

Trucking Spot Rates Volumes Drop Sharply in July

In late July, the US spot truckload market experienced a decline in both rates and volumes, potentially signaling an earlier-than-usual traditional slow season. Reports indicate decreases in dry van, refrigerated, and flatbed freight volumes. Experts attribute this to a combination of factors, including economic downturn, inventory glut, and excess capacity. Logistics companies need to optimize operations, expand their customer base, and provide value-added services to address these challenges. Furthermore, embracing technological innovation and industry changes is crucial for navigating the evolving landscape.

02/04/2026 Logistics

Shopee Malaysia Enhances Seller Rules for Efficiency

Shopee Malaysia adjusts its local store shipping policy, extending the cut-off time to reduce seller costs and improve operational efficiency. A transition period is provided, but the Fast Handover Rate assessment remains unchanged. This indicates Shopee's shift towards refined operations, requiring sellers to enhance their overall competitiveness. The policy change aims to streamline the fulfillment process and improve customer satisfaction by allowing sellers more time to prepare orders. This move suggests a strategic focus on optimizing the seller experience within the Malaysian market.

02/05/2026 Logistics

B2B Foreign Trade Sites Boost Growth with Digital Marketing

This training focuses on digital marketing for foreign trade independent websites. It proposes strategies such as building a multi-layered value system, multi-language coverage of industry terminology + SEO optimization of technical documentation, and scenario-based case studies for technical documentation. It also innovatively introduces a real-time online engineer function, aiming to help foreign trade companies improve traffic, conversion rates, and customer satisfaction, ultimately achieving digital transformation. This comprehensive approach empowers businesses to thrive in the digital landscape and enhance their global competitiveness.