customer relations News

Digital Yard and Dock Tools Boost Logistics Efficiency

This paper explores the challenges faced by companies in yard management and dock scheduling and explains how adopting advanced “best practice” yard and dock management software can achieve digital upgrades to the supply chain. Through real-time visibility, workflow automation, intelligent scheduling optimization, and data analytics tools, companies can significantly reduce operating costs, improve operational efficiency, enhance customer service, and strengthen competitiveness. By streamlining processes and gaining better insights, businesses can optimize their logistics operations and achieve a more resilient and efficient supply chain.

01/28/2026 Logistics Industry Insights

Hub Group EASO Partner for Mexico Nearshoring Expansion

Hub Group has entered into a joint venture agreement with EASO in Mexico to expand its cross-border intermodal business and capitalize on nearshoring opportunities. The partnership will integrate resources to improve operational efficiency, enhance customer experience, and build a more resilient supply chain. This initiative is a key component of Hub Group's long-term investment strategy and is expected to drive greater success in the Mexican cross-border transportation market. The collaboration aims to provide seamless and efficient transportation solutions connecting the US and Mexico.

01/28/2026 Logistics

DHL North America Names Patrick Kelleher CEO to Lead Digital Shift

DHL Supply Chain has appointed Patrick Kelleher as the new CEO for North America, succeeding Scott Sureddin, who is retiring. Kelleher will lead DHL Supply Chain in accelerating digital transformation, improving operational efficiency, expanding into emerging markets, and strengthening talent development. His focus will be on building a smarter supply chain ecosystem to provide customers with superior logistics services. This appointment signifies DHL's commitment to innovation and customer-centric solutions within the North American market, leveraging technology and leadership to optimize supply chain performance.

01/28/2026 Logistics

Retailers Shift Focus to Supply Chain Visibility Over Justintime

The report indicates that consumer demand for supply chain visibility is surpassing immediate delivery as a key competitive focus for retailers. Consumers prioritize comprehensive control over order status rather than simply speed. The rise of the Direct-to-Consumer (DTC) model and delivery flexibility are emerging as new battlegrounds in retail. Technological tools such as IoT and big data analytics are crucial for achieving effective supply chain visibility, allowing retailers to meet these evolving customer expectations and build stronger brand loyalty by providing transparency and control.

01/28/2026 Logistics Industry Insights

Japans Ecommerce Growth Attracts Crossborder Sellers

Japan is the world's third-largest e-commerce market, making it highly attractive to Chinese cross-border sellers. The key to successfully entering this market lies in selecting the right e-commerce platform and implementing effective localization strategies. This includes adapting to Japanese language and culture, offering preferred payment methods, and establishing reliable logistics solutions. Understanding and catering to local preferences is crucial for success in the competitive Japanese e-commerce landscape. These adjustments will significantly enhance the customer experience and improve market penetration.