Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

Cracking The Last Mile Dilemma Focusing On The Human Factor And Customer Experience

The quality of last mile services directly impacts customer experience. Case analyses reveal that many express delivery platforms face numerous issues in human resource management, delivery capability, and cost collection. To improve service quality, it is essential to raise the franchise threshold, formally assess delivery rates, and moderately adjust delivery fees to ensure that outlets can operate normally, thereby enhancing customer satisfaction.

07/22/2025 Logistics
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How To Effectively Maintain Strategic Customer Relationships A Competitive Edge For Logistics Companies

How To Effectively Maintain Strategic Customer Relationships A Competitive Edge For Logistics Companies

This article explores how logistics companies can maintain strategic relationships with key clients. It emphasizes the importance of deeply understanding client strategic expectations, leveraging and applying the company's own differentiated advantages, and studying clients' business and decision chains. These strategies can help logistics companies achieve win-win outcomes with clients, enhancing the depth and breadth of cooperation.

07/23/2025 Logistics
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Beware Of E-commerce Bubble In Air Cargo Seizing Control Of Customer Demand

Beware Of E-commerce Bubble In Air Cargo Seizing Control Of Customer Demand

With the surge in demand for air cargo, the booming e-commerce sector and high shipping costs have raised concerns. On one hand, airlines are competing to expand their capacity; on the other hand, industry executives are wary of the e-commerce bubble, emphasizing the importance of traditional customers. It is essential to carefully select transportation methods to balance profits with customer needs.

07/23/2025 Logistics
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WCO Aids Mongolia in Strengthening Customs Risk Management

WCO Aids Mongolia in Strengthening Customs Risk Management

The World Customs Organization (WCO) collaborated with Mongolian Customs to conduct a passenger risk screening workshop in Ulaanbaatar, aiming to enhance Mongolia's risk-based passenger targeting capabilities. The workshop covered risk management frameworks, behavioral analysis, questioning techniques, and the application of WCO risk management tools. It emphasized the strategic importance of risk management in customs modernization and explored future trends in intelligent risk management.

01/05/2026 Customs Knowledge
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Freight Brokers Ensure Shipment Safety With Key Measures

Freight Brokers Ensure Shipment Safety With Key Measures

Freight brokers ensure safe and reliable cargo transport through rigorous carrier vetting, verification of insurance and certifications, continuous monitoring of the transportation process, and collaboration with reputable carriers. These measures mitigate risks and protect shipments. By carefully screening carriers and proactively managing the logistics, brokers minimize the potential for loss, damage, or delays. Choosing a professional freight broker is crucial for safeguarding your goods and ensuring a secure and efficient delivery.

09/28/2025 Logistics Encyclopedia
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Tradekey Expands Global B2B Trade Opportunities

Tradekey Expands Global B2B Trade Opportunities

TradeKey, a leading global B2B platform, boasts over 9.37 million members. It connects global business opportunities through efficient matchmaking and a secure trading environment, helping businesses expand into overseas markets and achieve growth. The platform excels in high-quality product screening, ensuring product quality and fostering long-term partnerships. TradeKey provides a reliable and effective solution for businesses seeking to engage in international trade and expand their reach.

02/05/2026 International Settlement
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Threestep Guide to Accurate HS Code Classification

Threestep Guide to Accurate HS Code Classification

This article addresses the challenges of HS code classification. It summarizes the experience of seasoned classification specialists and proposes a three-step method: preliminary screening via keyword search, precise matching by consulting the tariff, and final confirmation by clarifying details. Through detailed examples, it helps businesses quickly and accurately identify commodity tariff numbers, avoiding customs clearance risks. This method aims to streamline the process and ensure compliance, ultimately benefiting businesses engaged in international trade.

09/26/2025 HS Code Query
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Amazon Sellers Adopt Key Strategies to Avoid Infringement Boost Profits

Amazon Sellers Adopt Key Strategies to Avoid Infringement Boost Profits

This article delves into key strategies for avoiding infringement risks in Amazon product selection for cross-border e-commerce. It provides a systematic solution for sellers, covering multi-dimensional patent screening before product selection, authorization acquisition and evaluation, risk control during the sales process, and upgrading and optimizing product selection strategies. This helps sellers to advance steadily on the path of cross-border e-commerce, minimizing potential legal issues and fostering sustainable growth.

12/31/2025 Logistics Encyclopedia
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Guide to Dropshipping Finding Reliable Suppliers

Guide to Dropshipping Finding Reliable Suppliers

This article delves into the selection strategies for dropshipping channels, emphasizing the importance of clearly defining needs, precise screening, triple verification, and continuous optimization. Through detailed step-by-step guidance, it helps readers avoid common pitfalls and find truly reliable partners, ultimately improving the efficiency and profitability of e-commerce operations. The article provides practical advice to navigate the dropshipping landscape and make informed decisions regarding channel selection for a successful online business.

01/15/2026 Logistics Encyclopedia
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