Logistics Awards Honor Top Supply Chain Performers

Logistics Awards Honor Top Supply Chain Performers

The 'Quality First' award by Logistics Management Magazine recognized 138 companies for outstanding service. The selection, based on customer feedback, covered transportation, 3PL, and ports. Service quality was measured across five key dimensions, with weighted evaluation ensuring fairness. On-time delivery and information technology were key focus areas. The winning companies demonstrated excellence in technological innovation and customer experience, leading the industry's development. This award highlights the importance of prioritizing quality and customer satisfaction in the competitive logistics landscape.

01/29/2026 Logistics Industry Insights
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Damai Cloud Warehouse Expands Team for Crossborder Ecommerce Growth

Damai Cloud Warehouse Expands Team for Crossborder Ecommerce Growth

Dama Cloud Warehouse is hiring an Overseas Warehouse Customer Service Specialist. We offer efficient problem-solving, complaint management, system training, last-mile delivery follow-up, and warehouse operations coordination. We help cross-border e-commerce businesses solve customer service challenges, maintain a positive brand image, and achieve business growth. We provide competitive compensation and benefits, along with ample opportunities for career advancement. Join our team and contribute to our mission of providing excellent customer support for overseas warehousing solutions.

02/03/2026 Warehousing
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Chinese Firms Turn to Digital Tools for Global Growth

Chinese Firms Turn to Digital Tools for Global Growth

Facing growth bottlenecks in the domestic market, Chinese companies need to actively expand into overseas markets. Traditional foreign trade customer acquisition methods have shortcomings, making proactive customer acquisition crucial. Foreign trade customer acquisition software, exemplified by "TradeXiaoqi," integrates global data sources and AI technology to help companies efficiently identify procurement decision-makers, achieve scaled outreach, and automate business opportunity discovery. This builds a low-cost, high-efficiency, and reusable proactive customer acquisition system, enhancing competitiveness in overseas markets.

02/03/2026 Logistics Industry Insights
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Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

01/04/2026 Logistics Industry Insights
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Douyin Shop Expands Services to Boost Merchant Growth

Douyin Shop Expands Services to Boost Merchant Growth

Douyin Store launches "Worry-Free Service" providing one-stop warehousing, quality inspection, and customer service for merchants with existing inventory. This helps improve store experience scores and gain more traffic support. After activation, products will benefit from excellent logistics and customer service satisfaction, making it suitable for merchants with existing inventory or complete supply chains. The platform also introduces experience score and logistics score exemption policies, encouraging merchants to seize the opportunity and achieve explosive sales growth. This service aims to facilitate smoother operations and better performance for participating stores.

12/30/2025 Warehousing
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Quest for Quality Awards Honor Top Logistics Firms

Quest for Quality Awards Honor Top Logistics Firms

The "Quest for Quality" award from *Logistics Management* magazine is a key benchmark in the logistics industry for measuring customer satisfaction and operational excellence. Based on surveys of logistics service buyers, the award evaluates the service quality of transportation providers, third-party logistics providers, and ports. Through a weighted scoring system, the award reflects the importance customers place on different service standards and provides valuable reference information for logistics service buyers. It highlights companies that consistently deliver high-quality services and meet customer expectations in the dynamic logistics landscape.

01/21/2026 Logistics Industry Insights
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Yinings Logistics Doortodoor Courier Services Explained

Yinings Logistics Doortodoor Courier Services Explained

This article provides a detailed overview of logistics in Yining City, including key considerations for door-to-door service, customer service phone numbers and service characteristics of popular express delivery companies, and information about the Yining Logistics Park. The aim is to help readers better understand the Yining logistics market and choose the appropriate logistics solutions. It covers practical aspects of shipping and receiving goods in Yining, focusing on convenience and customer support for both individuals and businesses.

02/02/2026 Logistics
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