2025 IATA Forum to Boost Airline Customer Service in Istanbul

2025 IATA Forum to Boost Airline Customer Service in Istanbul

IATA's PaxInsight Forum 2025 will be held in Istanbul, focusing on passenger satisfaction, brand perception, and competitive benchmarking. The forum aims to bring together airlines worldwide to collaborate, share intelligence, and enhance customer experience strategies. Both current and prospective participants are welcome to contribute to shaping the future of the PaxInsight program. This event provides a valuable opportunity to gain insights, network with industry leaders, and contribute to improving the overall travel experience for passengers globally. Join us in Istanbul to explore the latest trends and best practices in passenger experience management.

01/20/2026 Logistics Industry Insights
Read More
Target Invests 7B in Supply Chain to Boost Customer Experience

Target Invests 7B in Supply Chain to Boost Customer Experience

Target is investing $7 billion to optimize store experiences, expand its sortation center network, and integrate Shipt for last-mile delivery, building a customer-centric supply chain. The strategy emphasizes balancing automation with employee needs, focusing on inventory flow and visibility, and collaborating closely with suppliers to address future challenges. This investment aims to enhance the overall shopping experience for customers by improving efficiency and responsiveness throughout the supply chain. The focus is on creating a seamless and convenient journey from order placement to final delivery.

01/30/2026 Logistics Industry Insights
Read More
Enhancing Safety and Convenience in Express Logistics to Drive Economic Growth

Enhancing Safety and Convenience in Express Logistics to Drive Economic Growth

This article emphasizes the need for express logistics companies to strengthen safety responsibilities and management regulations to ensure the safety and convenience of delivery services, thus supporting economic development. Through customer identity verification and checks on transport items, express logistics must prohibit the sending of forbidden items. Regulatory authorities should work together to promote the implementation of laws and explore efficient inspection methods to ensure healthy industry development.

07/28/2025 Logistics
Read More
Amazon Sellers Guide to Risk Mitigation and Profitability

Amazon Sellers Guide to Risk Mitigation and Profitability

This article delves into the risks associated with Amazon listing hijacking, including infringement and customer complaints, offering practical mitigation techniques such as rigorous product selection and trademark verification. It also provides guidance for new sellers on the proper approach to listing hijacking, aiming to help them safely generate revenue and achieve sustainable profits. The focus is on minimizing potential legal and reputational damage while leveraging the benefits of piggybacking on existing successful listings.

01/04/2026 Logistics Industry Insights
Read More
Ebay Explains Account Suspensions and Prevention Tips

Ebay Explains Account Suspensions and Prevention Tips

This article delves into the common reasons for eBay account freezes, including late payments, violations of platform rules, and account information verification failures. It clarifies the distinctions between account freezes, suspensions, and restrictions. Furthermore, it provides actionable steps to take after an account freeze, such as contacting customer service, resolving violations, and filing appeals. The aim is to help sellers avoid transaction disruptions and ensure smooth business operations on the eBay platform.

12/29/2025 Logistics Encyclopedia
Read More
Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

Global Aviation Body IATA Harvard Partner to Boost Customer Service Leadership

This course, a collaboration between IATA and Harvard Business School, combines aviation customer service knowledge with leadership management skills. It aims to enhance participants' customer communication, cross-cultural communication, stress management, and leadership abilities, contributing to the development of exceptional airline service teams. Upon successful completion of the course and exams, participants will receive an IATA certificate of completion and a diploma in leadership and management.

01/20/2026 Airlines
Read More
Ebay Sellers Can Now Check and Raise Sales Limits

Ebay Sellers Can Now Check and Raise Sales Limits

This article details how eBay sellers can check their store's selling limits and provides several practical methods to increase them, including direct application, phone customer service, self-service application, and video verification. It also emphasizes the necessary preparations before increasing limits and how to continuously optimize store operations to obtain higher limits, helping sellers break through sales bottlenecks. The methods covered aim to help sellers understand and effectively manage their eBay selling limits to achieve greater sales success.

01/06/2026 Logistics Encyclopedia
Read More
Ebay Sellers Guide to Efficient Shipping and Avoiding Pitfalls

Ebay Sellers Guide to Efficient Shipping and Avoiding Pitfalls

This article provides eBay sellers with a comprehensive shipping guide, detailing the overseas warehouse fulfillment process. It emphasizes key aspects such as packaging, sealing, labeling, address verification, and tracking numbers. The guide also reminds sellers to pay attention to the impact of shipping costs on orders. Ultimately, it aims to help sellers ship efficiently and enhance their store's competitiveness by leveraging the benefits of overseas warehousing for faster delivery and improved customer satisfaction in cross-border transactions.

12/29/2025 Logistics Encyclopedia
Read More
Amazon Brand Registry Aids Business Growth and Protection

Amazon Brand Registry Aids Business Growth and Protection

Amazon Brand Registry is a crucial protection measure for brands on the Amazon platform, offering brand control, search tools, proactive protection, and brand-building benefits. Registration requires a valid trademark, and the process involves eligibility verification, account login, and brand enrollment. Furthermore, Amazon provides Transparency and Project Zero to combat counterfeit products and safeguard brand rights. These initiatives empower brands to maintain control over their listings, report infringements, and ultimately protect their intellectual property and customer trust within the Amazon marketplace.

01/06/2026 Logistics Encyclopedia
Read More