Global Container Shipping Service Quality Plummets to Historic Lows

Global Container Shipping Service Quality Plummets to Historic Lows

The quality of global container shipping services has sharply declined, with on-time performance dropping to 56%, posing significant challenges for shipping companies. Routes from Asia to the U.S. have shown particularly poor results, with record-low on-time rates leading to shipper dissatisfaction. The rise in trade volume due to global economic recovery has exacerbated capacity constraints and high shipping costs. The shortage of container equipment needs urgent attention, and shipping companies must improve transparency and service quality to alleviate pressure on customers.

10/29/2020 Logistics Industry Insights
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Walmart Fulfillment Service Offers Six Key Benefits to Sellers

Walmart Fulfillment Service Offers Six Key Benefits to Sellers

Walmart Fulfillment Services (WFS) provides sellers with convenient logistics solutions. By offering features like the '2-Day Delivery' badge, return services, improved search ranking, reduced shipping costs, customer support, and Walmart+ member benefits, WFS helps sellers streamline operations, reduce costs, improve customer satisfaction, and increase sales. Join WFS and tap into the Walmart marketplace potential.

01/04/2026 Logistics
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Ebay Sellers Boost Sales with Improved Customer Service Strategies

Ebay Sellers Boost Sales with Improved Customer Service Strategies

This article delves into the customer service challenges faced by eBay sellers and introduces CSavior, a customer service management system designed to improve efficiency by integrating eBay messages, feedback, and order data. It details the responsibilities of eBay customer service and proposes strategies to enhance efficiency. The article emphasizes that excellent customer service is crucial for seller success on eBay, leading to improved customer satisfaction and retention. Utilizing software like CSavior can significantly streamline operations and optimize customer interactions.

01/04/2026 Logistics Encyclopedia
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ZIM Ends Ecommerce Express Service Amid Crossborder Logistics Shifts

ZIM Ends Ecommerce Express Service Amid Crossborder Logistics Shifts

ZIM's suspension of certain services has intensified volatility in the cross-border logistics market. This article analyzes the industry's challenges stemming from factors like declining orders and overcapacity, highlighting the survival pressures faced by freight forwarders. It also explores the potential for price increases by Matson and proposes coping strategies for cross-border e-commerce sellers, including supply chain optimization, product structure adjustments, and compliance. The aim is to help sellers navigate the industry downturn.

01/06/2026 Logistics Industry Insights
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FJTD Expands Logistics Services for Global and Domestic Shipping

FJTD Expands Logistics Services for Global and Domestic Shipping

FJTD offers comprehensive full truckload, less-than-truckload (LTL), international trucking, and multimodal transportation services, covering both domestic and international markets. With a professional team, extensive network, advanced technology, and high-quality service, FJTD is dedicated to providing customers with safe, efficient, and cost-effective logistics solutions to support their business growth. We strive to optimize supply chains and ensure timely delivery, enabling our clients to focus on their core competencies.

08/21/2025 Logistics Encyclopedia
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Daysun Logistics Expands Air Freight Services to Central Asia

Daysun Logistics Expands Air Freight Services to Central Asia

Dasun Logistics specializes in Central Asia air freight, offering one-stop air export solutions. Partnering with multiple airlines, we provide advantageous routes such as Uzbekistan Airways and Turkish Airlines. We offer dedicated one-on-one service, professional customs clearance guidance, and a range of value-added services. Our commitment ensures the safe, fast, and cost-effective delivery of goods to Central Asian destinations, helping businesses expand into the Central Asian market.

05/25/2024 Logistics
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Jiecheng Xing Assesses South China Ecommerce Logistics Reliability

Jiecheng Xing Assesses South China Ecommerce Logistics Reliability

This article analyzes Jiechengxing International Logistics' operational model, service capabilities, and reliability from a data analyst's perspective. The evaluation reveals Jiechengxing's strong performance in the South China market, good timeliness on dedicated lines to Europe, America, and Southeast Asia, and excellent customer reputation. However, there's room for improvement in global network coverage and peak season timeliness stability. For companies focused on the South China market or requiring intelligent logistics services, Jiechengxing is a reliable option.

01/07/2026 Logistics
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Maersk Restarts UCLA Service at Brazil Terminal to Boost Logistics

Maersk Restarts UCLA Service at Brazil Terminal to Boost Logistics

Maersk announced that starting July 13, 2025, the import operations of its UCLA service will move from the Santos DP World terminal back to the Brazil Terminal (BTP). This move aims to enhance operational efficiency and logistics connectivity, and customers are advised to make arrangements in advance to adapt to the adjustment.

08/04/2025 Logistics
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Fuzhou to Ho Chi Minh City Road Freight Service Streamlined

Fuzhou to Ho Chi Minh City Road Freight Service Streamlined

Shanghai Ortonvis International Freight Forwarding Co., Ltd. offers full truckload (FTL) transportation services from Fuzhou to Ho Chi Minh City, including bilateral customs declaration, DDP (Delivered Duty Paid) and door-to-door service. With 8 years of industry experience and integrity certification, we are committed to providing customers with safe, efficient, and worry-free cross-border logistics solutions. We specialize in China-Vietnam logistics, ensuring a smooth and reliable transportation process with all duties and taxes included.

08/21/2025 Logistics
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