Global Shipping Delays Liability and Compensation Claims Explained

Global Shipping Delays Liability and Compensation Claims Explained

The core of international express delay compensation lies in distinguishing between force majeure (exempt from liability) and carrier responsibility (eligible for compensation). Force majeure refers to unforeseen and uncontrollable objective events, for which the carrier is exempt. Carrier responsibility arises from their fault, error, or failure to fulfill obligations, requiring compensation as agreed. This article details the definitions, circumstances, and key distinctions between these two aspects, aiming to help you successfully claim compensation. It focuses on understanding when a delay is due to factors outside the carrier's control versus internal operational issues.

02/12/2026 Logistics Encyclopedia
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Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
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Bidens pandemic Over Claim Stirs Crossborder Ecommerce Concerns

Bidens pandemic Over Claim Stirs Crossborder Ecommerce Concerns

President Biden's declaration that the COVID-19 pandemic is "over" in the US has sparked global attention. This article analyzes the potential impact of this announcement on cross-border e-commerce, highlighting how the pandemic accelerated online consumption, reshaped supply chains, and intensified competition. It emphasizes the importance of stable and efficient cross-border logistics in the post-pandemic era and introduces Shinan Cross-border Logistics Navigation, offering comprehensive logistics solutions for cross-border e-commerce businesses.

01/05/2026 Logistics Industry Insights
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Amazon Sellers Recoup Losses Via 14 FBA Claim Scenarios

Amazon Sellers Recoup Losses Via 14 FBA Claim Scenarios

This article delves into 14 claimable scenarios that FBA sellers may encounter in areas such as shipping management, customer returns, and product value. It provides practical claim advice to help sellers easily handle these situations and recover losses. It also introduces the advantages of professional claim services, helping sellers save time and effort while improving claim efficiency. Learn how to navigate the FBA claims process and maximize your reimbursement potential.

12/29/2025 Logistics
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US Tariffs Shift Businesses Urged to Claim Refunds Adapt

US Tariffs Shift Businesses Urged to Claim Refunds Adapt

The U.S. Trade Representative's office has reinstated tariff exemptions, creating duty drawback opportunities for businesses. Robinson Worldwide logistics experts analyze the policy and share strategies for businesses to navigate it. The article examines the impact of tariffs on U.S. businesses and supply chains, as well as future trade policy trends. This offers potential refunds and adjustments for companies affected by previous tariffs, making understanding the nuances of this policy crucial for optimizing cost savings and maintaining trade compliance.

02/04/2026 Logistics Industry Insights
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Response Measures After Barge Delay

Response Measures After Barge Delay

In freight operations, if the barge is missed, appropriate measures must be taken based on the situation to ensure the smooth arrival of goods. There are three main scenarios: handling changes in ship name and voyage, default processing without a name change, and needing to reschedule the barge. Regardless of the situation, the unloading operations in Shanghai will not be affected.

07/17/2025 Logistics
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Global Shipping Delays Guide to Liabilities and Claims

Global Shipping Delays Guide to Liabilities and Claims

International express delays are a common issue for cross-border e-commerce and personal shipments. This article provides a detailed analysis of international express delivery time commitments, defines the responsibilities for delays, and offers a complete claim process from application to reimbursement. Furthermore, the article shares practical suggestions for reducing the risk of delays, helping readers better protect their rights. It covers key aspects of understanding delay policies and navigating the claims process effectively to ensure fair compensation for delayed shipments.

02/12/2026 Logistics Encyclopedia
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Port Bottlenecks Delay Oversized Cargo Shipments

Port Bottlenecks Delay Oversized Cargo Shipments

Freight forwarder user zoe333 reports difficulties for OT container trucks queuing to enter the port, citing delayed port information. Industry experts suggest potential causes include port operational bottlenecks, information transmission issues, and port congestion. Recommendations include strengthening communication and coordination, considering alternative ports or transportation methods, and enhancing port information infrastructure development.

08/22/2025 Logistics Encyclopedia
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Amazon Sellers Guide to FBA Lost Inventory Claims

Amazon Sellers Guide to FBA Lost Inventory Claims

This article provides an in-depth analysis of the Amazon FBA lost shipment claim process, covering four main claim scenarios: inbound discrepancies, loss/damage during return shipping, buyer returns not received, and loss/damage in storage/delivery. It also explains how to calculate compensation amounts and highlights important claim considerations. The goal is to help sellers understand the claim requirements, prepare necessary documentation, improve claim success rates, protect their rights, and avoid violating Amazon's policies.

12/31/2025 Logistics
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Datadriven Guide to International Shipping Claims

Datadriven Guide to International Shipping Claims

This article analyzes the international express lost package claim process from a data analyst's perspective, emphasizing data-driven optimization of four key steps: reporting, investigation, material submission, and claim settlement. It details required claim materials, compares compensation standards across different channels, and provides advice on claim timeline management. The aim is to help cross-border e-commerce sellers efficiently process claims, minimize losses, and improve claim success rates. By understanding the data behind each step, sellers can proactively manage their claims and improve their chances of a favorable outcome.

02/12/2026 Logistics Encyclopedia
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