The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

The Franchising Dilemma in the Express Delivery Industry: Impact on Service Quality and Company Survival

With the rapid growth of e-commerce, the express industry faces numerous challenges, particularly regarding service quality issues stemming from the franchise model. Consumers frequently experience delays, misdeliveries, and lost packages, with many express deliveries being returned due to the closure of regional outlets. While the franchise system has promoted industry development, it has also led to service disruptions as franchisees prioritize their own interests. Moving forward, the express industry needs to transition towards a self-operated model to enhance service quality and overall efficiency.

07/21/2025 Logistics
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Food Delivery Startups Face Lastmile Delivery Challenges

Food Delivery Startups Face Lastmile Delivery Challenges

Catering delivery companies face multiple challenges including supply chain management, competitive landscape, and profitability, leading to the failure of many startups. This article analyzes core concepts like just-in-time production and the last mile, explores key issues such as supply chain management and competition from food delivery platforms, and proposes a path to success through refined operations and differentiated competition. Only companies that truly solve the 'last mile' problem can survive in the fierce market competition. Focusing on efficient delivery and optimized logistics is crucial for long-term success.

01/27/2026 Logistics Industry Insights
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618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

618 Shopping Festival Triggers Logistics Service Transformation New Strategies Enhance Competitiveness in the Express Delivery Industry

The 618 shopping festival has triggered a shift in logistics services from a focus on efficiency to layered value creation. Companies enhance their competitiveness by offering personalized, scenario-based, and value-added services, promoting a fast and flexible delivery experience. In the future, logistics will pay more attention to the genuine needs of consumers, redefining the relationship between people and goods.

05/23/2025 Logistics
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Amazon Introduces Ultrafast Local Delivery in US

Amazon Introduces Ultrafast Local Delivery in US

Amazon's local fast delivery service offers US consumers an unprecedented fast and convenient shopping experience. With an average delivery time of 24 hours, broad coverage, and multiple delivery options, it provides enhanced convenience. Users should verify their shipping address, understand the delivery policies, and can contact customer service at any time. Choose Amazon's local fast delivery to say goodbye to long waits and enjoy efficient shopping.

01/28/2026 Logistics
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Understanding The Difference Between Express Shipping And Air Freight

Understanding The Difference Between Express Shipping And Air Freight

This article explores the differences between express delivery and air freight, emphasizing the importance of understanding customers' real needs. Air freight typically only reaches the destination port, while express delivery offers door-to-door service. When making a choice, it is essential to consider the characteristics and applicable scenarios of each service, as express delivery has advantages in speed and service quality.

07/17/2025 Logistics Encyclopedia
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SF International Launches E-commerce Express Service for Russia, Empowering a New Era in Cross-border Logistics

SF International Launches E-commerce Express Service for Russia, Empowering a New Era in Cross-border Logistics

SF International has launched a new e-commerce delivery service to Russia, focusing on door-to-door shipping for packages under 30KG. They promise no price increases during peak seasons and guaranteed delivery times. This service utilizes a route from Changchun to Russia, ensuring delivery to major cities within 5 days, effectively addressing challenges in customs clearance and logistics timeliness, thus enhancing the service experience. SF has also completed a comprehensive service upgrade to ensure customers receive real-time logistics information.

07/21/2025 Logistics
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USPS Opens Lastmile Delivery to Bidders Shaking Up Logistics

USPS Opens Lastmile Delivery to Bidders Shaking Up Logistics

The United States Postal Service (USPS) plans to open its 'last mile' delivery network, allowing more businesses and logistics companies to participate in bidding. This aims to reduce delivery costs, improve efficiency, and increase revenue. This move could intensify market competition, drive down prices, promote service innovation, and profoundly impact the express delivery landscape. However, challenges remain regarding the fairness of the bidding process, the predictability of pricing and service levels, and operational complexity.

01/30/2026 Logistics
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USPS Expands Lastmile Delivery to Enhance Ecommerce Logistics

USPS Expands Lastmile Delivery to Enhance Ecommerce Logistics

The United States Postal Service (USPS) is opening bidding for 18,000 Destination Delivery Units (DDUs) to expand its last-mile delivery services. This initiative aims to provide e-commerce businesses with more flexible and economical delivery options. The move is expected to reduce delivery times and costs while improving service quality. It also presents an opportunity for USPS to generate new revenue streams and increase its market share in the competitive e-commerce logistics landscape.

01/28/2026 Logistics
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USPS Expands Lastmile Delivery to Cut Retailer Costs

USPS Expands Lastmile Delivery to Cut Retailer Costs

The United States Postal Service (USPS) plans to open its last-mile delivery network, allowing shippers of all sizes to access over 18,000 delivery locations through a bidding process. This initiative aims to reduce last-mile delivery costs for retailers and logistics companies, improve delivery speed, and generate new revenue streams for USPS. Experts believe this move has transformative potential, but its success hinges on factors such as the bidding process, pricing, and service levels.

01/30/2026 Logistics Industry Insights
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Hong Kongs Largeitem Courier Services A Guide

Hong Kongs Largeitem Courier Services A Guide

This article provides a detailed guide on using large item door-to-door delivery services in Hong Kong. It covers service advantages, methods for finding service providers via phone, key considerations for choosing a company, and crucial steps in the delivery process. The aim is to help users efficiently and safely send large items. It emphasizes optimizing the shipping experience by highlighting important aspects of the service and ensuring a secure and streamlined delivery process for bulky goods within Hong Kong.

12/30/2025 Logistics
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