Ebay Sellers Guide to Managing Refunds and Disputes

Ebay Sellers Guide to Managing Refunds and Disputes

This article delves into the reasons behind reduced eBay refund amounts, such as item depreciation and exchange rate fluctuations. It offers three refund processing strategies: responding to return requests, proactively canceling orders, and issuing refunds directly through PayPal. The article also emphasizes dispute prevention and resolution, helping sellers build a harmonious trading environment and protect their rights. It provides practical advice on navigating the complexities of eBay refunds in cross-border e-commerce.

12/31/2025 International Settlement
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Los Angeles Long Beach Ports Clear Congestion As Supply Chain Improves

Los Angeles Long Beach Ports Clear Congestion As Supply Chain Improves

The Ports of Los Angeles and Long Beach have announced the end of a 25-month backlog of ships. Factors contributing to the resolution include sufficient labor, optimized shipping operations by carriers, and decreased demand. While the congestion has eased, West Coast ports still face challenges such as ongoing labor negotiations and the need to improve supply chain resilience. Continuous improvement is crucial to ensure the smooth flow of global trade through these vital gateways.

01/16/2026 Logistics
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Fourkites Unveils Order Intelligence Hub for Supply Chain Visibility

Fourkites Unveils Order Intelligence Hub for Supply Chain Visibility

FourKites introduces Order Intelligence Hub, providing a single-pane-of-glass view of the entire order lifecycle. It integrates data from multiple channels, empowering businesses to optimize order fulfillment, enhance customer satisfaction, and improve operational profits. The platform offers robust customization capabilities, flexibly adapting to the needs of businesses of various sizes and industries. This centralized view allows for proactive management and resolution of potential issues, leading to a more efficient and transparent supply chain.

01/19/2026 Logistics
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Venezuela Urged to Reinstate Airline Permits Over Safety Fears

Venezuela Urged to Reinstate Airline Permits Over Safety Fears

IATA has urged Venezuela to reconsider its decision to revoke airline operating permits following a U.S. security alert that led to flight suspensions. These flight suspensions are expected to have a significant negative impact on Venezuela's economy and the well-being of its citizens. IATA emphasizes the importance of maintaining air connectivity for economic stability and humanitarian access, urging a swift resolution to the safety concerns and the reinstatement of airline operations.

01/27/2026 Airlines
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Canada Averts Rail Strike Exposing Supply Chain Risks

Canada Averts Rail Strike Exposing Supply Chain Risks

A labor dispute leading to a railway strike in Canada was quickly resolved with strong government intervention. This paper analyzes the causes of the strike, the government's response, and the implications for North American supply chains and businesses. It highlights the importance of prioritizing positive labor relations and building diversified supply chains to mitigate future disruptions. The swift resolution underscores the government's commitment to maintaining economic stability and preventing prolonged disruptions to critical infrastructure.

01/30/2026 Logistics
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Under Armour Revives Growth with Founders Return and Innovation

Under Armour Revives Growth with Founders Return and Innovation

Under Armour is grappling with declining revenue and plummeting profits. With founder Kevin Plank's return, the company is attempting to navigate out of this difficult situation through streamlining its organizational structure, optimizing product strategies, and adjusting marketing approaches. However, the path to brand revitalization is fraught with challenges, requiring the resolution of internal issues and the ability to effectively address external competition. The success of this turnaround hinges on effectively executing these strategic shifts.

01/30/2026 Logistics Industry Insights
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Tiktok Strategies to Drive Traffic and Brand Growth

Tiktok Strategies to Drive Traffic and Brand Growth

This paper delves into four core strategies for driving private domain traffic from TikTok, including leveraging popular video content, engaging in live stream interactions, participating in trending comment sections, and utilizing follow/follow-back tactics. Through clever content design, active engagement, and precise user targeting, this research aims to empower businesses and individuals to effectively expand their private domain traffic on the TikTok platform and realize commercial value. The focus is on actionable methods to convert TikTok engagement into a loyal following outside the platform.

12/30/2025 Logistics Industry Insights
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Ecommerce Firms Face Rising Malicious Complaints in Peak Season

Ecommerce Firms Face Rising Malicious Complaints in Peak Season

A new type of malicious complaint has emerged in cross-border e-commerce: registering domain names and then posing as the brand owner to extort sellers. It is recommended to register trademarks, file records, purchase domain names to build websites, and mark copyrights for prevention. If faced with malicious complaints, sellers can file a countersuit and provide evidence to protect their rights. This includes demonstrating legitimate sourcing and usage of the brand. Proactive measures and diligent record-keeping are crucial for mitigating the risk of such scams and protecting brand reputation.

01/16/2026 Customs Knowledge
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Hong Kong Files WTO Complaint Over US Tariffs

Hong Kong Files WTO Complaint Over US Tariffs

The Hong Kong SAR government has filed a complaint with the WTO regarding the US's imposition of tariffs, citing violations of WTO rules and disregard for Hong Kong's status as a separate customs territory. This action aims to protect Hong Kong's trade interests, defend multilateral trade principles, and promote the resolution of international trade disputes. Hong Kong will closely monitor developments, safeguard its trade position, and calls on the international community to jointly uphold WTO rules.

11/03/2025 Customs Knowledge
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New IATA System Digitizes Global Air Cargo Settlements

New IATA System Digitizes Global Air Cargo Settlements

CASSLink is an internet-based data processing and customer management system launched by IATA to optimize information exchange between airlines and freight forwarders. It offers functionalities such as data input, bill reconciliation, risk alerts, and electronic dispute resolution. Furthermore, it provides technical specification manuals and comprehensive training resources, supporting the air cargo industry's digital transformation. CASSLink aims to streamline processes and improve efficiency in airline settlement, ultimately contributing to a more modern and agile air cargo ecosystem.

12/30/2025 Logistics
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