Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Walmart Sellers Turn to Social Media Amid Challenges

Walmart Sellers Turn to Social Media Amid Challenges

Walmart's advertising integration with social media platforms presents new traffic opportunities for sellers. However, challenges remain, including complex platform operations and insufficient data analysis. This article analyzes how successful sellers break through these obstacles by leveraging ERP systems for efficiency, preventing copycat sellers, optimizing listings, monitoring rankings, managing WFS inventory, and accurately calculating profits. It also emphasizes the importance of selecting a suitable Service Provider Network (SPN) partner to navigate these complexities and maximize returns within the Walmart marketplace ecosystem.

01/06/2026 Logistics Industry Insights
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AI Assistants Evolve From Chatgpt to Jarvislike Capabilities

AI Assistants Evolve From Chatgpt to Jarvislike Capabilities

This paper explores the evolution from ChatGPT voice interaction to Jarvis-like AI assistants. By analyzing the sci-fi prototype of Jarvis, the technical principles of ChatGPT, and its plugin ecosystem, it elucidates the crucial role of voice interaction in enhancing user experience. The paper also envisions the application prospects of AI assistants in education, entertainment, and work efficiency improvement. Finally, it presents the challenges and opportunities facing future development, highlighting the potential for more personalized and intuitive AI interactions.

01/06/2026 Logistics Industry Insights
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Amazon Shopify Compete for Sellers with Warehousing Strategies

Amazon Shopify Compete for Sellers with Warehousing Strategies

The competition between Amazon and Shopify for sellers is intensifying. Amazon's launch of the 'Unlimited Storage' program aims to build a super supply chain. Shopify, on the other hand, is warning against 'Buy With Prime' to defend its ecosystem. These moves by the giants aim to win seller loyalty by providing more comprehensive and attractive services, signaling a new round of reshuffling in the e-commerce industry. The battleground is shifting towards offering superior infrastructure and control over the seller experience.

01/06/2026 Logistics Industry Insights
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Amazon Sellers Adapt Strategies to Overcome FBA Challenges

Amazon Sellers Adapt Strategies to Overcome FBA Challenges

This article analyzes common issues in Amazon FBA operations, including inbound discrepancies, oversized shipments, liquidation fees, removal timelines, expiration dates, shipment receiving, and Outlet promotions, providing operational guidance. It addresses practical challenges faced by sellers and offers insights into optimizing FBA processes, managing inventory effectively, and navigating potential pitfalls to improve overall efficiency and profitability within the Amazon FBA ecosystem. The aim is to equip sellers with the knowledge to avoid costly mistakes and maximize their success on the platform.

01/06/2026 Logistics Encyclopedia
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SHEIN Launches Secondhand Platform Shaking Up Fast Fashion

SHEIN Launches Secondhand Platform Shaking Up Fast Fashion

SHEIN has launched Shein Exchange, a platform for buying and selling pre-owned clothing, marking its entry into the secondhand apparel market and addressing sustainability concerns. This move presents opportunities and challenges, particularly regarding quality control and logistics. The platform aims to extend the lifespan of SHEIN garments and reduce textile waste. However, ensuring consistent quality and efficient shipping for used items will be crucial for the success of Shein Exchange and its contribution to a more sustainable fashion ecosystem.

01/05/2026 Logistics Industry Insights
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Coupang Adopts CGFCGF Lite Model for Sellers

Coupang Adopts CGFCGF Lite Model for Sellers

The end of Coupang's self-fulfillment model marks the era of CGF/CGF Lite. This article provides an in-depth interpretation of the CGF/CGF Lite models, detailing the shipping process and warehouse entry precautions for the CGF model. It also offers suggestions for model selection, aiming to help sellers quickly adapt to Coupang's new rules, seize opportunities, and achieve sales growth. It focuses on understanding the nuances of each fulfillment option to optimize operations and maximize potential within the Coupang ecosystem.

01/05/2026 Logistics
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Amazon Reduces Review Visibility Sparking Seller Concerns

Amazon Reduces Review Visibility Sparking Seller Concerns

Amazon is adjusting its front-end display by hiding the number of reviews for some products, instead showing star ratings and the percentage of positive reviews. This aims to incentivize new products, improve product quality, and optimize the platform ecosystem. Sellers need to focus on product quality and service, acquire reviews compliantly, and monitor data changes to adjust their operation strategies accordingly. This change encourages a shift back to focusing on the inherent value and customer satisfaction associated with the product itself.

01/05/2026 Logistics Industry Insights
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Tiktok Fuels Social Commerce Boom Reshaping Retail Trends

Tiktok Fuels Social Commerce Boom Reshaping Retail Trends

This article analyzes the marketing power of the #TikTokMadeMeBuyIt hashtag, exploring how brands can effectively market through viral videos, Key Opinion Leaders (KOLs), and differentiated products. It highlights the significant impact of User-Generated Content (UGC) in driving sales and building brand awareness within the TikTok ecosystem. The analysis also points out potential risks associated with relying solely on viral trends and discusses future trends in TikTok marketing and social commerce, emphasizing the importance of authenticity and long-term engagement strategies.

01/05/2026 Logistics Industry Insights
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Canada Post Workers Threaten Strike As Supply Chain Woes Grow

Canada Post Workers Threaten Strike As Supply Chain Woes Grow

Canada Post faces renewed challenges due to a labor dispute. A nationwide overtime ban has caused a sharp decline in parcel volume, highlighting supply chain vulnerabilities. Businesses should adopt diversified logistics strategies to reduce reliance on a single channel. Canada Post needs to actively negotiate with the union to improve operational efficiency and build a more resilient logistics ecosystem. The current situation underscores the need for proactive risk management and alternative delivery solutions to mitigate disruptions and ensure business continuity.

01/08/2026 Logistics
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