Global Air Freight Delays How to Claim Compensation

Global Air Freight Delays How to Claim Compensation

Air freight delays are a common issue in international trade. This article provides a detailed claims guide, instructing cargo owners on how to recover freight losses, even without insurance, by distinguishing responsibilities, building a chain of evidence, and utilizing legal means. It emphasizes the importance of detail and professionalism in the claim process. By following these strategies, cargo owners can potentially recover not only the lost freight costs but also receive additional compensation. This guide offers practical advice for navigating the complexities of air freight delay claims.

12/30/2025 Logistics Encyclopedia
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Coupang Sellers Seek Compensation for Lost Daigou Returns

Coupang Sellers Seek Compensation for Lost Daigou Returns

This article details the application process for compensation for returns of goods purchased through Coupang's purchasing agent service. For refunds less than 100,000 KRW and cases where the item is not returned, sellers can apply for compensation within 14 business days after the return is accepted via a designated URL. When applying, correctly select the submission type and pay attention to the supported courier companies for automatic collection. Mastering these tips can effectively minimize losses and increase the success rate of your application.

12/29/2025 Logistics
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DHL Germany Faces Complaints Over Service and Compensation

DHL Germany Faces Complaints Over Service and Compensation

This article addresses common service issues with DHL Express in Germany, such as lost or damaged packages and lack of notification. It provides a detailed guide on how to file complaints and protect your rights. From contacting customer service and preparing evidence to seeking external support, it offers step-by-step instructions to help you obtain the service and compensation you deserve. Even when living abroad, you can effectively handle delivery disputes and ensure your rights are protected.

01/07/2026 Logistics
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ATA Economist Predicts Freight Industry Trends at RILA Conference

ATA Economist Predicts Freight Industry Trends at RILA Conference

Bob Costello, Chief Economist at the American Trucking Associations, provided an in-depth analysis of the freight economic outlook at the RILA Retail Supply Chain Conference. He forecasts an economic slowdown rather than a recession in the near term, but a recession is inevitable, potentially in 2021. Despite challenges in the housing market, economic fundamentals remain solid, with strong manufacturing output. Long-term driver compensation has lagged, and increasing driver pay is crucial for the industry's sustainability and attracting new talent.

02/12/2026 Logistics Industry Insights
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US Trucking Industry Faces Severe Driver Turnover Crisis

US Trucking Industry Faces Severe Driver Turnover Crisis

The US trucking industry grapples with a high driver turnover rate, consistently exceeding 100% annually. This is driven by a complex mix of factors, including labor market competition, demanding work conditions, and regulatory constraints. High turnover leads to increased operational costs and decreased service quality. Comprehensive measures are needed to alleviate the driver shortage and ensure the industry's development. These include improving compensation, enhancing work environments, strengthening training programs, and optimizing policies. Drawing on international best practices is also crucial to address this challenge.

01/28/2026 Logistics Industry Insights
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Truck Driver Shortage Worsens Amid Unfair Reporting Practices

Truck Driver Shortage Worsens Amid Unfair Reporting Practices

The truck driver shortage is worsening, exacerbated by improper reporting practices. This article analyzes the impact of these practices on drivers, revealing reasons for low retention rates. It proposes solutions including standardizing reporting procedures, improving compensation and benefits, and enhancing the work environment. The aim is to urge industry stakeholders to collaboratively improve working conditions and treatment for truck drivers, thereby alleviating the driver shortage. Addressing these issues is crucial for attracting and retaining qualified drivers and ensuring the stability of the transportation industry.

01/29/2026 Logistics Industry Insights
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Bulldog Hiway CEO Addresses Infrastructure and Trucker Shortage

Bulldog Hiway CEO Addresses Infrastructure and Trucker Shortage

In an interview, Bulldog Hiway Express CEO Phil Byrd discussed the current state and challenges of US transportation infrastructure, emphasizing the importance of a stable Highway Trust Fund and urging Congress to develop a visionary strategy for intelligent highway systems. He also highlighted the driver shortage facing the trucking industry, stressing the need to improve driver compensation and enhance the industry's appeal to attract and retain qualified professionals. This includes focusing on better working conditions and benefits to address the growing demand for truck drivers in the logistics sector.

01/19/2026 Logistics Industry Insights
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Freight Shippers Rarely Receive Full Cargo Compensation Study Finds

Freight Shippers Rarely Receive Full Cargo Compensation Study Finds

Full compensation for damaged or lost goods during freight transport is not always legally justified. The law clearly defines the responsibilities, rights, and obligations of shippers, freight forwarders, and carriers. Carrier liability is typically capped, based on weight rather than the value of the goods. All parties should reasonably share risks within the legal framework to maintain the healthy development of the industry and achieve a win-win situation. This approach ensures fairness and promotes sustainable practices in freight transportation.

08/21/2025 Logistics Encyclopedia
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New Rail Freight Rules Enhance Safety Compensation After Accidents

New Rail Freight Rules Enhance Safety Compensation After Accidents

The railway system has released new freight accident handling rules, emphasizing prevention as the primary focus. The regulations clarify internal handling principles and procedures, upholding responsibility to shippers and consignees. A system of advance compensation is implemented. The aim is to strengthen freight safety management, reduce accident losses, and improve service quality. The new rules prioritize proactive measures to minimize incidents and ensure fair and timely resolution for all stakeholders involved in rail freight transportation.

09/26/2025 Logistics Encyclopedia
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Crossborder Ecommerce Adopts New Compensation Tactics Amid Market Changes

Crossborder Ecommerce Adopts New Compensation Tactics Amid Market Changes

Cross-border e-commerce is experiencing trends like 'paid long vacations' and 'variable wages.' This article analyzes the reasons, impacts, and risks associated with these practices. It also provides an outlook on industry development and explores the opportunities and challenges presented by Amazon Prime Early Access Sale. The analysis aims to understand the evolving landscape of compensation strategies and their implications for the future of cross-border e-commerce businesses, especially considering the competitive environment and emerging market dynamics.

01/06/2026 Logistics Industry Insights
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