Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

Tiktok Revamps Refund Policy in Southeast Asia Sparks Seller Concerns

TikTok's launch of a 'refund only' policy in Southeast Asia aims to improve user experience but raises concerns among merchants about malicious refunds. While the platform pledges to protect merchant rights, potential risks need attention. Balancing consumer rights with merchant interests is crucial, requiring a robust management mechanism to maintain a healthy e-commerce ecosystem. The policy's success hinges on effectively addressing these challenges and ensuring fair practices for both buyers and sellers within the rapidly growing Southeast Asian TikTok marketplace.

01/07/2026 Logistics Industry Insights
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Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Top Livestreamer Li Jiaqi Sparks Outrage Over Income Remarks

Li Jiaqi's live streaming encountered a trust crisis due to the 'eyebrow pencil incident,' with the phrase 'has your salary increased?' triggering public outrage. This article analyzes the event's causes, price disputes, and the escalation of public opinion. It explores how live streaming hosts should exercise caution in their speech, empathize with users, and avoid 'mishaps' to ultimately gain user trust. The incident highlights the importance of understanding consumer sentiment and maintaining transparency in pricing within the competitive live streaming e-commerce landscape.

01/07/2026 Logistics Industry Insights
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Livestreaming Firm Dongfang Zhenxuan Enhances Private Traffic Strategies

Livestreaming Firm Dongfang Zhenxuan Enhances Private Traffic Strategies

The closure of Oriental Selection's Douyin livestream room due to irregular traffic diversion highlights the limitations of relying on platform traffic. By analyzing the event's timeline, this paper emphasizes the importance of private traffic operation and proposes suggestions for building and operating private traffic. It argues that private traffic is an inevitable trend in the future development of e-commerce, providing more control and direct engagement with customers, mitigating risks associated with platform dependency, and fostering long-term customer relationships.

01/07/2026 Logistics Industry Insights
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Tiktok Shop Upgrades to Flagship Stores for Better Sales Supply Chain

Tiktok Shop Upgrades to Flagship Stores for Better Sales Supply Chain

This article delves into the necessity and advantages of upgrading a Douyin enterprise store to a flagship store. It details the qualification requirements for the upgrade and provides solutions for when qualifications are insufficient. Upgrading to a flagship store helps improve conversion rates, gain traffic support, and simplify operational processes, ultimately assisting merchants in achieving greater success within Douyin E-commerce. The benefits include increased visibility, enhanced brand image, and access to exclusive features, leading to improved performance and growth on the platform.

01/07/2026 Logistics Industry Insights
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Pinterests Visual Marketing Boosts Ecommerce Sales

Pinterests Visual Marketing Boosts Ecommerce Sales

This article analyzes Pinterest's recommendation and search mechanisms, providing cross-border e-commerce sellers with strategies to optimize Pins, keywords, and content. The goal is to improve the exposure and sales of visual products on the platform. It delves into how Pinterest algorithms work to surface relevant content to users, and how sellers can leverage this understanding to their advantage. By focusing on visual appeal, strategic keyword placement, and engaging content, sellers can effectively increase their product visibility and drive conversions on Pinterest.

01/07/2026 Logistics Industry Insights
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Min爆 Optoelectronics Hits Millionunit LED Sales in Shenzhen

Min爆 Optoelectronics Hits Millionunit LED Sales in Shenzhen

Shenzhen Explosion Proof Optoelectronics Co., Ltd. is a leading player in the LED lighting industry, focusing on overseas markets and providing commercial and industrial lighting ODM products. With strong technical capabilities, a rich product line, and market insights, the company collaborates with numerous internationally renowned brands, generating annual revenue exceeding 1 billion and net profit nearing 200 million. Looking ahead, the company plans to expand its scale through an IPO and explore new channels such as cross-border e-commerce.

01/07/2026 Logistics Industry Insights
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Coupangs Refund Policy Seller Protection Guidelines

Coupangs Refund Policy Seller Protection Guidelines

Coupang's 'Money-back Guarantee' policy aims to enhance customer experience but presents challenges for sellers. This document details the policy, analyzes strategies for automatic and manual recovery, answers frequently asked questions, and advises sellers to monitor the Wing dashboard, promptly request assistance, retain evidence, verify settlement information, and communicate proactively to protect their rights. By doing so, sellers can collaborate with Coupang to build an efficient and convenient e-commerce ecosystem. Focusing on these aspects helps sellers navigate the policy effectively.

01/07/2026 Logistics
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Amazon OTT Ads Boost Crossborder Ecommerce Growth

Amazon OTT Ads Boost Crossborder Ecommerce Growth

Amazon OTT advertising is a new way for cross-border e-commerce sellers to acquire precise traffic. It delivers ads over the internet to devices like connected TVs, leveraging Amazon's first-party data for precise audience targeting, effectively boosting store traffic and sales. Sellers need to define their target audience, choose the right ad format, and continuously optimize to maximize ad effectiveness. This approach allows for reaching potential customers in their living rooms, offering a unique opportunity for brand visibility and engagement.

01/06/2026 Logistics Industry Insights
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Cyber Monday Surpasses Black Friday As Top US Shopping Day

Cyber Monday Surpasses Black Friday As Top US Shopping Day

Adobe Analytics data projects Cyber Monday to be the largest online shopping day of the year in the US, with sales reaching $11.2 billion, a 5.5% year-over-year increase, surpassing Black Friday. Mobile shopping is on the rise. Significant discounts are expected on items like strollers and outdoor grills. Popular consumer behaviors include buy-now-pay-later options and curbside pickup. This Cyber Monday highlights the continued growth of e-commerce during the holiday season and evolving consumer preferences.

01/06/2026 Logistics Industry Insights
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Shopee Payment Guide for Southeast Asian Sellers

Shopee Payment Guide for Southeast Asian Sellers

This article provides a detailed analysis of Shopee's payment collection process and payment methods. It compares the advantages and disadvantages of Payoneer and PingPong, and offers information on settlement currencies and disbursement cycles for various Shopee sites. Furthermore, it summarizes key precautions and tips to avoid common pitfalls in payment collection, helping Shopee sellers efficiently and securely receive payments and succeed in cross-border e-commerce. The guide aims to empower sellers to navigate the complexities of international payments effectively.

01/06/2026 International Settlement
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