In cross-border e-commerce, sellers should proactively offer refunds in specific situations to avoid customer dissatisfaction and enhance satisfaction. By appropriately addressing issues related to product quality, logistics, and buyers' special circumstances, sellers can effectively maintain good customer relationships and promote long-term business development.
The express delivery industry has experienced rapid growth driven by e-commerce, yet it faces declining profits and intense competition. The State Post Bureau will implement measures to support healthy industry development, while express delivery companies are actively expanding into international markets and seeking new profit models.
The reconciliation between influencer Xiao Yang Ge and anti-counterfeiting activist Wang Hai has sparked widespread discussion. Xiao Yang Ge's generous gesture softened Wang Hai's stance, but consumer rights remain paramount. Is this reconciliation genuine remorse or a PR strategy? Public opinion suggests that the live streaming e-commerce industry should prioritize consumer rights by improving product quality and service levels. The incident highlights the importance of ethical practices and consumer protection in the rapidly growing live commerce sector.
TikTok is planning to re-enter the North American live shopping market through a partnership with TalkShopLive. Despite facing significant challenges, TikTok remains optimistic about the potential of live commerce. This move signifies TikTok's continued interest in leveraging the power of live streaming for e-commerce, even after previous attempts faced obstacles. The collaboration with TalkShopLive aims to provide a more seamless and engaging shopping experience for users in North America, potentially unlocking new revenue streams for both platforms.
This article delves into the current state, challenges, and future trends of the express delivery market. Incorporating insights from Rick Watson, founder and CEO of RMW Commerce Consulting, it analyzes the competitive pressures and emerging opportunities facing traditional express delivery giants amid the changing landscape of e-commerce logistics. The analysis highlights key future development trends including intelligentization, green practices, personalization, globalization, and collaboration. The article examines how these trends are shaping the market and influencing strategies for success.
TikTok Shop and TEMU, representing China's e-commerce expansion overseas, are rapidly growing in the global market with different models. TikTok Shop focuses on content-driven commerce and standardized category management, while TEMU emphasizes extreme cost-effectiveness and platform operation. Both face the challenge of balancing the interests of platforms, sellers, and consumers, as well as ensuring sustainable development and improving user experience. Brands going global need to focus on product quality and long-term value.
This article analyzes the main reasons for international air freight price fluctuations in 2025 and the strategies companies can adopt in response. It emphasizes cost optimization through methods such as cargo consolidation, strategic selection of transportation windows, and intelligent routing, while reinforcing the adaptive capabilities in the dynamics of supply and demand.
Container Freight Station (CFS) charges are crucial costs in international logistics for handling LCL shipments. These charges pertain to the consolidation of goods at the point of origin and the deconsolidation process at the destination. They are based on the volume of the cargo and have a direct impact on international shipping costs.
This article explores common challenges in customs declaration within the consolidation industry and strategies to address them. It emphasizes the importance of effective communication and proposes measures to tackle issues during the inspection phase. The aim is to enhance practitioners' understanding and handling capabilities in customs processes, thereby promoting efficient business operations.
The cross-border e-commerce industry is facing a downturn. Furniture e-tailer Made.com is facing a sale and layoffs, and Zhejiang seller Zubuyu's IPO is hindered. Companies need to strengthen their internal capabilities, diversify their development, and embrace change to meet challenges, survive in fierce competition, and achieve success. This includes optimizing supply chains, improving marketing strategies, and exploring new markets. Adaptability and innovation are crucial for navigating the current economic climate and ensuring long-term growth.
