Amazon Extends SAFET Refund Protection to European Sellers

Amazon Extends SAFET Refund Protection to European Sellers

Amazon's European CSBA (Customer Service by Amazon) service has been significantly upgraded with the addition of the SAFE-T Claim feature. This provides self-fulfilled sellers with a channel to appeal refund disputes, effectively protecting their rights. This article details the CSBA service, the SAFE-T Claim mechanism, and analyzes the suitability of CSBA for different types of sellers, helping them make informed decisions. It empowers sellers to navigate refund disputes and leverage the benefits of CSBA for enhanced customer service and protection against unfair claims.

01/04/2026 Logistics Industry Insights
Read More
Xin Ji Feis Livestreaming Debut Targets Online Monetization

Xin Ji Feis Livestreaming Debut Targets Online Monetization

Influencer Xin Ji Fei's trial live streaming on Kuaishou has attracted attention, potentially signaling his entry into the live streaming e-commerce field. This analysis explores Xin Ji Fei's potential and the trust crisis he faces, discussing his rational choice to engage in live streaming e-commerce. It also forecasts the impact on the live streaming e-commerce industry, emphasizing the importance of standardization and professionalism. Supplementary information includes Xin Ji Fei's clarification, Kuaishou's platform strategy, and consumer feedback. The move highlights the evolving landscape of online commerce and the challenges of maintaining consumer trust in the digital age.

01/04/2026 Logistics Industry Insights
Read More
Xians Zhu Hong Park Emerges As Key Silk Road Logistics Hub

Xians Zhu Hong Park Emerges As Key Silk Road Logistics Hub

Xi'an Zhu Hong Logistics Park is seeking investment. The park covers nearly 300 acres and is located at the starting point of the Silk Road, boasting convenient transportation. It integrates logistics freight, warehousing, and distribution functions. We sincerely invite logistics companies, e-commerce businesses, and other enterprises to settle in and jointly build an efficient and convenient logistics service system, contributing to regional economic development.

03/31/2025 Logistics
Read More
USPS Suspends China Package Imports Straining Crossborder Ecommerce

USPS Suspends China Package Imports Straining Crossborder Ecommerce

The United States Postal Service (USPS) has announced a suspension on accepting packages from China and Hong Kong, raising concerns among cross-border e-commerce sellers. As a result, the small package logistics market is in turmoil, with sellers facing pressure to adapt to new policies and additional costs. Sellers need to closely monitor changes in tariffs and consider switching to other shipping companies.

08/05/2025 Logistics
Read More
VIOMALL Aids Ecommerce Growth in Russia Amid US Tariffs

VIOMALL Aids Ecommerce Growth in Russia Amid US Tariffs

Faced with high US tariffs, cross-border e-commerce sellers urgently need to find new growth opportunities. VIOMALL offers a one-stop Russian local supply chain service, helping sellers tap into the Russian blue ocean market. Services include local sourcing and dropshipping, one-click listing, operational empowerment, and compliance support. It helps you easily expand multi-platform and multi-country business, achieving exponential growth in global business.

07/29/2025 Customs Knowledge
Read More
Smart Coffee Machines Gain Popularity in Middle East Market

Smart Coffee Machines Gain Popularity in Middle East Market

The Middle East coffee machine market holds significant potential, driven by the increasing number of cafes, a growing young population, and rising consumption levels. Smart coffee machines, drip coffee makers, and capsule coffee machines are popular trends. High maintenance costs pose a potential obstacle. Cross-border e-commerce sellers should focus on market demand, emphasizing product quality and after-sales service to succeed in this dynamic region.

01/04/2026 Logistics Industry Insights
Read More
Fast Fashion Giant SHEIN Expands Brickandmortar Amid Ecommerce Shifts

Fast Fashion Giant SHEIN Expands Brickandmortar Amid Ecommerce Shifts

While Shopee retracts its global operations, SHEIN expands aggressively, venturing into physical markets in Japan and Canada. By opening physical stores, building overseas warehouses and offices, SHEIN is accelerating the construction of a global physical supply chain ecosystem, enhancing operational efficiency and service levels. This strategic shift reflects the e-commerce industry's transition from a focus on 'traffic is king' to 'physical infrastructure is fundamental'.

01/05/2026 Logistics Industry Insights
Read More
Temu Challenges Amazon With Ultralow Prices in US Market

Temu Challenges Amazon With Ultralow Prices in US Market

Pinduoduo's Temu has entered the US e-commerce market, challenging Amazon with a low-price strategy. Temu faces challenges in brand building, product quality, and service. To succeed in the competitive US market, Temu needs to learn from SHEIN's experience, leverage its supply chain advantages, and innovate in user acquisition. Success hinges on addressing these critical areas and establishing a strong value proposition for American consumers.

12/29/2025 Logistics Industry Insights
Read More